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Cisco Industrial Intelligence liberates the Factory

Introducing Cisco Industrial Intelligence.  Neither James Bond gone corporate nor Cisco gone espionage, Industrial Intelligence is the enabling of business enterprises and municipalities to more intelligently and responsively manage industrial operations globally, and it’s one of Cisco’s latest adjacencies as part of the Borderless Networks solutions portfolio.  Having IP-data and control flows converged with voice, video and virtualization creates a more intelligent platform for innovations that connect devices to measure, monitor, and manage resources for greater efficiencies, to connect people in less time and space, and to connect ideas that generate solutions to today’s industrial, operational and environmental challenges.

Chet Namboodri talks about how the Cisco Industrial Intelligence solution can help to improve operational efficiency, safety, agility, and use of assets.

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Cisco Helps Zone Labs Transform Their Use of Social Media for Customer Care

Zone Labs is using Cisco SocialMiner to track social media sites such as Facebook and Twitter, increase customer engagement across the social media landscape and increase revenue. In the video below, Zone Labs CEO Petter Etholm describes Zone’s new social media strategy with Cisco SocialMiner. Cisco and Zone will be hosting a multi-city TelePresence fireside chat with press and analysts tomorrow to talk further about the changing nature of customer service and the customer-led revolution in customer relations.

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Santa’s Supply Chain – Get Something NEW and EXCITING!

December 22, 2010 at 12:20 pm PST

I was thinking about all the supply chain agility issues Santa would have this year – probably the same every year. Like the fact that he has to deliver to hundreds of millions of folks on one particular day of the year.

He’s been doing this for hundreds of years with only one workshop -- not located anywhere near any major distribution routes and with a small but obviously highly productive workforce. Add to this his orders come in only a few weeks before 25th December – some on the 24th! And somehow he hasn’t any carry over stock on the 26th. Miss the 25th and you’ve had it!

Downside of this squeeze is that you can often get that same ol’ pair of socks, that boring polyester tie or that colorful sweater that you’ll never wear. Maybe even a lump of coal if you’re really unlucky. So here’s a message to  Santa… Read More »

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Tech Definitions for the Non-Techie

The Challenge

At Cisco our business is focused on some pretty complex areas, to say the least. Collaboration, Virtualization, Video, Core Networking Technology…you’ve read, heard and watched us talk about all of this right here on this blog. And, as you know, when we talk about Video, for example, we’re not just talking about consumer products or just video use in the enterprise. We are talking about the entire experience of video from how it is captured and created to how it is shared and stored.

Our portfolio is great…and that is where being a communications professional becomes both a blessing and a curse. Read More »

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Transforming Education through Collaboration

If you’re familiar with Cisco’s collaboration products, you’ve probably heard us discuss how they will change the nature of the workplace; from who we work with, to where and when we work, to how business processes are interleaved with the collaboration experience. But what about how they change the way we learn? Higher education represents an enormous opportunity for collaboration products to engage and educate the next generation of global leaders.

Last week, we demonstrated collaboration’s impact on education by announcing that Duke University is using Cisco Quad in their Fuqua School of Business, MBA -- Cross Continent program. The reason? To ensure that students throughout the world can fully participate in the program at any Duke campus -- not as passive listeners, but as active participants in the learning experience. Cisco Quad collaboration software enables global students to create virtual working groups, find fellow students with common interests, share content, files or videos and instantly start video or audio conferences and chat sessions.

Using Cisco Quad in education is quite appropriate because the product was named after a university campus quad. It’s a place for social networking, where students meet and hang out, share experiences and create, in some cases, lifelong connections. As you go from one class to another, you probably always traverse the quad -- it’s a place for constant action and change. This image of the quad seemed like a nice moniker for the product. With Duke, it’s particularly appropriate because we’ve expanded the physical campus to a virtual place that encompasses much more real estate, creating a hub for sharing information and changing the way education happens today. Read More »

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