Did you know that the hosted virtual desktop market is expected to reach 15 percent of the worldwide enterprise desktop and laptop market by 2014? That means over the next few years, more and more of your customers will be looking to deploy virtual desktops using a solution that is scalable, reliable, and secure. With new products from Cisco and Citrix, you can equip your customers with the best desktop virtualization experience.
Today Cisco has unveiled the next phase of its Virtualization Experience Infrastructure (VXI), enabling an uncompromised virtual desktop experience. Endpoints that are now available enable high-quality voice and video in virtual desktop environments.
Additionally, through a strategic alliance, Cisco and Citrix will improve virtual desktop end user experiences by offering solutions that ease the deployment of high-definition virtual desktops over a highly secure, “Citrix optimized” Cisco network. Cisco Wide Area Application Services (WAAS) has been optimized for Citrix XenDesktop to help your customers reduce the bandwidth necessary to deploy desktops virtually over wide area networks (WAN), enabling better scalability and optimal end-user collaboration experiences.
Here are additional details about what’s new:
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Tags: Cisco VXI, Cisco WAAS, citrix, collaboration, video, virtual desktops, xendesktop
Cisco’s success and continuing growth are predicated upon the success of our customers, so I’m always excited to hear how businesses and organizations are meeting and surpassing their goals with our contact center solutions. Two such Cisco customers include Liberty University, the largest private university in Virginia, and Republic Services Inc., the leading provider of solid waste collection, transfer, recycling, and disposal services.
As Liberty University continues to expand locations, it relies heavily on communication and collaboration technology to cater to its increasingly mobile faculty and staff. Liberty enlisted the help of Cisco Unified Contact Center Express to serve more of its students without incurring the additional expense of adding staff to handle student inquiries.
To accommodate its rapid growth, Republic Services sought solutions that would enable it to provide exceptional service and fill customer orders quickly without having to involve agents unnecessarily.
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Tags: Cisco, collaboration, contact center, customer collaboration
What does Convergence mean to you? I recently did a search on the term “convergence” and found that it can relate to many technical, societal, political, and economic terms. All of them are correct, it just depends on the context.
I am going to be focusing on “convergence” as it applies to a Machine Builder that builds a machine that gets integrated into a manufacturing operation. You understand that, right? The final product gets bought and we all get paid.
So lets back up, just a bit. Machine Builder applies to those that build specific purpose machines that fit into a manufacturing operation. There may be decorating machines, metal forming machines, painting machines, wrapping machines, transfer machines, all sorts of machines. All of them tie together in some manner and form a production operation.
Every one of those machines may operate internally (so, within that specific machine) via its own network. I mean pieces talk to other pieces, right? But every one of those machines needs to integrate into the production operations at some point. And if the machine needs a gateway to talk to the line, that is an extra piece to maintain and more cost. Read More »
Tags: collaboration, convergence, Ethernet/IP, IT, machine builder, machines, Manufacturing, open standard, profits
Back in April this year I wrote a blog about a programme we drove in Europe last fiscal year called Reverse Mentoring, where a senior employee is also mentored by the junior employee. All of our 31 mentors and 31 mentees have now reached the end of the programme and I’d like to share with you their feedback – what they enjoyed, what worked well and what we can improve upon in the future. Read More »
Tags: business, Cisco, collaboration, communication, culture, employees, Inclusion and Diversity, Reverse Mentoring
Introducing the Cisco Education Australia and New Zealand (ANZ) team!
Welcome to the first in a series of postings from the Cisco ANZ education team on what’s happening Down Under.
We’ll be providing updates on news, research and commentary across the higher education, K-12 as well as vocational education and training sectors.
Our first blog post focuses on Pymble Ladies College (PLC), an independent school in Sydney, Australia for girls from Kindergarten to year 12. It has recently partnered with Cisco to implement a range of video technologies for teachers and students to learn, collaborate and interact with experts in particular fields, anywhere in Australia or across the world.
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Tags: classroom, collaboration, communication, connection, education, K-12, PLC, Pymble Ladies College, student, Sydney, teachers, technology, video