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Blending Art and Technology to Reach Dance Students around the World

We’re excited to share that earlier this week Cisco was honored at the National Dance Institute’s 34th annual gala at the Best Buy Theatre in New York City. National Dance Institute (NDI), a non-profit organization founded by world-renowned dancer Jacques d’Amboise, provides students access to classes and performances in the arts free of charge.

NDI Celebration Team dancers perform at NDI's 34th annual Gala

What a fantastic event!  Founder d’Amboise spoke about his experience using Cisco TelePresence to globalize dance.  Cisco was recognized for its part in hosting the first dance rehearsal via Cisco TelePresence for dancers to share virtual performances between New York and Shanghai in June 2010.

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Innovation: Coke benefits from Cisco in the Warehouse with UC Voice Picking

April 4, 2011 at 3:47 pm PST

I was reminded by a colleague who visited the Promat 2011 event recently of a case study that catches the imagination whenever we talk about it. My colleague had met up with the folks from Datria at the event. Datria were showing the Cisco and Datria Unified Communications (UC) Voice Picking Solution that Coca-Cola Refreshments U.S.A. (CCR) uses (CCR used to be called Coca-Cola Enterprises Inc. before acquisition) in 100 locations or more to date.

Coke fork-lift truck drivers Use these Cisco phones with headsets to pick products more accurately and drive more safely.

For years Coke used a manual pick system Then they moved to a semi-automated one that could deal with full pallets, but then, with more and more products being added, Coca-Cola Refreshments U.S.A (CCR) found that it needed a better system to handle mixed pallets and make less shipment errors. Enter Cisco and Datria.

Way back in 2007, CCR began looking for differentiating technologies, techniques and methodologies that would improve order accuracy. A combination of Cisco, Datria and SAP proved the best solution as CCR chose the Cisco and Datria Warehouse Unified Communications Voice Picking Solution.The benefits have proved phenomenal for CCR.

As their order profile changed CCR could no longer rely on a manual system to deal with mixed cases (80% of the order volume is now mixed pallets). CCR needed to have order accuracy rates of over 99.5% to get preferential supplier treatment from customers like Walmart. The Voice picking solution gives CCR 99.8% overall accuracy and 100% in some locations. And there’s more… Read More »

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Bank Branches – “News of my death has been greatly exaggerated”

As I think back to the turn of the century, I remember banking analysts, as well as technology luminaries, were all boldly predicting the demise of not only banks in general, but of the bank branch in particular. Their mantra was, “turn bricks to clicks”. According to their view, consumers were going to abandon the branch in favor of alternative channels such as contact centers, ATMs, the Internet and, more recently, mobile devices. 

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The World of LinkedIn: What’s Next?

Who knew that there are 74 job openings for Elvis tribute artists and 1 opening as a “martini whisperer” on LinkedIn?  True confession:  I was (maybe still am) tempted…

Isn’t that a wonderful truth about online networking and sharing sites like this? It is here where we can discover, learn and engage in “virtual watering holes” and “online town squares” that fit our interests.

via LinkedIn Blog Infographic

LinkedIn now has over 100 million members and averaging one new member every second.  Through a very clever infographic, the online networking site celebrates this milestone by giving us  a view into what this networked community is made of…

-          73 of the Fortune 100 with Cisco listed as one of 6 most represented companies

-          56 million members residing outside of the US

-          1 “invest in cheese” group (huh?)

-          17.8 million groups

At Cisco, we are still learning, and like so many companies it is through active participation on Facebook, Twitter, LinkedIn.  Through these conversations and with tools like Cisco SocialMiner we pick up new knowledge, listen and share.  It’s real-time marketing and it just makes sense for our bottom-line and in allowing us to expand reach beyond where traditional marketing and conversations can take us.

LinkedIn has grown in large part due to its focus – the professional community.  It dovetails nicely with our efforts on Facebook, for example, and is where we can engage with affinity groups, actively recruit, and connect with those in way really is the equivalent of swapping a virtual business card and expanding that connection.  Certainly, the rising knowledge workers of today have a soul-mate in LinkedIn.

And, today I engage in multiple ways both as a part of Cisco and as an individual as do thousands of my peers. Yet, like so many others I wonder how long we can sustain the proliferation of experiences and things.  The post-PC era is upon us. Yet the number of screens that we have is still expanding and we have social sites for our professional friends, sites for our personal/professional friends, etc. This is not a new question and the next wave of innovation in social media will likely be through intelligent aggregation that allows us to traverse across devices and applications in the way we want and that adapts to our interest. Technology will still matter as it will require intelligence, bandwidth and a “playing well with others.”  But, in reality it should increasingly become invisible.

So, congratulations LinkedIn!  What’s next?  I can’t wait.

And, I wonder what  some of you think..  How do you think the way we collaborate and connect will change?  How do you use certain social sharing sites either together or apart?

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Can technology help government support community services and reduce costs?

Last week I had the opportunity to host two groups of visitors:  a group of community policing leaders from the International Association of Chiefs of Police (IACP) and a delegation of foreign exchange students from Iwata, Japan.  I enjoyed meeting all the guests and the conversations we had about the many changes and challenges in our communities.

We discussed the impact of increased diversity and convergence of cultural values, critical budget issues facing government agencies, and the continuing need for citizen services for community safety and emergency response.  We brainstormed ideas for how technology can help.

Despite the severe economic and environmental challenges, both groups were optimistic about our future and the potential for technology to play a positive role.

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