As someone who helps manage the collaboration customer success program here at Cisco, I hear about all sorts of interesting ways companies both big and small are using technology to grow their business. When I come across an example that stands out, I like to tell people about it.
Issues Central is a specialty software firm based in Toronto, Canada that develops financial compliance and International Financial Reporting Standards (IFRS) Transition software. One of their well-known brands is IFRS PARTNER. Using Cisco WebEx technology with high-quality video, this 25-person company is selling their software around the world in North America, Asia, Africa, and Europe. Just that fact alone is interesting to me, but what makes their story even more compelling is how they’re using web conferencing tools in different ways, depending on the culture they’re selling into.
Issues Central is able to close roughly two-thirds of their North American deals online without a single in-person meeting.
As Charley Best, Issues Central’s vice president, touches on in the clip above, when the sales and marketing team is engaging with customers in Canada or the United States, WebEx serves as a closing tool to compel the prospect to ask for a proposal. As a result, Best estimates he closes roughly two-thirds of his North American deals online without a single in-person meeting.
Let me tell you about a great opportunity if you’re an executive or professional in the Manufacturing or Industrial sector. Cisco is hosting a special ‘Industrial Intelligence Day’ on the 12th July 2011 at the Mandalay Bay in Las Vegas held in conjunction with Cisco Live.
The event is especially tailored to bring together manufacturing, controls, operations and IT executives and professionals. The theme of the day is ‘Industrial Intelligence’, and will cover the subject of converging industrial automation systems based upon standard IP networks with business applications including voice and video to more responsively and cost-effectively manage industrial operations globally.
The day is packed with information, training, and industry best practices and is sure to be one of the smartest investments you can make in your career—and one of the smartest investments your employer can make in you.
By attending Cisco Industrial Intelligence at Cisco Live, you can:
Learn how Industrial Intelligence brings production closer to IT and converges industrial automation networks with business systems to improve the efficiency, safety, agility, and utilization of your production assets.
Receive training in architectures specific to industrial automation from Cisco and alliance partner Rockwell Automation including wireless and wired technology advancements, availability, security, sustainability and energy management.
Engage Industrial Intelligence and IT Networking thought leaders from our partners and the industrial analyst community via a live panel discussion plus join a community of manufacturing executives and IT and Control professionals deploying and operating Industrial applications and networks.
When Alexander Graham Bell said, “Mr. Watson — come here — I want to see you” into the first telephone, could he have imagined that the “see you” would someday be so literal?
Over the coming weeks, I’m going to share with you a series of behind the scenes videos about Cisco Cius, a first-of-its-kind mobile collaboration tablet built for business. In this first video, Chuck Fontana, director of Product Marketing for Cisco Cius shows how making a mobile video call with Cius is as easy as making a phone call.
2011 is shaping up to be the year of the tablet. As seen by overwhelming consumer demand, the trend that started in 2010 continues to rapidly gain momentum. More and more people see value in the advanced video and collaboration capabilities combined with the mobility that tablets offer.
Within the enterprise, mobile tablets are positioned to be a critical part of a company’s suite of collaboration and communications tools. Organizations can leverage the unified communications and collaboration capabilities of the tablet to enhance productivity for an increasingly mobile workforce. Cisco saw the power of this tool and responded with the release of the first mobile tablet made specifically for businesses, the Cisco Cius™.
Today, May 11, AT&T announced plans to offer the Cisco Cius to its business customers, and Cisco expects the Cius to be available for AT&T’s HSPA+ network in the fall of 2011. The purpose-built Cius delivers virtual desktop integration with anywhere, anytime access to the full range of Cisco collaboration and communication applications, including full interoperability with Cisco TelePresence®. The Cius will move easily between wired connectivity to Wi-Fi and mobile broadband networks, including AT&T’s HSPA+ network.
This morning Cisco and EMC are announcing that they are teaming up to offer a Social Collaboration Platform for the Enterprise.
By combining Cisco Quad, our social software platform, with EMC’s Documentum Enterprise Content Management Platform (ECM), we’re enabling new ways to connect people, communities, and information on a policy-driven architecture that ensures compliance and security across the enterprise. With this announcement, both companies will deliver more comprehensive and expansive integration capabilities into the core of their products.
Today’s news will result in an improved experience for the end user (consistent, integrated and customizable), for IT (through their ability to deliver rich, social collaboration while, at the same time, protecting their organizations from associated risk) and for the business (driving productivity, growth and innovation through faster and more effective decision-making
The first release from this partnership will be available in the third quarter of 2011, and will enable existing ECM suite customers to collaborate on their content using social collaboration capabilities in Quad.
If you are interested in learning more, please read on and also check out the following video featuring myself and Jeetu Patel, CSO and CMO with the Information Intelligence Group of EMC.