We are excited to showcase our latest retail video case study with Sport Chalet, a chain of 54 stores in four western states. California, Nevada, Arizona, Utah, plus an online store, www.sportchalet.com.
In this video Craig Levra, Chairman and CEO and Ted Jackson, Vice President of information technology and CIO of Sport Chalet discusses the importance of customer experience to Sport Chalet. The video overviews how technology is an enabler to help their current and future business needs.
With their partnership with Cisco, Sport Chalet leverages technologies such as the network, data center and collaboration at headquarters and the stores to help run their business faster, enable their employees to put customers first and drive growth for the business.
For more information on how Cisco helps address retailers IT and business needs, please visit http://www.cisco.com/go/retail
Tags: Borderless Networks, Cisco, Cius, collaboration, retail, Sport Chalet, sporting goods
Consider me a weekend warrior of the DIY home-improvement world. My projects are likely laughable (in scope and outcome) in the eyes of the professionals, but if that’s the case, they’re not invited to my next barbeque. So there.
Granted, I sometimes experience delusions of grandeur as I envision transforming my fixer-upper into a quaint Sunset magazine-worthy before/after feature. Norm Abram will never worry about me usurping his reputation, but I like fixing things when they break and looking at something I’ve improved and knowing I did it.
I can swing a hammer and even use a tile saw, but most projects involve a lot of learning and asking questions along the way. Sometimes that’s a bit of a process – finding the answers I need or the people who have them. Read More »
Tags: collaboration, Customer Care, customer collaboration, customer service, jabber, mobility, Presence, retail, store of the future, video
With all its surges and surprises, the battle for the 2012 GOP Presidential nomination has become one of the hottest political stories in many years. Up next: One of the biggest days of this election cycle, March 6, or “Super Tuesday,” when more than 300 delegates from 10 states will be up for grabs.
On March 6 CNN.com will be hosting the first in a series of live Election Roundtables using Cisco WebEx technology. This insider chat with Wolf Blitzer and a panel of political experts gives CNN.com users a chance to go behind the scenes and get the insider take on this year’s presidential election.
March 6 Super Tuesday Web-only panel uses WebEx to showcase top CNN political analysts in a real-time “virtual” roundtable.
Read More »
Tags: CNN, collaboration, WebEX
For at least the past two decades, knowledge workers have been firmly rooted in the PC era. Within enterprises of all sizes, that meant that the predominant operating system on the desktop – and often in the data center — was Windows.
We had unprecedented productivity gains during this time, no doubt, but I would now firmly assert that as Ray Ozzie suggested — and Steve Jobs was more than happy to reinforce — that we are transitioning to an era where PCs play a secondary role, if at all – this is the Post PC era.
I believe we will now have more access to more information on more devices from more applications than ever before.
It’s not as if PCs are going away, so what do we mean by the “Post-PC Era”? PCs have their place. They’re still useful business tools. But it’s clear: We are rapidly evolving from a predominantly client-server world to one in which the Windows PC is just another device in a broad list of options.
We now have many choices in devices – even the option to perform the same tasks on different devices depending on our preferences at different times. Everything is anchored by persistent services that enable device portability and mobility.
Once upon a time, I dreaded having to replace my mobile phone or PC. The transition invariably brought with it lost data, lost time, lost sanity… But I can now upgrade from one device to another fairly quickly without breaking much of a sweat. And I really need that ability if I want to keep up with the latest advances in technology.
Why is that? Because it’s cloud-enabled!
Although they’ve performed well for over two decades, traditional business tools and infrastructure based around the desktop PC and office-productivity software no longer exclusively fit the modern knowledge worker nor the global distributed form of 21st century work.
Tags: cloud, cloud_computing, collaboration, device proliferation, mobile devices, mobility, Post-PC Era
Have you ever wondered how Cisco IT overcomes the challenges of deploying products and technologies in a large-scale, global enterprise – the same challenges that your customers face everyday? Or how Cisco IT is transforming into a sharply competitive, services-centric organization? Cisco on Cisco: Inside Cisco IT shares our journey and lessons learned on these and many other fronts.
We’ve just redesigned our website from the ground up to make it easier and faster to find Cisco IT content relevant to you and your customers. Head over to the Cisco on Cisco website to benefit from our IT Success Stories that include case studies, best practices, videos, and interactive content.
The new site focuses on content that YOU are looking for:
- How does Cisco build a highly secure network that connects anyone, anywhere, on any device, at any time? Check out our Borderless Networks page.
- How does Cisco enable collaboration, boosting productivity and enhancing myriad business processes? Visit our Collaboration page.
- Want to know more about the cloud, virtualization, service-oriented infrastructure, and unified computing? Our Data Center page can help.
- How does Cisco IT achieve greater workplace efficiencies and help solve business process problems? Learn more on our Business of IT page.
- Click on our Events page to see when and where you can engage with the Cisco on Cisco team at industry events.
Take a look Inside Cisco IT today at http://www.cisco.com/go/ciscoit.
Read More »
Tags: aaron, aaron chiles, borderless, Borderless Networks, business of it, center, chiles, Cisco, Cisco IT, cisco on cisco, collaboration, data, data center, information, IT, Networks, technology