Over the last decade I’ve studied the practical applications of ethnographic research. I’ve performed detailed use-case analysis of requirements, and I frequently volunteer as a participant in the development of prototypes for applications that are hosted in the cloud.
Why did I choose to invest my own time in alpha tests and beta trials? To gain the first-hand knowledge of what it really means to create a user experience that is remarkable.
While I’m not a user experience designer, I’ve developed a keen sense of the personal productivity gains that can be achieved by software UI ease-of-use improvements.
Today, Cisco introduced CloudVerse, an end-to-end solution to build, manage and connect clouds. Cisco revealed how it sees the cloud: one in which it enables the world to operate more simply not just from one collective cloud but rather a world of many clouds where the organizations can choose how their cloud solutions are developed whether it’s a highly secure private cloud, a more open public cloud or a hybrid. Within these various cloud environments, IT is delivered as a service and end users can collaborate dynamically and consume content on-demand.
With Cisco’s network based cloud solutions serving as the foundation, Cisco also introduced new enhancements and functionalities to its ever growing Hosted Collaboration Solution (HCS). The Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers. Just last week, Fujitsu’s Andy Stevenson, executive director of their hosting and network services group discussed how they’ve combined their experience and expansive networkto develop anew hosted offer, the Fujitsu Cloud Connect service.. Fujitsu’s new service helps employees collaborate more efficiently on any device using a uniform suite of Cisco collaboration technology available on demand.
I have written before about the proliferation of Video and how this has arrived in a big way; people everywhere are watching more video online. They can choose when they watch their favourite TV shows, whether that is through their set-top box or web based players, such as the BBC iPlayer.
Consumers are producers as well – they’re making videos and sharing them faster than we can watch them. Video applications are also being adopted in the business world at an accelerated rate.
As an example, employee training is being conducted via VoD (Video on Demand) and company-wide communications can be easily recorded and distributed for team members to watch when they are able.
It’s time for another Partner Update newscast. This week, Andrew’s feeling a bit hungry and tries unsuccessfully to eat an air sandwich. The concept of an air sandwich is explained in detail during a live Virtual Partner Velocity broadcast with speaker, strategist, and New How author Nilofer Merchant. While the air sandwich may be low in fat and calories, it’s also lacking in taste. In the business world, an air sandwich can mean a company lacks innovation. Grab a real sandwich and tune into this episode of Partner Update to learn how to get rid of air sandwiches.
This newcast’s highlights also include: WebEx and Jabber news from the Collaboration Summit, incentives for partners, SMARTnet service deals, CRN’s Top 100 stars of the IT industry, how to enter our new contest, ways Cisco is helping partners with marketing, a recap of our Twitter chat with Cisco’s VP of Global Partner Marketing, a new free social media ebook for partners, and more.
Keep reading for additional information on the news we covered, links, and time stamps so you can forward ahead to the items that interest you.
As the nights draw in, next summer’s Olympic and Paralympic Games might seem a world away, but things change fast in the business world. So how prepared are you? Is technology helping businesses benefit when the Games end?
For even the most Games-ready business, the predicted absenteeism (28% during Sydney) and deluge of holiday requests (27% of staff requesting annual leave) is a headache-inducing cocktail for HR teams.
At Cisco, we’ve been involved with the Games for a while, so we’ve been busy putting plans in place. Like being flexible and agile during the Games, which sits well with our big push to be a more collaborative business. You’d expect us to demonstrate best practice, because we’re already supporting the Games with network technology. Plus, video, collaboration and business applications are at the heart of everything we do.
Flying less – our major departure
Some time ago, we cut internal travel by 90%, which radically altered attitudes to flying to business meetings, remote working and business mobility.
From this transformation sprung The Loop – an innovative, interactive, online forum for the UK and Ireland. This live Cisco TV show is now attended by 2,000 employees.
Globally, our use of Telepresence and WebEx has exploded. Now available across 1,010 rooms in 241 cities in 59 countries, one million Telepresence meetings have saved 191,000 trips and a staggering $817 million. Every month 700,000 WebEx meetings take place – 68% more than a year ago.
What works on the web, works for us
By sharing knowledge readily and richer interaction, we’re more productive.