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How much does telecommuting save, anyway? (Hint: LOTS)

Rely on the trusty Internet Business Services Group within the Cisco to come up with insightful research nuggets on how we all really work.  Their latest IBSG Horizons Study, “The Everywhere Employee“,  gives some fascinating detail on the dollars and sense underlying the idea of working “your way”.

Most interesting to me, of course, is the part about telecommuting.  Did you know that 44% of knowledge workers telecommute at least one day a week?  And that this one day a week alone saves companies $2,400 a year per employee?

So let’s do the math (my favorite part).  In a 10,000 person company, 4,400 employees work one day a week from somewhere else, which translates to a whopping $11 million a year.  Enough to pay for some nice executive bonuses!

This pairs nicely with the findings of a study Stanford University professors published in November 2011, “Does Working from Home Work?”.  They gave an emphatic “yes” and also ran the numbers specific to their use case (which examined full-time telecommuters), located in Appendix A4.

So how does this relate to video? In every way possible. Not only can you use a nice, sleek EX90 TelePresence unit on your home office desk, you can use Jabber video on your tablet. Or take your laptop into the neighborhood coffeeshop and join the video-based Webex meeting (just please remember to mute: coffee grinders are loud).

See you on video!

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Bringing Telepresence and WebEx Worlds Together – Cisco TelePresence WebEx OneTouch 2.0

At Cisco we truly believe that anyone, anywhere should have the ability to collaborate and participate in face-to-face interactions wherever, however and with whomever they choose. We therefore focus on delivering innovative new technologies that further enhance and enable interoperability between our existing industry leading collaboration solutions, providing our customers with a high quality collaborative meeting experience wherever and whenever they wish.

Cisco TelePresence® WebEx® OneTouch 2.0 gives customers the ability to extend telepresence and WebEx capabilities through their entire organization in one simple conferencing experience. The technology provides interoperability between Cisco TelePresence and Cisco WebEx Meeting Center, enabling two-way video, audio and content sharing between attendees using any type of telepresence endpoint and any WebEx conference participants – including mobile users.

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Cisco Remote Expert for Retail Banking at Cisco Live

This week thousands of IT professionals will be attending Cisco Live in San Diego so they can learn of innovations that can help them leverage the power of the intelligent network.

We are excited to showcase a variety of solutions that enable financial services firms generate revenue, reduce expense and mitigate risk. Specifically, we will be showing and discussing how Remote Expert for Retail Banking helps enable banks to maximize the efficiency and productivity of financial services advisors so they can capture customer business at first contact and deliver the personalized customer service the customer desires. Read More »

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Cisco Extends High Quality Telepresence to Mobile Users

Mobile users collaborating, working, and leveraging video communications is quickly becoming the norm for organizations worldwide.

Cisco delivers a seamless video collaboration experience with Cisco TelePresence Server, Cisco TelePresence Conductor and Cisco Video Communication Server (VCS).  New advancements to these offerings support users at their offices, as well as on the road, with features that complement Cisco’s entire collaboration infrastructure solution.

New capabilities on the Cisco TelePresence Server include optimized video screen layouts for high-quality telepresence viewing on single-screen devices such as tablets, and increased scalability to further enable reach anywhere, at any time.

Cisco has also made enhancements to the VCS Expressway by enabling “encrypt on behalf of” to now provide encryption of data regardless of the endpoint’s own encryption capabilities, eliminating the need for additional VPN security.

For more information on Cisco TelePresence solutions, visit us at InfoComm this week or www.cisco.com/go/telepresence.

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Not Just Experiences, Rich Experiences

As I get ready to head to the airport to attend Cisco Live it has me thinking about the travel experience and how it relates to the collaboration experience. While some aspects of the travel experience can be quite pleasurable, there are many that aren’t – security screening, delays, BYOF (bring your own food), among others.

The same is true for collaboration. Just like every airline promotes similar amenities, many collaboration vendors promote “rich experiences”, especially for video, which sound very similar – HD, interoperability, standards, scalability. But the reality can sometimes be quite different: buffering, jitter, pixelization, dropped calls, and failed connections to name a few.

I believe experience matters and if we can provide consistent, predictable, rich experiences for users, then collaboration will flourish. This is what Cisco is focused on and I think we are far ahead of the competition. I encourage you to join me Read More »

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