Cisco Blogs


Cisco Blog > Collaboration

Service Providers Continue to See Value of Hosted Unified Communications and Collaboration Services

If there was ever a doubt that our service provider customers did not see the market opportunity to leverage the cloud and deliver enterprise collaboration services to their business customers, that uncertainty continues to decline.

Today, AT&T announced the availability of its Unified Communications Service, a new way for its business subscribers to offer a complete collaboration suite of features to employees in a secure and cost effective way. At the heart of AT&T’s enterprise collaboration solution is Cisco’s own Hosted Collaboration Solution, the foundation that many other providers such as Verizon and Orange have turned to, in helping them offer the best customized collaboration solution to their enterprise customers. Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers. Read More »

Tags: , , , , , , , , , , , , , ,

2012 Predictions: These I Like

January 23, 2012 at 9:13 am PST

It took me awhile to go through all the random Top 10 of 2011 lists for various topics, so now I’m ready to look ahead to 2012’s preponderance of pundit predictions. Or maybe I’m just fashionably late. I’ve tripped over a few reports here and there – some quite possibly developed by caffeinated squirrels on a treadmill.

Not me, but she looks like she's predicting something...

On the technology front, I found one more interesting than others. Instead of putting a small group of experts in a room and not letting them out until they agree on a list, Baseline Magazine annually surveys business and technology managers at companies with 100+ employees to ask about their organizations’ investments, plans, and strategies. Across several hundred respondents, patterns evolve.

Whoever these people are, coming from the desk I use, I like the way they (and their companies) think. Following – their predictions and my two cents (maybe three or four).

Read More »

Tags: , , , , , , , ,

Productivity: An Inconvenient Truth

I said in the first post of this series that I’ll start to share more about my productivity lessons-learned. But first, let’s get one thing out of the way — I believe that online collaboration tools really don’t matter. In contrast, how you apply them for purposeful engagement matters a lot, regarding the anticipated productivity gains.

Moreover, the most substantial gains in online productivity will likely come from fully understanding all the people, process and technology issues that define the environment you’re working within. So, situational context is important.

Read More »

Tags: , , , , ,

How Are Large Enterprises Utilizing Collaboration in the Cloud?

Today, we ‘re featuring a guest post from Brian Blatnik, a senior manager within Cisco’s Collaboration Technology Group:

In the month since our CloudVerse announcement the notion of a world of many clouds – public, private, and hybrid – has resonated with our customers, partners, and industry analysts. I’d like to share some perspective on how those types of clouds address different customers in the collaboration cloud services market. Since last month’s announcement highlighted our private cloud model in that market, Hosted Collaboration Solution for Large Enterprises, I’ll focus on that model. As a reminder, the Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers.

I’m often asked, “Haven’t enterprise voice and other UC services always been delivered from what we now call a private cloud?” It’s true that IP PBXs and other UC servers, like their PBX predecessors, provide services to users from a remote room or facility via a network. But there are two ways in which today’s cloud service delivery differs. First, there is the efficiency of pooling computing, network, and storage resources across multiple locations and services. Second, the services can be delivered in an on-demand fashion with elastic scaling.

The financial and strategic benefits deriving from these two factors are leading many businesses to consider consuming collaboration services in a utility model from Cisco’s partners in the Hosted Collaboration Solution (HCS). But the same drivers can result in substantial benefits to businesses that aren’t looking for services from a third party’s public cloud. Read More »

Tags: , , , , , , , , , , , , , , , , , , , , , ,

New Cisco WebEx Meetings Beta + Free Trial for Partners = More Effective Collaboration from Anywhere

January 13, 2012 at 10:05 am PST

The beach. An airport. The car. What do these places have in common? They’re all places you can hold a meeting.

As workforces become increasingly mobile, WebEx is the tool that more and more customers (and partners) use to ensure that productivity doesn’t decrease just because you’re not at the office.

And now, with a new beta version of Cisco WebEx Meetings and a free trial for partners, the possibilities are endless. By integrating all of the collaboration tools and tasks you need for your meetings, you can now host your team meetings from your car, attend a sales forecast presentation from the airport, or share slides from the beach. Having the flexibility to work with your colleagues, even when you can’t be at work, allows you to maintain productivity and collaborate more effectively.

Watch this video to see how Cisco WebEx Meetings can help you collaborate more effectively.

Learn more about how you can use Cisco WebEx Meetings to share, extend, and engage.

A convenient tool like this must come with a hefty price tag, right? Wrong! For a limited time only, Cisco WebEx Meetings beta is being offered to partners free of charge until the product becomes generally available.

Keep reading to find out how you can get Cisco WebEx Meetings beta for free and check out the great ways you can share ideas and materials before, during, and after your meeting. Read More »

Tags: , , , , , ,