At Enterprise Connect last week, Cisco Jabber and Cisco TelePresence weren’t the only stars of the show. Cisco’s desktop virtualization thin clients, Cisco Virtualization Experience Clients (VXC), were getting quite a bit of attention also. Some may find this surprising since Enterprise Connect has traditionally been considered a “voice” show. But just as the market has moved beyond voice to more mobile, social and visual collaboration, it has also evolved to a world of virtual collaboration. With the resulting unexpected benefit of unification of the complete office desktop, which in turn enables a variety of mobile strategies, many companies are now reconsidering their virtual desktop projects as voice and video become a must have for the users.
Last year at Enterprise Connect, we discussed how Cisco is helping customers address the challenges with Cisco Virtualization Experience Infrastructure (VXI), Cisco’s end to end virtual workspace solution with new desktop virtualization clients. In addition to the VXC 2000 series that were featured on the Exhibition Hall, we offered Cisco NDA sessions on VXI, where we demonstrated a new thin client we were working on, VXC 6215.
Last week, we demoed this new device in the Enterprise Connect Exhibit Hall and got a lot of interest from the conference attendees. The attendees immediately understood the value of VXC 6215, which unifies virtual desktops with voice and video, all in one device, without compromising the user experience. Many of them used the word “smart” to describe how VXC 6215 eliminates the classic “hairpin” issue that is associated with today’s traditional desktop virtualization thin clients when voice and video is not separated from the display protocol. With VXC 6215, we’ve applied the network intelligence to route voice and video traffic, point to point, without traversing back to the data center.
VXC 6215 is available and shipping today. Read More »
Tags: Cisco, citrix, collaboration, vdi, virtualization, virtualized desktop infrastructure, vxc, vxi
Explosive data growth and new transformational technologies such as cloud computing, converged infrastructure, unified networking and big data are changing the way organizations are running their businesses today. These new technologies affect IT systems and infrastructures, as well as the practitioners that design, install, operate and manage them. New skills and knowledge are needed for organizations to maximize the benefits of these new technologies.
To prepare the next generation of workers, Cisco is joining forces with EMC to offer comprehensive technical education solutions in the areas of cloud architecture, virtualization, storage, data center networking and data science. Watch below as Jeanne Beliveau-Dunn, vice president and general manager, Learning@Cisco and Tom Clancy, vice president, EMC Education Services discuss the joint education offerings available.
The joint education solutions offer advanced training and certifications to help customers acquire the skills required to successfully architect, build and transform their IT infrastructure, adopt cloud computing and realize the promise of data science and Big Data analytics.
Be sure to visit www.ciscolearningnetwork.com and http://education.emc.com for more information!
Tags: CCNA, CCNP, certifications, Cisco, Cisco Certified, Cisco Learning Network, Cloud Technologies, collaboration, data center, Data Center Could, education, EMC, IT Certifications, Learning@Cisco, network, talent development, unified communications
Two of Cisco’s finest will be presenting a breakout session today, April 2 at the 2012 Department of Defense Intelligence Information Systems (DoDIIS) Worldwide Conference in Denver, Colorado.
Mike Harttree, Technical Solutions Architect, and Gary Hall, Chief Technology Architect, will present “Survey of Wireless & Mobility Architectures for Communication and Collaboration,” from 3:20 p.m. to 4:05 p.m.
Mobile and wireless technologies are transforming the way the world works. Personal and corporate mobile applications enable individuals to collaborate in new ways to improve their productivity. One of the great myths in the Intelligence Community and Department of Defense is that security concerns prevent wireless technologies and mobile devices from being used in support of a mission. The reality is that the wireless infrastructure is already in place and is expanding rapidly throughout the DoD community. How this infrastructure is integrated into enterprise and mission architectures is the key to successfully deploying more wireless capabilities and protecting information such as classified data, when it is transmitted over a wireless medium.
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Tags: collaboration, dod, DoDIIS, Gary Hall, Mike Harttree, mobility, Secure Communications, TelePresence, vdi, Virtual Desktop Infrastructure, voice over IP, voip, wireless
Cisco’s overarching objective is to create a unified user experience across our entire collaboration portfolio from IM to web conferencing to immersive TelePresence. We want to deliver the highest quality and most consistent experience to all users.
Cisco’s portfolio of collaboration infrastructure includes call control, conferencing, enterprise edge and management; and we are consistently delivering advancements across all of these key areas.
Today I’d like to talk specifically about Cisco Unified Conferencing, a big step towards delivering a unified collaboration architecture. Unified Conferencing brings together transcoding, switching and web-enabled conferencing under the orchestration of Cisco TelePresence Conductor.
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Tags: Cisco, collaboration, infrastructure, Jacob Nordan, TelePresence, telepresence conductor, unified conferencing
The March 2012 issue of Customer Relationship Management Magazine presents the editors’ annual Service Leader awards. Building on our success in previous contests, Cisco customer care products received awards in two categories this year.
For the first time ever, Cisco claimed the top spot among Interactive Voice Response vendors, standing out in particular for our “company direction and depth of functionality” in IVR. This award underscores Cisco’s continued success in this market, where we were recognized last summer as the world’s leading IVR vendor.
Cisco was also applauded by CRM Magazine as a “Leader” in Contact Center Infrastructure. Noted industry analyst Paul Stockford commented that, “In the past couple of years, Cisco has rocketed past the competition with a sharp focus on the future of the contact center and the demonstrated ability to deliver on its vision.”
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Tags: Cisco, collaboration, contact center, Customer Care