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It’s Not Enough to Be Connected

I attended Enterprise Connect for the ninth time this year, but it was the first time I delivered a keynote address. With the advances in technology today I could have delivered my keynote via TelePresence from Oslo, my home town in Norway. But I chose to attend in person because in this case face-to-face was the best way to tell my story.

I spoke to how “It is not enough to be connected.” This may sound strange coming from me, especially since I represent “the” networking company, but Cisco has evolved, as technology, businesses, and customer needs have evolved. Just being connected is not enough to drive the next levels of productivity. So, we need to think beyond connectivity. Read More »

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50 million Cisco IP phones, and Jabber Instant Messaging (IM) for everyone

In this post PC era, Cisco is taking another important step in advancing the collaborative workspace and making collaboration even more pervasive for customers around the world – regardless of device, application or operating system. Today we’re announcing that we are making presence and instant messaging (IM) capabilities and Cisco Jabber clients available to our Cisco Unified Communications Manager (CUCM) customers globally at no additional cost. Cisco believes that together presence, IM, voice and video call control provide the foundation for real-time communications.

For customers, with this development, Cisco is now providing a way to simply and cost effectively make presence and IM available to all users across a plethora of devices — including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android (later in 2012) — while also ensuring they’re deploying a unified communications client  that is BYOD-ready.  And let me emphasize, this isn’t just for those customers who happen to have a Cisco IP phone.  It’s for every employee in an organization.

For partners, this helps simplify and accelerate the deployment of presence, IM and mobile collaboration as part of a holistic, best-in-class, collaboration solution. Hence, presence and IM can easily become ubiquitous in the enterprise!

We feel presence and IM are the starting points of collaboration, not the final destination.

Read More »

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Ivy League Colleges Reinvent Lectures

Classes just got a little more interesting at Harvard Law School, Columbia University and Sciences Po, an elite university in Paris.

A 65-student class dedicated to making students think critically about reimagining society, “Progressive Alternatives:  Institutional Reconstruction Today,” is using telepresence to create a discussion that transcends three campuses located in different parts of the world.

According to an article in The Harvard Crimson, the class is taught by Harvard Law School professor Roberto M. Unger and includes commentary from Columbia University professor Jeffrey D. Sachs and Laurence Tubiana, a professor from Sciences Po.

With its telepresence system, the instructors and class are able to interact in realtime. The first hour of the class is a lecture and comment from each professor and the remaining one hour allows times for questions and a lively discussion. Read More »

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Bring Your Own SaaS to Work (BYOS)

The popular trend to “bring your own device” (BYOD) to work is not surprising to those who are informed about the recent past. This phenomenon was preceded by savvy employees that would introduce useful consumer-grade software applications to the enterprise – without the approval of gatekeepers within the corporate IT organization.

The early adoption of online instant messaging, wiki and blog platforms are noteworthy examples of where many corporate IT departments have been slow to embrace online collaboration applications. Moreover, when the approved enterprise-grade vendor has been chosen and the “solution” is deployed, sometimes it’s inferior to the consumer-grade offering.

Read More »

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Do Tablets Signal Extinction for Desk Phones?

I read an interesting post on No Jitter yesterday that poses the question, “The End of the Desk Phone?” The author suggests that the era of the desk phone is coming to a close. The gist is that tablets are essentially going to take over the known universe and send desk phones the way of the Studebaker.

Like a lot of people, the author is particularly fond of Apple iPads and positions them as the ideal phone eliminator. Once upon a time a lot of people said the same thing about microwave ovens vs. regular stoves. Didn’t happen. Sure, I can make popcorn with a lot less fuss and muss, but convenient though it may be, it’s not the tool for baking a chicken – or better yet, chocolate chip cookies. Read More »

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