Another Enterprise Connect has come and gone; now that the booths have been rolled away and sales teams begin the process of doing follow up with prospects met at this year’s show, I had some thoughts about UC applications in the cloud.
Unified Communications services deployed from the cloud was all abuzz during the show; from Sprint announcing its Complete Collaboration suite to many vendors discussing how they are moving their contact center offerings to the cloud. Even analyst Zeus Kerravala offered his observations following a cloud panel he moderated during last week’s show.
Specifically, Zeus mentioned that one of the key takeaways he heard during his panel was when organizations are deciding when to implement a UCaaS model, they think about which UC service they currently don’t have and deploy it through the cloud. This had me thinking about what features an organization should look for as they explore the possibilities of a cloud collaboration model.
Mobile video is exploding at a rate unimagined only a few short years ago. Whereas the quick YouTube clip had been a satisfying enough diversion, consumers armed with next-generation devices now demand the latest bandwidth-busting, 2-gigabyte Hollywood opus. The end user wants it on his iPad, and he wants it now.
For the industry at large, this creates no shortage of challenges. According to the Cisco Visual Networking Index, by 2016, 71 percent of global mobile data traffic will be video, placing a heavy burden on the network. But along this next frontier of mobile video there are also unprecedented and exciting opportunities.
At Enterprise Connect last week, Cisco Jabber and Cisco TelePresence weren’t the only stars of the show. Cisco’s desktop virtualization thin clients, Cisco Virtualization Experience Clients (VXC), were getting quite a bit of attention also. Some may find this surprising since Enterprise Connect has traditionally been considered a “voice” show. But just as the market has moved beyond voice to more mobile, social and visual collaboration, it has also evolved to a world of virtual collaboration. With the resulting unexpected benefit of unification of the complete office desktop, which in turn enables a variety of mobile strategies, many companies are now reconsidering their virtual desktop projects as voice and video become a must have for the users.
Last year at Enterprise Connect, we discussed how Cisco is helping customers address the challenges with Cisco Virtualization Experience Infrastructure (VXI), Cisco’s end to end virtual workspace solution with new desktop virtualization clients. In addition to the VXC 2000 series that were featured on the Exhibition Hall, we offered Cisco NDA sessions on VXI, where we demonstrated a new thin client we were working on, VXC 6215.
Last week, we demoed this new device in the Enterprise Connect Exhibit Hall and got a lot of interest from the conference attendees. The attendees immediately understood the value of VXC 6215, which unifies virtual desktops with voice and video, all in one device, without compromising the user experience. Many of them used the word “smart” to describe how VXC 6215 eliminates the classic “hairpin” issue that is associated with today’s traditional desktop virtualization thin clients when voice and video is not separated from the display protocol. With VXC 6215, we’ve applied the network intelligence to route voice and video traffic, point to point, without traversing back to the data center.
Explosive data growth and new transformational technologies such as cloud computing, converged infrastructure, unified networking and big data are changing the way organizations are running their businesses today. These new technologies affect IT systems and infrastructures, as well as the practitioners that design, install, operate and manage them. New skills and knowledge are needed for organizations to maximize the benefits of these new technologies.
To prepare the next generation of workers, Cisco is joining forces with EMC to offer comprehensive technical education solutions in the areas of cloud architecture, virtualization, storage, data center networking and data science. Watch below as Jeanne Beliveau-Dunn, vice president and general manager, Learning@Cisco and Tom Clancy, vice president, EMC Education Services discuss the joint education offerings available.
The joint education solutions offer advanced training and certifications to help customers acquire the skills required to successfully architect, build and transform their IT infrastructure, adopt cloud computing and realize the promise of data science and Big Data analytics.