Last week we wrapped up the US version of Cisco Live in San Diego, California. Of all the events Cisco hosts worldwide, Cisco Live is potentially the most anticipated among our customers, partners, and staff alike. It’s truly amazing to have 17,000 users all in one place and it gives me an exceptional opportunity to hear firsthand about your concerns, interests, and strategies.
I heard two themes from you last week. From Read More »
Tags: Cisco Jabber for iPad, cisco live, Cisco WebEx, collaboration, collaboration applications, customer collaboration, TelePresence, unified communications
Listening to customers is a top priority for Cisco. I spend a lot of time with customers and their valuable input has directly influenced the strategic direction of our core collaboration platform.
What I’ve learned is that customer needs vary based on the perspectives of three distinct groups within the enterprise: Read More »
Tags: collaboration, collaboration announcements webcast, customer requirements, investment protection, return on investment, unified communications
We all know that in-person communications matter. According to a recent study by The Economist Intelligence Unit, 75% of Global Business Leaders state it is critical for business success. Nothing compares to it when it comes to making a first impression, managing a crisis, brainstorming creative solutions to a problem, or kicking off a new project.
But in today’s global workplace, facilitating in-person meetings is more and more difficult with a workforce that’s increasingly shifted by time and location. Even among video conferencing systems the only solution that provides a natural “in-person” meeting experience is telepresence . Telepresence creates the intimacy of an in-room meeting, keeps employee engagement high and increases effectiveness by bringing participants together virtually.
Read More »
Tags: Callway, Cisco WebEx, cloud, collaboration, Gina Clark, TelePresence, the Economist, WebEx Social, WebEx Telepresence
In the not-too-distant past the boardroom was a place where executives met to plan the future of the company, analyze the competition, discuss satisfaction and retention, and generally come together to brainstorm how to accelerate success. On occasion guests were invited to the boardroom – for example, top customers who required an executive briefing or an employee celebrating 25 years at a company.
Executives would spend hours, if not days, traveling to the boardroom to meet his or her peers face-to-face. The boardroom would be filled with executives sitting down to hammer out the company’s top initiatives.
Today’s boardroom is empty.
Or at least not quite as full as it was a few years ago. Read More »
Tags: Advocate, axa, Cisco, Cisco Services, collaboration, jill shaul, TelePresence
With advanced collaboration technologies like video conferencing and enterprise social software, companies are rethinking the way they traditionally have done business. Social collaboration adds a new layer to the communication experience, allowing companies to innovate, grow, expand into new markets and increase productivity. It can provide unmatched benefits to an organization including:
- Easier access to resources and expertise
- Contextual, real-time communications through integration with voice, IM, conferencing and video.
- Time and resource savings that drive better utilization of existing systems
- Social networking with less risk though rules-based policy management
- Simplified content management
- More effective information discovery
This week at Enterprise 2.0 in Boston, Cisco makes some announcements around our social collaboration strategy and the extension of our market leading Cisco WebEx cloud, which I describe in detail in this video blog. Read More »
Tags: Cisco WebEx, cloud, collaboration, content management, IM, social networking, video, video conferencing, Voice