It is well understood that collaboration is helping companies execute business strategies. It improves productivity, enhances teamwork, improves decision making, and compresses time to market — whether employees and team members are in the same building or halfway around the world. Now, video and mobility solutions are taking collaboration to the next level. The business benefits of enabling people to communicate more naturally — anywhere and at any time — are clear and being realized by many.
Furthermore, the desire to consume collaboration services from the cloud is increasing as many of our customers discover the multiple benefits of extending the reach of collaboration services across their businesses in a software-as-a-service (SaaS) model. Customers are optimizing resources and gaining even more business and IT agility. They are enhancing business continuity and reducing risk of technology obsolescence while maintaining full visibility and control. End users are increasingly demanding a consistent, rich user experience across the latest applications on their choice of devices.
Cloud collaboration is an integral part of Cisco’s Collaboration strategy, and Cisco’s focus is to provide customers with flexible choices on how they deploy collaboration so they can accelerate it across their business. Cisco offers different deployment models to meet various customer use cases, including: Read More »
Tags: Cisco Hosted Collaboration Solution, cloud, cloud collaboration, collaboration, hosted collaboration, SaaS, software as a service
For organizations, the importance of tapping more deeply into their human capital – unlocking the potential each person brings to the table — has never been greater. In my previous blog post, I touched on how Cisco believes people working together can achieve extraordinary things. The challenge is how to best bring them together as participants in a global economy, who may not physically be in the same place at the same time. This requires organizations to:
- Empower their people to work their way — where, when and how they want — without limits.
- Engage their people by providing the right collaboration tools so they can stay more connected with their peers and other organizations, which in turn allows them to …
- Innovate as they foster better relationships and become more creative in developing new products, solutions and process that help their organizations
As the range of available collaboration technologies has continued to broaden, the focus for IT has begun to swing Read More »
Tags: collaboration, empower, engage, innovate, integrated collaboration portfolio, Intelligent Network, superior collaboration experience
EDUCAUSE is the largest Higher Ed IT event of the year, attracting about 5,000 key decision makers from the United States, Canada, and around the world.
Cisco will be exhibiting at booth 1114, where we will showcase our Connected Learning solutions for higher education. Visitors will learn how to use their campus network infrastructure to save money, improve efficiency, enhance safety and security, and prepare the next-generation workforce.
Join us for demonstrations and presentations by education technology experts, covering a range of topics, including:
Read More »
Tags: Borderless Networks, collaboration, data_center, education, educause, higher education, highered
As we announced at the recent Customer Collaboration Partner Sales Summit, the latest independent industry report from market analyst Tern shows that Cisco is the #1 interactive voice response (IVR) vendor by a wide margin, with over 41% market share compared to just 16% for #2 Genesys and less than 13% for #3 Avaya/Nortel. Cisco enjoyed over 30% growth in our IVR business from CY2010 to CY2011, compared to just 4% for Genesys and 3% for Avaya.
These fantastic results are a testament to Read More »
Tags: collaboration, contact center, customer collaboration, Interactive Voice Response, IVR
A recent industry announcement affirms how important video communication is to the future of business-to-business collaboration. As the global market share leader in telepresence and video collaboration solutions, we have always been firm believers that video calling should be as easy and ubiquitous as making phone calls. We are highly encouraged by innovations that seek to spur user scale while simultaneously reducing costs and enabling new customers to experience the transformative power that only this technology can deliver.
In order to deliver on this vision and to extend the power of video collaboration to more people, Cisco has embarked on a multi-pronged strategy that is already producing results for end users.
Read More »
Tags: collaboration, collaboration summit, open standards, reduce costs, seamless integration, standards-based, TelePresence, video, video conferencing