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Productivity Gains Through Culture, Visuality, and Collaboration (Part 1)

Collaboration is in vogue! Companies across multiple industries are implementing a variety of process changes, systems, and tools to improve collaboration among their employees.

While these companies recognize the potential of collaboration, most have captured and quantified benefits only in relatively mundane areas such as reduced travel costs and time-related savings. Read More »

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Cisco Unified Communications 9.0 – Work the Way You Want/Need to Work

As I shared in my previous blog regarding the announcement of Cisco Unified Communications (UC) 9.0, flexibility is a key focus of that new release. Based on what we’re hearing from our customers, we are providing solutions that accommodate different business needs and user requirements. It’s all about empowering you to work the way you want to work, the way you need to work.

What are the new drivers? To start, with Cisco UC 9.0 we introduce a flexible licensing model and tools where you can purchase and manage licenses. We address the common user types of desk-less, desk-bound, hybrid, and mobile. My colleague, John Marshall, recently blogged about Cisco’s user-centric licensing strategy – please take a look for more details.

Around the growing trend of Bring Your Own Device (BYOD), this release not only supports Read More »

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Oh, the Places You’ll Work

“You’re off to Great Places!
Today is your day!
Your mountain is waiting,
So… get on your way!”

― Dr. Seuss, Oh, the Places You’ll Go!

With the increasingly global nature of business, along with advancements in technology, employees are continually pushing the envelope in regard to how and where they work. Workers can connect and collaborate from anywhere such as their local coffee shop, on an airplane 35,000 feet in the air, to the mid-mountain cafeteria, after a morning of ski lifts and hand warmers.

According to a Cisco IBSG study released a few weeks ago, 84% of companies support Read More »

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Cisco Unified Communications 9.0 – Bridging Systems to Connect Collaboration Experiences

Interoperability. This is a broadly used term in the industry, and at Cisco, we often talk about it in the technical context of the IT stack. However, let’s take a step back and focus on what we want to achieve through interoperability—connecting the right collaboration experiences to the right devices and users.

With Cisco Unified Communications (UC) 9.0 we deliver a series of enhancements that bridge systems, resulting in increased interoperability to enable these critical collaboration experiences.

Many of you are familiar with email-style calling, aka URI (Uniform Resource Identifier) dialing, available if you use our current Cisco TelePresence endpoints. With Cisco UC 9.0, you can now use URI dialing beyond video endpoints. Choose whatever you prefer—an email address or phone number—to Read More »

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The Post-PC Era and Collaboration in a mobile world: An Asia Pacific POV

Sometime yesterday, Cisco Jabber for the iPad went “live” on the iTunes App store. Normally, we don’t attach much fanfare around a B2B app but I believe we should take a moment to understand the importance of this milestone for the Post-PC era.

Cisco Jabber has been around for a while, enabling end-users the freedom to IM, conference and make video calls from a multitude of devices. Cisco Jabber for iPad now brings that capability to not only the market-leading tablet device but also to a platform where the HD video capabilities of Jabber really comes to life.

If you are a sceptic of the Post-PC era and think its nothing more than just a buzzword, let me attempt to convince you otherwise.

Collaboration on multiple devices, anytime, anyplace, is not just a pipedream. You could argue we have already arrived. Everyone is talking about Collaboration right now and rightly so, it’s everywhere. You can find it down at your local café, in our hospitals and in our schools. But what does this really mean in practice?

As collaboration moves into video, we will see a huge fundamental change in how organisations across Asia operate. With the use of broadband rolling out widely across the region and 4G networks around the corner, video will be widely available across the estimated 2,897 million mobile devices in Asia Pacific. These exciting developments will lead to some significant changes in how we communicate, work and travel. Teleconferences will soon seem old fashioned when you can use TelePresence and feel like you are the same room with people across the world, all thanks to video on high speed internet networks.

From collaboration in healthcare to collaborative educational tools and new technologies across the region, there are some fantastic examples of businesses and public sector organizations deploying innovative technology strategies to drive change across their organization.

I was excited to learn that the good folks at Monash University, Australia’s largest university are using video technology to provide virtual, real-time connections between medical students on work placement in rural Australia and teaching staff located at central campuses. Further afield in India, the Government of Madhya Pradesh in Sehor is deploying a pilot project that enables patients and doctors to meet each other virtually through collaborative technologies without having to commute long distances. Collaborative technology is changing our lives, saving time and resources, and ultimately leading to a more productive and efficient work force.

Asia Pacific is an exciting place to be doing business! Subscribe to this blog as I will continue to provide insight into the unique challenges which companies in Asia face and how collaboration technologies can help them overcome those challenges.  Connect with me as well on LinkedInLinkedIn or track this hash tag on Twitter #apjcjabber.

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