Cisco Blogs


Cisco Blog > Manufacturing

Innovation: Coke benefits from Cisco in the Warehouse with UC Voice Picking

April 4, 2011 at 3:47 pm PST

I was reminded by a colleague who visited the Promat 2011 event recently of a case study that catches the imagination whenever we talk about it. My colleague had met up with the folks from Datria at the event. Datria were showing the Cisco and Datria Unified Communications (UC) Voice Picking Solution that Coca-Cola Refreshments U.S.A. (CCR) uses (CCR used to be called Coca-Cola Enterprises Inc. before acquisition) in 100 locations or more to date.

Coke fork-lift truck drivers Use these Cisco phones with headsets to pick products more accurately and drive more safely.

For years Coke used a manual pick system Then they moved to a semi-automated one that could deal with full pallets, but then, with more and more products being added, Coca-Cola Refreshments U.S.A (CCR) found that it needed a better system to handle mixed pallets and make less shipment errors. Enter Cisco and Datria.

Way back in 2007, CCR began looking for differentiating technologies, techniques and methodologies that would improve order accuracy. A combination of Cisco, Datria and SAP proved the best solution as CCR chose the Cisco and Datria Warehouse Unified Communications Voice Picking Solution.The benefits have proved phenomenal for CCR.

As their order profile changed CCR could no longer rely on a manual system to deal with mixed cases (80% of the order volume is now mixed pallets). CCR needed to have order accuracy rates of over 99.5% to get preferential supplier treatment from customers like Walmart. The Voice picking solution gives CCR 99.8% overall accuracy and 100% in some locations. And there’s more… Read More »

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

Cisco Industrial Intelligence liberates the Factory

Introducing Cisco Industrial Intelligence.  Neither James Bond gone corporate nor Cisco gone espionage, Industrial Intelligence is the enabling of business enterprises and municipalities to more intelligently and responsively manage industrial operations globally, and it’s one of Cisco’s latest adjacencies as part of the Borderless Networks solutions portfolio.  Having IP-data and control flows converged with voice, video and virtualization creates a more intelligent platform for innovations that connect devices to measure, monitor, and manage resources for greater efficiencies, to connect people in less time and space, and to connect ideas that generate solutions to today’s industrial, operational and environmental challenges.

Chet Namboodri talks about how the Cisco Industrial Intelligence solution can help to improve operational efficiency, safety, agility, and use of assets.

Read More »

Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,