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Indoor GPS: How We’re Personalizing the Mobile App Experience

Kenny Chen

We’re always looking for ways to improve the experience at Cisco tradeshows and other events. There’s free Wi-Fi. And attendees can download the Cisco Events app (powered by GenieConnect by Lanyon) for information about all global events. This includes conference agendas, surveys, interactive maps, a network connection, speaker and exhibitor listings, and more.

We’ve just taken another big step, with indoor wayfinding. The debut was at a Cisco sales event in London, held November 12-14, 2014. Attendees could see their current location on the app’s interactive event map, making it easier to find their way around. They also learned about upcoming sessions, games, and other news from banner ads that the events team swapped out throughout the day, without any involvement from the IT team. Read More »

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ISE and IOE

At a recent offsite, the Identity Services Engine (ISE) project team, and our InfoSec and Mobility teams spoke at length about how we will tackle the challenge of getting all Internet of Everything (IoE) devices securely on the network. Cisco IT has an aggressive schedule for the deployment of ISE capabilities in our FY15 (Fiscal Years in Cisco start on August 1 and go to the following calendar year July 30). Read More »

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How Cisco IT Is Preparing the Global WAN for More Cloud Applications

Cisco IT is preparing our global WAN for employees’ growing use of third-party cloud services. Already we use more than 400 cloud services. The most popular are Cisco WebEx, Salesforce, SAP, and Office365. Read More »

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Leverage Those APIs

Cisco IT has always strived to improve the user experience.  It is often overlooked in some IT organizations, but Cisco IT has service managers who are held accountable for the feedback they get for their service sectors.  This focus on how we perform means we are constantly pushed to improve how users interact with the technology. Read More »

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How Cisco IT Plans Capacity for Wireless LAN Access

Brett_Belding

 

Brett Belding

The capacity requirements for Cisco WLANs have held steady over the last decade—until now. The big change is more devices and more video use:  Read More »

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