For the majority of my IT career, I’ve been very fortunate and grateful for the various technologies Cisco provides that allow me to effectively manage and juggle my professional and personal life. As a first time father to a beautiful and precious one-year-old girl, the flexibility to work anytime and anywhere is a tremendous benefit! While any parent with kids knows no day or week is really typical, I’d like to share with you a typical week in the life of how collaborative/mobile technologies helps me stay productive while also retaining some level of sanity.
Wednesday 20th March 2013, 06:30. Eight months into my new graduate job and the familiar, inevitable sound of my morning alarm starts to ring. Being the middle of the week, work is in full flow and it looks like I’ve got a busy day ahead but you know what? I’ve still got time. I click the snooze button and savor those extra ten minutes before getting up and starting my morning routine. So, what’s on for the day? Read More »
What makes telework so successful for Cisco and its employees? For me the answer is simple and powerful: video.
In my last blog I talked about the importance of building your personal brand using your WebEx Social Profile and Expertise Tags. Today I’m going to explain how your Profile and Expertise Tags can play a greater role in crowd sourcing.
As a sales team manager, I need to be available by phone or instant messaging (IM) in multiple places every day. So it’s no surprise to find me using the new Cisco Jabber for iPad client while I’m traveling because it provides the IM, voice calling, presence, messaging, and video calling capabilities that are exactly what I need to stay connected with my team, customers, partners, and colleagues.
When I’m in the office, working from my Cisco laptop, my Cisco 9971 desk phone, and Cisco TelePresence EX 90 desktop video endpoint – I have full-featured communications and application access. But when I’m out of the office, I can use the Single Number Reach (SNR) feature to move transparently to the Jabber client, which means people can dial a single number to reach me on both endpoints simultaneously while also making it easy for me to receive calls and messages wherever I go.
T.J. Hyne, one of my consulting system engineers, shares how he used the Cisco Jabber for iPad client to connect remote participants into a video call during a customer meeting, over the customer’s wireless network. The ease of the video call was an unexpected surprise for the customer, and it helped to illustrate the value of video for meaningful communication in real-time.