How can a global company make the most of its talent all over the world? How can teams of people collaborate productively no matter where they live and work? While email helps and phone calls help even more, video is critical.
Cisco IT supports our global teams with a successful integrated suite of video options. Cisco employees made nearly 6.5 million video calls this year. What are the most popular video solutions for calls or meetings, and how it has changed Cisco culture? Find out in my short video.
Tags: Cisco IT, cisco on cisco, coc-collaboration, coc-unified-communications, collaboration, UC, unified communications, video
I have to envy my colleagues in the Cisco IT ACE program: they get to play with the latest toys. For several months now they’ve been playing with the newest Cisco releases of video phones while the rest of us looked on. Just recently though, they’ve started showing up on Cisco desks – lots of desks. They’re sleek and look a little like Apple iMacs have taken over the workplace. The Cisco DX70 and DX80 have arrived and I’m certain if you could see them you’d be impressed. And you’d probably want to play with them, too. But what are they for?
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Tags: Cisco IT, cisco on cisco, coc-collaboration, collaboration, dx series, TelePresence, video
Cisco TelePresence is designed to create a virtual reality, to make you feel like you’re face-to-face with people, no matter how far away you are in the world. That used to take a lot of complex, standardized, in-room design, color, lighting and deployment. We had to custom-build the rooms, put in special lighting and tables, and more. Each new room was an added expense. I have to admit, though, the end result was awesome. Working with people over immersive telepresence, I pretty much forget the technology after a few minutes, and I’m not really aware of anything but being in the same room with the people in front of me.
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Tags: Cisco IT, cisco on cisco, coc-collaboration, collaboration, mx series, TelePresence, video
We have a little problem at Cisco: not enough TelePresence. This may sound strange since Cisco IT has installed over 1600 TelePresence endpoints already, which gives us about one TelePresence unit for every 50 employees. Utilization of these units is still greater than 60% worldwide (and some are in private offices or homes, which drives up utilization in the shared units). This means that it’s hard to find an available TelePresence room near you when you need it. Read More »
Tags: Cisco IT, coc-collaboration, collaboration, TelePresence, Video Cisco on Cisco
From Lance: It’s as easy as dialing a phone … no, wait it’s even easier
I dial the phone so often I don’t even think about it anymore: looking up someone’s phone number, and dialing their number into the phone – it’s second nature by now. But do it often enough in one day – or spend too much time looking up the number or dial the wrong number – and it gets to be a real pain.
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Tags: coc-collaboration, crm, Jabber SDK, salesforce, sdk, sfdc