In my recent blog, From Cairo to Nairobi- Eye to Eye at the Touch of a Button, I explained how we are achieving massive cost savings and efficiencies at Cisco as a global organisation and more recently across the continent of Africa, thanks to immersive TelePresence.
In fact the vast majority of our sales force in Africa, 7 out of 10 employees, now have access to this flagship communication and collaboration tool at their local Cisco office. This means they can meet face to face in a life-size virtual meeting with colleagues, customers and partners across the globe without the need to travel, as if they were sat in the same meeting room just across the table from one another. So what are we doing for the remaining 30% of employees on the continent who do not have access to this capability?
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Tags: africa, coc-collaboration, collaboration, communication, cost saving, desktop, Emerging Markets, face to face, high definition, tandberg, video
Picking up on my blog last week about how Cisco’s own collaboration solution, our Integrated Workforce Experience or IWE, is showing tangible results of business value, I’d like to talk today about another great example at Cisco. This particular case shows how IWE significantly cut down email volumes.
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In my last blog, “Africa – Connected Continent – At last”, I described how the arrival of affordable internet bandwidth in Africa is enabling companies to use technology to transform how they do business. Today at Cisco we have realised huge efficiencies in how we conduct our business internally and we have fundamentally changed how we communicate and collaborate with customers and partners, thanks to TelePresence.
TelePresence allow people to meet face to face over the network without the need to travel. Participants enjoy a high definition, high quality, life-size video experience and can share rich media content. We can now bring in subject matter experts from over one thousand Cisco TelePresence rooms across the globe and put them together with the vast majority of our workforce in Africa as if they were sat just across the table from each another; all at the touch of a button. In fact we can connect Cisco’s TelePresence rooms with any customer or partner TelePresence room, provided they have a B2B exchange with Cisco, so the possibilities are huge.
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Tags: africa, coc-collaboration, cost saving, efficiencies, high definition, meeting, tandberg, TelePresence, video, virtual
In conversations with customers, I am consistently asked about the business value and return on investment with regard to collaboration. At Cisco, we define value in terms of productivity, growth and innovation.
I’ve shared with you in past blogs that we’ll be better able to report more on business value at Cisco once we’ve deployed our own collaboration solution – our Integrated Workforce Experience or IWE – internally. And, although it’s still early days in our own collaboration journey, we do have a few tangible examples of how IWE is now being used successfully within our functional groups. Read More »
Hi everyone. I’m back with a Collaboration update to my blog series of last fall.
If you followed my blog last year (and I appreciate those of you who offered comments), you know that Cisco has launched a collaboration solution internally which we call the “integrated workforce experience” or IWE.
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