IP telephony has been deployed for over 12 years now within Cisco. We are constantly in an ongoing process to refresh our older phones with next generation devices. It’s not easy – it’s a little like painting the Golden Gate Bridge: you’re never finished.
I arrived in Las Vegas Monday for the 20th annual Cisco Live conference for networkers and felt the positive buzz and excitement throughout the Mandalay Bay Convention Center. There was amazing energy, particularly at the keynote speeches – joining the audience of 15,000 in person (and 40,000 virtual attendees) was very exciting. It was the most positive feeling I’ve ever experienced at this conference. Read More »
Cisco IT maintains about 21 Cisco Unified Communications Manager (UCM) clusters to support 150,000 hardware phones and 51,000 software phones used by our global employees, contractors and contact center agents. In general, Cisco IT likes to stay up to date, and upgrades to most major releases of the Cisco UCM as soon as possible – frequently this occurs before the code is available to our external customers. We do this to take advantage of new features and to help the product developers identify needed improvements before the release is made available to customers.
Coming to you live from beautiful Boston at Enterprise 2.0 – the premier conference for enterprise social software – where the weather is gorgeous. Take it from me – Mike’s Pastry is the best place in the world for homemade cannolis!
Pervasive video is a relatively new concept in the world of IT, but it’s one that organizations of all sizes will increasingly hear more about. Certainly at Cisco we use the term often. In fact, we have a pervasive video strategy. So what does that mean? Well, we have video endpoints and solutions that range from IP video phones for personal communication, to desktop PC video clients and enterprise TV for scalable employee communications, to immersive TelePresence for a life-size, face-to-face experience. But it’s not the number of endpoints and solutions themselves that constitute pervasive video. Rather it’s how we use video throughout the organization to promote collaboration and communication with anyone, anywhere, and ultimately drive business objectives. This end goal is the cornerstone of Cisco’s pervasive video strategy. Read More »