Cisco Blogs


Cisco Blog > Inside Cisco IT

Cisco’s Collaborative Community Platform Transforms the Process for Creating Expense Reports

In many organizations, creating expense reports can be time-consuming and frustrating for employees. Cisco was no exception.  Employee feedback over time and recent usability studies confirmed user dissatisfaction with the process for creating expense reports, especially around usability of the existing tool on the corporate intranet, and the volume of audit and policy violations employees experience during the process.
Read More »

Tags: , , , , , ,

Collaboration is Hot … A Report From Duke University Fuqua School of Business

I had the distinct pleasure this week of participating as a speaker at Duke University’s Fuqua School of Business. Professor Tony O’Driscoll, Fuqua’s executive director at the Center for Technology, Media and Entertainment and a Cisco customer, hosted a “social business immersion day” with a very stimulating line-up of guest speakers. Read More »

Tags:

Migrating a Cisco UCM Cluster to UCS from a Small Village

Upgrading a critical enterprise call processing system to a completely new virtualized server platform sounds pretty tricky. Doing it from 5,000 miles away, in the public square of a sleepy Spanish village using your laptop and a VPN connection over the free municipal WiFi service sounds … well, maybe a little crazy. Recently, I did just that, migrating our Cisco Unified Communications Manager (UCM) cluster in Johannesburg, South Africa to the Cisco Unified Computing System (UCS) platform from the small village in Spain where I was vacationing.

Read More »

Tags: , , , , , , , , ,

How Cisco IT Migrated 87,000 Voicemail Boxes in a Weekend

Changing voicemail systems–or the servers they run on–can be a big, time-consuming, and difficult task. Yet recently we did both.  We migrated our application platform from Cisco Unity 7.0 (2) running on Cisco 7800 Series Media Convergence Servers,  to Cisco Unity Connection 8.5 running as a virtual machine onthe Cisco Unified Computing System (UCS) platform. What’s more, we completed the cutover of more than 87,000 voicemail boxes to the new platform in a single weekend.
Read More »

Tags: , , , , , , , , ,

Collaboration is Hot … A Report from Cisco’s CIO Summit

The temperatures are soaring into the mid-90’s here in Scottsdale, but that’s not the hottest topic at Cisco’s annual CIO Summit, an exclusive forum for top CIOs. Collaboration continues to be a burning topic – one that was discussed at the breakout session I led earlier this week.

Read More »

Tags: