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Japanese Earthquake and Tsunami Update: Capacity, Diversity and Redundancy Limit Impact to Cisco’s Network

The recent earthquakes and tsunamis have brought wide-spread devastation to Japan, including to the domestic and international telecommunications infrastructure that companies doing business in Japan rely on. (See the article, “In Japan, Many Undersea Cables are Damaged”). This impact extends to Cisco where Japan is home to numerous field offices with Tokyo the site of Cisco’s North Asia network backbone hub. This hub provides an aggregation point for regional WAN and Internet connectivity in North Asia as well as direct connectivity to four other regional CAPNet hub locations in Asia and the US.


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Teleworking with Cisco Virtual Office: What’s New

In my last blog I described how Cisco employees have adopted teleworking, using either a software VPN client, or a hardware VPN solution called Cisco Virtual Office (CVO).  Cisco employees who telework on a regular basis prefer CVO over software VPN because the connection tends to be more stable and Cisco Virtual Office saves them the trouble of constantly logging back in. In addition, CVO provides QoS (quality of service) for voice and video which is critical to a high quality audio and video experience.

The preference for CVO is reflected in the fact that our employees who use the software VPN client work a little over 1 day per week from home while the 21,000 employees who use CVO report that they telework an average 2.5 days per week.

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What We’ve Learned About Telework at Cisco

In late September 2010, a Cisco employee somewhere in the world became the 20,000th to begin using Cisco Virtual Office at home.  Cisco Virtual Office, which combines a small business router and IP phone, extends the enterprise wired and wireless network right into our homes. Telework is optional in most cases at Cisco, so the 20,000 milestone underscores the fact that our workforce and the company see the value of telework, and that we have the tools to make it work.

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Integrating Architectures for a True “Borderless” Experience

Enterprise IT organizations and IT processes have gone through major waves of changes in the past few years. From a focus on deploying products, technologies and solutions that solved specific technical needs, IT organizations are looking increase the efficiency and effectiveness of their systems and processes by turning their focus towards “Services”

At Cisco IT, we are living this journey towards “everything as a service” and the integration of architectures within the Infrastructure has become a strategic priority to meet that goal. Our focus in the Infrastructure rests on the following architectural plays – Data Center/Virtualization, Borderless Networks, Collaboration and Video.

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