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Enterprise Networks Taking Center Stage at Cisco Live Milan

It is clear being an IT professional today is not easy, there are ever increasing demands on the network and on IT resources. Just look at some of the data out there:

Even in conversations with customers here at Cisco Live MilanCL Milan it is evident that IT is tasked to more with less, “I am told I need to be more agile.” Or, “Everyone is getting new Mobile Devices that are going to increase traffic.” Or “I needs to be more strategic to the business.”

It is clear that IT needs to rethink how they enable applications, secure the network and manage the infrastructure. But there is hope! Cisco is hard at work developing new solutions and products to help in meeting top of mind concerns. In recent January announcements, many being highlighted at Cisco Live Milan, Cisco has shown how new technology can help IT be more agile, support new demands and drive business impact. There have been a number of blogs talking about these announcements and below is where you can find out more about these exciting Cisco innovations.

Increasing IT Agility

  • Cisco ONE Delivers a More Valuable and Flexible way to Consume Cisco Software.
  • Cisco Meraki is delivering a global, enterprise-class, comprehensive Cloud-Managed IT solution

Supporting New Demands

Driving Business Impact

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Bringing Mobile Analytics and Location Innovations to Retail’s Biggest Show

It’s NRF time again! NRF, the retail industry’s biggest conference, is back in NYC this week. Big data and analytics are still top of mind this year in retail, but the hot topic added to the mix is the use of beacons powered by Bluetooth low energy (BLE), enriching your engagement with customers and helping you make smarter business decisions.

Once again, Cisco Connected Mobile Experiences (CMX) is here at NRF this year. We’re ready to show you how you can leverage real-time analytics, location innovations (including BLE technology), and our app development platform to optimize operations, boost customer satisfaction, and increase revenue.

If you’re coming to NRF this week, check out our demos at Booth 2052 and learn how Cisco CMX can transform your retail business.

 

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Modern Art Goes Wireless With Cisco Connected Mobile Experiences (CMX)

Like any service organization, museums are looking for innovative ways to gain insight in consumption patterns, to better optimize resources and to improve the guest experience.

The Cisco Connected Mobile Experiences (CMX) solution helps organizations use their network as a platform, to derive analytics that can be used to better understand how guests with mobile devices  use and interact with a venue. These types of insight can allow venues like museums to optimize their operations and deliver a better experience  to their guests.

Read More »

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Leverage Your Existing Wireless Infra to Manage iBeacons

Wikipedia defines iBeacon as the trademark for an indoor positioning system that Apple, Inc. calls “a new class of low-powered, low-cost transmitters that can notify nearby iOS devices of their presence”. The beacons themselves are small, cheap Bluetooth transmitters. Apps installed on your iPhone listen for the signal transmitted by these beacons and respond accordingly when the phone detects them.

Imagine the fans at a stadium with their ticket and seat number automatically pulled up as they walk inside an arena. Imagine the passengers at an airport heading towards the ticket gate with an automatic notification popup that pulls up their mobile boarding pass ticket ready for inspection.

We believe that iBeacon technology is a big step forward towards better, cheaper indoor location services such as real time alerts, context-based rewards, mobile payments, etc.

A couple of months ago, Read More »

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Connected Mobile Experiences (CMX) provides useful insights at the Second IoT World Forum

Thought-leaders, implementers and creators across public sector, private business and education gathered for the second annual Internet of Things World Forum (IoTWF) in Chicago.  It was an opportunity to see  real  examples of the Internet of Things (IoT). While the buzz was about IoT, CMX provided meaningful insights like average registration times, visitors in various zones by the hour, and corresponding dwell times.  It was possible to predict which vertical is more likely to adopt IoT first, based on device count, dwell time and traffic patterns.

Cisco Connected Mobile Experiences is a solution that lets organizations leverage their existing Wi-Fi infrastructure for business analytics, and transform the way they connect with their mobile end-users.  The Cisco CMX solution consists of Detect, Connect and Engage, which work in unison to create an end-to-end mobile experience for the user while providing business benefits to the enterprise.

  • Detect: Aggregate and visualize location data from the Wi-Fi network
  • Connect: Easy, secure guest access to the Wi-Fi network
  • Engage: Customize the end-user mobile experience to delight customers in your venue

Here are some of the reports we generated and the observations we’ve gleaned.

Registration

One of the common reports from CMX Analytics is hourly visitors and dwell time. This “Registration” chart provides a view of total number of visitors and corresponding dwell times for the entire day by the hour. The key takeaway is that most participants were registered by 9:00 a.m.  and the average wait time was 15 minute.  In business terms, this is a great sign for the operations side of the events team, which was able to maintain a consistent average wait time despite the clear spike and variation of registrants entering the zone.

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Breakout Popularity

One of the widgets on the CMX Analytics dashboard can be configured to show comparative device count by zone.

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Notice the widget on the bottom right hand side: a comparison of device count by breakout rooms. This provides an insight to which breakout session was most popular.

With a simple cross-check, compare Read More »

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