Are you still being ‘defensive’ with your mobility strategy? Truly embracing mobility is not about offering Wi-Fi or a comfy chair. Getting offensive with mobility involves the planned intersection of technology and business strategy allowing you to outthink and outpace your competition.
Mobile usage and penetration within the Air Industry is an interesting topic that most of us can relate to and understand to one degree or another. Having attended the recent Air Passenger EXPO in Barcelona, some of the published reports make for interesting reading. Here are some interesting perspectives and trends:
During the next 3 years, 98% of Airlines are investing in delivering Passenger Services via Mobile devices
With 97% investing in Personalization of services to customers
And 94% planning on delivering Customer Services via social media.
Wireless penetration onboard is growing.
with 55% of Airlines planning investing in wireless for passengers and 69% investing in wireless for crew usage. Read More »
The annual Passenger Terminal EXPO is underway this week in Barcelona. The event provides a powerful international platform for the airport and airline sectors to interact and share common issues, goals and solutions about the airport industry, with a particular and unique focus on the terminal.
Cisco’s partner SITA has a very strong presence at the event with various speakers on the industry trends as well as booth and demos. One of these is the iFlow platform which uses Cisco’s MSE as a core component.
The Airport industry is one of the most researched industries with very solid and proven metrics and clear ROI measures. Some interesting statistics recently reported include:
Airport IT Investment trends:
IT spending in Airports has grown by 12% CAGR since 2010,
with IT spend in Airports in 2013 representing 5.43% of their revenues (up from 4.9% in 2012)
90% of Airport CIO’s (or technology chiefs) expect further increases in 2014 and beyond. Read More »
Today MWC 2014 came to a close in Barcelona having been another resoundingly successful event.
Mobile operators and Service Providers have displayed ever increasing interest in Monitization of their infrastructure especially via WiFi and Cisco’s CMX solution.
During the week I had many conversations with SP’s from across the world while very different geographies and facing different challenges, a common theme among the meetings was how can Cisco help us find ways to generate new revenue streams and new monetization models.
At MWC we showed various demos that show how this can be achieved and provide many interesting ideas to the customers to help them think about their own businesses and how they may be successfully applied.
One demo was how various components of Cisco’s SP Architecture can improve services and provide montitization opportunities to a fictitious hotel resort chain with wired and wireless small cells, SON & Analytics all working together. Read More »
Mobile World Congress 2014 continues this week in Barcelona with record attendances.
Many SP’s are exploring new ways to monetize their network investments, in an earlier posting some of these models were explored. Again this week these topics were again very much to the forefront with Service Providers actively discussing and exploring how to take the first steps to exploit this.
Hall 3 @ MWC Analytics:
The volume of traffic at the event was very large and as we can see in Hall 3 below, where Cisco along with a number of large companies are located, was very busy this morning. Read More »