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Cisco Delivers Improved Lync Interoperability

Did you know that Lync is a fully supported client in Cisco Collaboration Meeting Room (Cisco CMR) meetings.

When we say interoperability we mean it. Even when that means supporting proprietary protocols. For instance, to ensure that Microsoft Lync and Skype for Business users can fully experience the power of Cisco conferencing.

IDC released the IDC MarketScape: Worldwide Unified Communications and Collaboration 2015 Vendor Assessment last month. In it, Rich Costello notes that Cisco is “perennially the worldwide market share leader in enterprise IP telephony solutions, as well as advanced capabilities such as telepresence, Web conferencing services, and enterprise session border control (SBC).” (Thank you IDC.)

That doesn’t mean we’re the only option. People sometimes need to use third-party endpoints and applications to connect to Cisco meetings. We’ve enabled Lync users to participate in Cisco conferences with high-quality voice and video for years. Now we’ve enhanced that experience by enabling them to also fully share and view content.  Read More »

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Cisco Receives “Best of InfoComm” Awards from rAVe

Last week I wrote about how much we enjoyed talking with everyone who came to see us at Cisco Live as well as InfoComm, a conference with thousands of products from hundreds of exhibitors and more than 39,2015 attendees.  It was great to learn how our video solutions are adding value to your businesses. We’re very honored that rAVe awarded us Best of InfoComm awards in two categories.

Best New Videoconferencing Product: Cisco SX80 Codec

The SX80 codec is a powerful audio and video platform that enables integrators to incorporate high-definition video collaboration applications into large and purpose-built meeting rooms. In addition to its technical capabilities, the SX80 is also a standout on aesthetic merits having received the Red Dot design award last year.

More details about the SX80 here:

Read More »

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Microsoft Lync Made Better

MX700 Telepresence

Made better with Cisco Collaboration Meetings Rooms (CMR for short) offering a standards based approach. Jabber supports Lync interoperability despite having to work with proprietary Microsoft protocols.

CMR can be deployed on premise, in the cloud, or as a hybrid mix of both.  It provides a business quality collaboration experience by combining video, audio and content sharing while juggling all the background normalization steps needed to ensure that meetings run seamlessly for all participants.

Jabber Mobile

Read up further on the benefits and specifics of CMR or check out this short ‘at a glance’ pdf.

Watch this short video backgrounder for more.

DX80

Robb

@robbboyd

 

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Reduce Costs and Increase User Adoption of Video

Yesterday I took my car to get a dent fixed. It was one of those dents that, while barely visible, required a lot of time and expense to fix. (In fact, you had to kind of crouch down and look very closely at the underside of one panel to see it.) But given that it cut all the way through the paint, I couldn’t ignore it!

When I collected the car in the evening, I was glad to see no evidence of the time when car met kerb a couple of weeks before.

The mechanic’s quality of work was marked by the fact that there was no evidence that anything had happened at all. He told me that the most enjoyable part of his job is meeting his customers – and making sure that they are happy with his work.

We’ve recently been spoilt with opportunities to talk directly to our customers and partners, with two shows in quick succession: Cisco Live and Infocomm. The enthusiasm of people who attended demos, talks and presentations was palpable. It was a great opportunity to learn first-hand about the issues people are facing, and how new capabilities of our solutions are helping to address them.

The main themes customers shared with me were: Read More »

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Collaboration Systems Release 11: Innovation and Integration for the Best Experience

If you’ve been following Cisco Collaboration, you know that we’re focused on the experience.  The whole experience:

  • Product experience for users
  • Sales and support experience for partners
  • Purchase, deployment, and management experience for administrators

The market continues to centralize on unification of voice; video; messaging and presence; conferencing; and extending communications to customer and team meeting environments. Delivering a unified experience becomes even more important.

To that end, we moved to time-based system releases as a way to align feature delivery across development teams. This also lets us provide clarity across our entire collaboration portfolio. About every six months, a Collaboration Systems Release (CSR) updates a large portion of the software powering the collaboration experience. Improvements reach from endpoints to mobile clients to voice and video infrastructure.

As we continue to innovate with new cloud-based offerings like Spark and developer tools like Tropo, systems releases become more important.  All our collaboration experiences are “unified” or integrated. And they’re becoming increasingly connected across premises and cloud. Read More »

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