As 2011 comes to a close, what do you think 2012 will bring? We predict it will be the Year of the Cloud!
In this last episode of Partner Update for 2011, Andrew attempts to communicate with the entire CloudVerse, until he learns what it actually is (a set of cloud capabilities that helps our partners build public, private, and hybrid clouds for customers).
What else made the news over the past couple of weeks? We crowned two partners winners of the 25 Words contest for their witty entries, look closely at how Cisco partners are helping to build a fast and secure network to help customer Doss Aviation power fighter jets, learn best practices around Smart Care Services and building better customer relationships, find out how OnPlus can help partners diagnose and fix network issues from virtually anywhere on any device, a services cheat sheet to help build relationships and increase profits, and more.
Tune in and watch our latest newscast covering the top Cisco partner headlines, as always, in under 5 minutes.
Keep reading for links to the top headlines, time stamps so you can find each news item within the video, and more details on each of the stories we covered.
It’s hard to believe another year has come and (almost) gone. Every year seems to speed by ever faster, much like the pace of technological advancements. We understand that it’s a challenge keeping up with the latest technologies that impact your small business. So we were curious to find out what topics caught your eye this past year on the Small Business Blog.
Security was by far the most popular topic; and security in all forms—from your core network to personal devices to the cloud. That’s not surprising when you consider all the ways in which you can now access data.
It seems like you can’t open an IT magazine these days without being bombarded by cloud, cloud, cloud. Going to tradeshows you see traditional vendors that have taken their existing solution packages and rebranded them as cloud. For Cisco partners and customers this can be confusing; especially since cloud comes in so many types/flavors: IaaS, SaaS, PaaS, and however people are positioning themselves. When I think of cloud I think it fundamentally boils down to an industrialization/simplification of IT. You focus and clearly define what you as a solution provider are providing, and by doing so, drive out the cost. Look at MS office for email etc. has literally thousands of options or ways to use it, but has a high cost/user/month. Gmail limits those options and by offering it free to everyone, it costs Google an ever decreasing fraction of a dollar/month. The economics are compelling. Customers like economics in their favor and partners get excited when customers want to make a transition.
On Dec 6th Cisco announced CloudVerse – an integrated set of capabilities combining Unified Data Center with Cloud Intelligent Network to deliver Cloud Applications and Services. The beauty of this position is that we aren’t telling our partners, “Thanks, we’ll take it from here!” We’re looking to them to offer this integrated Cisco vision to their customers.
“We’re putting our partners in the position to offer CloudVerse as a portfolio and new cloud capabilities.” As Ralph Nimmergood, VP of WW Channels at Cisco, stated in a CRN article published last week.
Partners are key to our cloud strategy and we’re excited to be on this journey with them.
Management capabilities are key to the delivery of private, public, and hybrid cloud services, providing scalability, reliability, security, and economic feasibility. Learn about recently announced new management capabilities in Cisco Hosted Collaboration Solution (HCS) from Eric Schoch, leader of the Cisco HCS product teams. Eric shares how management enhancements are targeted at providing greater visibility and faster resolution of issues, resulting in better service level agreements and more scalable, economical operation benefiting both customers and partners. Eric also touches on what the future will bring in the area of management.
Before and after our Cisco Hosted Collaboration (HCS) announcement, we conducted a series of interviews with members of Read More »
I was at Gartner Summit in Las Vegas last week after missing the prior year. One thing that struck me this year was the increased dialogue around changes IT organizations need to make in their people and processes in order to prepare for both the convergence of IT infrastructure and the move to cloud. Now I know that analysts have talked about the area of IT operations management for some time but what was different was that customers were talking about it too.
At Cisco Services, we’ve had an increasing number of customers asking us to help them better align their people and process to take full advantage of Cisco’s innovative data center technologies. This growing interest in change was on full display at Gartner Summit, as both analysts and customers were discussing what change would mean to them.
So what are some of the things you should consider to get your IT organization best prepared for change? First, you need a leader committed to changing the way your IT runs. The CIO at Seattle Children’s Hospital, Drex DeFord, says he started by re-setting his organizational purpose, identifying patients as their customers, not employees. He then focused his strategy on removing complexity from his IT organization, not just on the technology side but in his people and processes as well, to allow IT better flexibility to understand and deliver against their customers’ expectations.