This week in No Jitter, Cisco Collaboration Senior Vice President and General Manager Barry O’Sullivan looked into his crystal ball and elaborated on his predictions for 2012.
In an excerpt, Barry predicts:
“1. Post PC-era will explode
2. Video will break through
3. Contact Centers will evolve as customers choose to interact with companies in radically new ways
4. Companies will use the cloud and desktop virtualization to provide collaboration capabilities across the enterprise
5. Social business processes will become mainstream for many.”
Read Barry’s predictions in more detail and the follow-up answers Barry gave to Eric Krapf’s questions. I trust you’ll enjoy reading the article. Send in your predictions for 2012 for collaboration, video, social software, and contact center.
Tags: Android, Cisco Cius, Cius, cloud, Cloud Computing, collaboration, contact center, desktop virtualization, desktop virtualization infrastructure, hosted contact center, IBM, IBM Connections, iPad, iphone, jabber, lync, mac, Microsoft Lync, PC, Post-PC Era, quad, RIM, smartphone, Smartphones, social, Social Business, tablet, unified communications, video
Think cloud isn’t the next big thing in the evolution of IT? By 2015, experts predict cloud traffic will grow 12 times to reach 1.6 zettabytes—yes, zettabytes. That’s more than four days of business-class video for every single person on the planet.
So listen up, partners. Cisco is backing cloud 100 percent, and they’re ready to work with you to help enable the world of many clouds. Whether it’s planning, building, or running clouds, the opportunities are enormous. There’s also a great deal of complexity.
But not to worry. Cisco has you covered.
As part of its Cloud Partner Program, Cisco is offering Collaborative Professional Services (CPS) for Cloud. This Cisco Services offering shares intellectual capital, smart service innovation, demand generation, and a global delivery infrastructure with partners—all to help you develop profitable cloud solutions that will put a smile on every customer’s face.
Believe me. Your enterprise, service provider, small business, and government customers want a trusted cloud advisor. By transitioning to cloud, they’re likely to reduce costs, increase efficiency, and gain strategic advantage. Wonder who they’ll thank for the help? Read More »
Tags: channel partners, Cisco, cloud, services
In an earlier part of my career I learned the extreme importance of Workload Automation, aka Job Scheduling. Workload automation is the oldest IT technology on the planet coming from the need to schedule jobs on an IBM Mainframe. Job Scheduling has evolved from driving JCL (Job Control Language) to Workload Automation where the Scheduler stitches together batch and real time activities across mainframes, proprietary OS systems, x86 systems, applications (both packages and commercial off the shelf such as SAP or Oracle or Informatica) and now web service enabled applications whether they be onsite or in the cloud. Walk into the operations center of any data driven company and you will see multiple screens where operations are monitoring the state of these jobs. Why are they so critical? Over 50% of all transactions that occur on this planet are batch in nature. They are scheduled based upon specific times or based upon dependencies being met. These workloads can be a complex and interrelated set of activities. Effectively these job streams are the business processes that drive modern enterprises.
Without these jobs companies don’t get information (and large amounts of it) in the right place at the right time. Most companies today could not close out their financial quarters without enterprise schedulers to move data from their disparate systems into a consolidate place for either the general ledger to close out or for a critical Business Intelligence report to run to drive placement of the correct product into the specific physical location to serve the global economy. Workload automation tools open and close stock exchanges and process all the transaction data from trades. They also drive compliance checks. This is important stuff for the global economy! This was my realization in touring key operations centers and realizing that half of the big monitors were covering the movement of batch data in the enterprise.
Read More »
Tags: cloud, cloud_computing, datacenter, intelligent automation, scheduleing, virtualization, workload automation
I just finished an interview on the topic of “Cloud in Manufacturing” with a German machine-building and factory automation magazine. The interview ran an hour longer than scheduled—an indication of the publication’s interest, as well as its lingering doubts about whether cloud services truly can benefit “real manufacturing.”
We discussed an abundance of cloud-related ideas – most pertaining to obvious areas such as web presence in marketing, after-sales application hosting to make field engineers more productive, and collaboration as a service to enable partners and suppliers to work together more effectively on large projects.
The uncharted cloud territory, however, is the area that manufacturers see their “core”: the physical making of things. Can cloud play a role in supply chain management (yes, it can)? Will there be a cloud service for motion control (due to latency and determinism considerations, not yet) and for asset management and MIS applications (yes)? Read More »
Tags: Cisco, cloud, Cloud Computing, cloud services, context, control, core, Governance, IBSG, Manufacturing, manufacturing industry, security
The projected growth of Internet video is significant. Today, Internet video accounts for more than 50 percent of consumer Internet traffic. The explosion of video traffic across many devices, and the need to access content from anywhere at any time is driving the need for cloud-based networks and the popular applications and content they support.
Cloud-based networks can offer consumers greater mobility, wider accessibility and the robust performance needed for high quality video experiences. With an Internet connection, cloud computing makes it possible to experience video on many different devices, from virtually anywhere, anytime.
The strength and power of cloud computing makes the video transition to cloud-enabled networks a better option for not only Service Providers but consumers as well. Consumers can expect increased performance, higher capacity, better access and a seamless experience when their services are based in the cloud.
Cloud’s limitless accessibility for end users coupled with the advantages of cloud data centers for network operators and enterprises offer the technology and solutions to transform and accelerate Internet video delivery and consumption in the near future.
Are you ready for video in a global cloud?
Tags: cloud, video