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Cisco Innovations You Should Really Look at for Faster Adoption of Clouds

Emarin Cisco Cloud PortfolioAmong all the Megatrends that have significant implications from an infrastructure perspective (as discussed here), the one that customers in EMEAR currently expect the most from Cisco is Clouds. Both in terms of technical guidance as well as architectural innovations.

In the Cisco Cloud approach, intelligence in the network can help ensure delivery of cloud services, provide access and services to the right users, and offer the flexibility to connect with public, hybrid, and community clouds.

As shown in the illustration to the right, three main elements must be considered to build an efficient cloud. In addition, the network needs to provide dynamic access to these resources, and the Cloud applications and services must deliver anywhere, anytime access.

With the emergence of Cloud architectures, innovation is required within the network to allow IP to gain two critical features not natively provided by IP today: IP mobility and the Virtual Private Network (VPN). Read More »

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Cloud for Local Government Global Blog Series, Cloud and Law Enforcement (Part One): U.K.’s Facewatch Service Benefits Police, Businesses, and Citizens

This is the first in a two-part blog series that examines the opportunities that cloud-based services offer to law enforcement agencies—along with the challenges of this fundamental shift in the way information resources are managed.

Police forces have a well-established culture of owning and managing systems directly founded on concerns about security and control of access to information. Three trends, however, make this position unsustainable:

  • Traditional models for acquiring and running systems, which slow the pace of innovation
  • Pressure to reduce costs
  • Increasing need to form partnerships with other police agencies, public-sector bodies, and the private sector. Partnership depends on information sharing and open approaches to developing systems.

One of the most radical—and successful—cloud-based public-safety and security services is Facewatch. Using a network-based model, Facewatch provides an online reporting tool that allows U.K. businesses and citizens to report crimes and attach video evidence. The service enables crime victims to cancel credit cards instantly through Facewatch’s partners; allows users to share images of wanted people; and provides a channel for feedback from the police on the outcomes of cases.

Facewatch offers immediate benefits to the public, businesses, and law enforcement:

  • Citizens: ease of reporting and rapid management of associated processes
  • Businesses: less time required to deal with incidents
  • Law enforcement: reduces or eliminates the need to interact directly with premises to recover video footage

For all users, there is greater transparency about processes and reporting on outcomes, as well as the ability for communities to share information about wanted persons and crime trends.

Read More »

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“Tomorrow’s Cloud Starts Here” Program at Cisco Live Orlando in June

Tomorrow’s Cloud Starts Here is an important starting point for your Cisco Live experience on Monday, June 24. This track of business-focused cloud sessions addresses the needs of both consumers and providers of cloud services. These thought leadership sessions will explore how organizations can best use cloud services to power their business and shows how cloud providers can leverage the latest in technology, commercial models, and delivery resources to bring quality-assured services to market.

The day will begin with an update on Cisco’s cloud strategy, perspectives on the enormous opportunity presented by the Internet of Everything and the impact cloud is having on both provider and company business models. Ellen Daley, Managing Director, Business Technology Client Group, at Forrester will be partnering  with Scott Puopolo, VP, Internet Business Solutions Group, to have a candid conversation of what’s going on in the market and how this affects certain verticals. We then will hear from Rebecca Jacoby, CIO and SVP for Cisco’s Cloud and Systems Management Technology Group discussing  Read More »

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What Business Executives Say: Cloud Collaboration Leads to Real Business Results

To help us understand what business executives think about ‘the cloud’ and the impact of cloud collaboration to their businesses, we asked Forbes Insights to conduct research.  In response, Forbes surveyed over 500 senior executives from global companies with sales ranging from $250 million to over $20 billion, and interviewed 15 executives.  The study examined the ways business executives increasingly look at cloud collaboration as a way to increase productivity, accelerate business results, and enhance innovation and collaboration across borders and functions. We weren’t surprised by the positive response to cloud, but some new and very interesting findings opened our eyes.

The survey results show Read More »

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The Swisscom Story: “Cisco Services Always Listened to Us”

By Adrian Flückiger, Head of Cloud Infrastructure Services – Corporate Business, SwisscomAdrianFluckiger

 

At Swisscom, we’ve encountered a challenge that should be familiar to telcoms everywhere. As more of our customers shift from landlines to mobile devices, and as the mobile market becomes more competitive and complex, we’re finding it necessary to create new revenue streams by offering a broader range of services. Two years ago, we confronted that challenge head-on with the introduction of a comprehensive cloud offering—our Dynamic Computing Service.

We developed our own customer-facing portal for this cloud offering, but we ran into serious limitations almost right away. The billing and fulfillment processes were insufficiently automated, and customers had very little transparency into the management of their cloud data. The simple fact is this: by attempting to create our own cloud infrastructure with no external assistance, we were stealing focus from our own areas of specialization. We needed a vendor with deep experience in deploying and optimizing cloud solutions. So we asked Cisco and two other top cloud vendors to engage in an intensive proof-of-concept to demonstrate their capabilities.

We assumed that some of our use cases would be too challenging for an external vendor, but Cisco proved otherwise. They delivered a truly dynamic, customizable solution to meet our complex needs. The result? We now offer a standardized catalog of 26 different cloud-based services, all managed through Cisco Intelligent Automation for Cloud (IAC) software.

The key to the whole solution is the level of customization provided by Cisco Services. With their help, we’ve automated some of our most time-consuming processes, and we’ve gained greater visibility across the enterprise from a single portal. We can now provision servers in minutes rather than weeks. We can also offer our customers more flexible billing options, billing them on a day-to-day basis rather than monthly or quarterly. That level of flexibility and value is a major differentiator for us, because it really highlights both the quality and affordability of our services.

For me, the best thing about this whole process is that Cisco Services always listened to us. They were open to input. We learned a lot from each other, which is exactly as it should be.

To find out more about how Swisscom worked with Cisco Services to reduce costs while achieving greater agility, read the case study

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