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Next-Generation Knowledge Workers: Accelerating the Disruption in Business Mobility

Business mobility is driving better productivity, heightened customer experience, and harmonious work/life balance. It also offers freedom for knowledge workers beleaguered by accelerating demands on their time and talents. Indeed, workers themselves have taken much of the initiative toward business mobility.

It is now up to enterprises to support and shape their further adoption of this key technology to capture its full benefits. Moreover, business mobility represents an opportunity for service providers (SPs) to generate new revenue and to deepen their enterprise customer relationships.

To gain a better perspective on the latest trends in business mobility, Cisco Consulting Services (CCS) conducted an extensive survey in March 2013. Comprising 4,800 respondents across eight countries, it is one of the largest and most comprehensive studies of the needs, interests, and behaviors of end users of business mobility.

Several key themes emerge from this survey, all of which have significant implications for enterprises and service providers: Read More »

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Bookends That Prevent Your Cloud from Getting Away From You

Cloud platforms are an increasingly viable option for a growing set of enterprise and service provider workloads. A recent IDC report estimated that private cloud software, including hosted private cloud, represented 62% of IT spending in 2012.

Cisco is a unique cloud provider because it delivers solutions for the two critical management bookends for your journey to the cloud. The first bookend, Cisco UCS Director, automates converged and multi-vendor infrastructure, and I’ve written a lot about that. Today I’m focusing on the second bookend that completes the journey, Cisco Intelligent Automation for Cloud (IAC).

Cisco IAC delivers all the critical elements required to deliver speed, flexibility and the competitive innovation promised by cloud-based deployments. These include:
• A self-service portal and standardized menu of services
• Service delivery automation
• Operational process automation
• Resource management automation
• Service life cycle automation

There are a lot of value statements about cloud but they all center on these basic propositions:

1) Cloud delivers simple, abstracted environments that are presented to end users for consumption on-demand. The business experiences faster and easier development and deployment of new applications or services.
2) Cloud allows organizations to focus on what makes them different and effective rather than on mundane tasks that do not add value to the business.

So, does cloud do this? Here are two customer stories that answer this question with real evidence.

ASE-IT is a service provider that was founded in 2001 and has used cloud automation to gain a competitive advantage and grow to one of the top 10 service providers in Australia.

Aurecon provides engineering, management and specialist technical services for both the private and public sector. Faced with a rapidly expanding business and a data center that had reached the end of its life, Aurecon utilized cloud automation to get closer to their stakeholders and develop new innovative services.

By deploying Cisco IAC, both companies reported the ability to:
• Accommodate rapid business growth without adding additional IT staff
• Standardize their IT environments providing the ability to grow the size, scope and
scale of services delivered to their customers
• Increase their customer base and global presence as a result of the nimbleness and agility of their IT environments
• Increase collaboration among development and IT teams resulting in new automation use cases to drive even greater innovation

In order to have visibility into your cloud and manage it properly to achieve your business goals, you need a bookend solution like Cisco IAC. Otherwise, cloud control can and will drift, and your organization will feel the impact as goals become harder to reach.

To learn more about Cisco IAC, you can watch this video or visit the Cisco IAC website.

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Cloud and Advanced Services Are Service Providers’ Keys To Tapping the Fragmented $200 Billion Small and Medium Business Market

neerkumakevsuhBy Neeraj Kumar and Kevin Suh, Cisco Consulting Services

The small and medium sized-business (SMB) commercial-services market is important for all types of service providers (SPs). SMBs account for more than half of total U.S. commercial-services spending, according to AMR Research/Gartner. And, the portion of the U.S. SMB commercial-services market that service providers could capture is expected to grow to more than $200 billion by 2015, according to analysis by Cisco Consulting Services (CCS) and industry research analysts.

To capture this opportunity, service providers need a deeper understanding of who the SMB customers are and what they buy, as well as how they purchase these commercial services. To better understand SMBs’ detailed service delivery needs and expectations, Cisco Consulting Services (CCS), surveyed 761 U.S. SMBs with five to 1,000 employees in 2012. The study revealed that although this is a big and complex market, there are specific opportunities for SPs in cloud and advanced services.

Complex, Diverse Market, with Varying Expectations

The SMB market is complex — spanning Read More »

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Learn More About Data Center and Cloud Adoption Challenges With Cisco Services Magazines

August 1, 2013 at 2:48 am PST

Since around the turn of the year, specific to each region of the world, we in Cisco Services have established magazines (available in both printed and online formats) to bring you help and guidance on the challenges and opportunities of new technology adoption, evolution and maintenance, across all areas of Cisco technology.  If you’ve read my blogs on Data Center and Cloud adoption challenges, you’ll know that such opportunities and challenges are my passion, so I personally find these new magazines, and their perspectives from a range of Cisco writers including senior executives,  very interesting.

Cisco Services Magazines

Cisco Services Magazines

In line with the way our customers’ challenges vary across the world, we produce different magazines for:

  • The Americas - “Services Perspectives” -- Register and read here for Services Perspectives.
  • Asia Pacific, Japan and China (APJC) -- “Services Discovery” -- Register and read here for Services Discovery.
  • Europe, the Middle East, Africa and Russia (EMEAR) -- “Services Dynamics” -- Register and read here for Services Dynamics.

In each case, you can eother subscribe online, request a printed copy, or do both!

In the Services Discovery Issue 1, there are excellent articles on migrating legacy RISC applications to Cisco UCS, and “Are You Thinking Cloud” -- both areas Cisco can help you with.  One of our Chinese financial customers, Bank of Chengdu, is featured on how they improved efficiency via data center improvements.

In the Americas “Services Perspective” Magazine, the recent article on “The Hidden Hazards within Private Clouds” was particularly interesting, including coverage on Cisco Domain TenSM which I have blogged on extensively on this year. Another excellent topic was “The Business and Technology Case for Infrastructure Modernization” describing the challenges and solutions to UNIX to Cisco UCS application migration.

And in the EMEAR Services Dynamics magazine, we also discussed Cisco Domain Ten, Cisco Services framework for data center and cloud transformation.

As I say above, these are not simply magazines for data center and cloud, I’ve simply highlighted a few articles above that most relevant to my interests and this subject of this particular Cisco Data Center blog.  So whatever your interests and location, we have well designed and insightful magazines for you! And we hope you enjoy and learn from them!

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Cisco Partner Weekly Rewind – July 26, 2013

July 26, 2013 at 9:17 am PST

Partner-Weekly-Rewind-v2Every Friday, we’ll highlight the most important Cisco partner news and stories of the week, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:

Off The Top

On Tuesday, July 23, 2013, Cisco announced an agreement to acquire Sourcefire. The agreement means Cisco and Sourcefire, a leader in intelligent cybersecurity solutions, will combine their world-class products, technologies and research teams to provide advanced threat protection across the entire attack continuum.

Check out the press release from Tuesday and read Cisco SVP of the Security and Government Group Chris Young’s blog post for full details.

Impact of Cloud Consumption Models

In Edison Peres’ latest blog, he showed you the “Impact of Cloud on IT Consumption Models” study. This study was created in collaboration with Cisco Consulting Services and Intel.

We already know that a large amount of IT spending is devoted to cloud and that number is only expected to increase during the next several years. Let Edison’s blog guide you through the resources that help you prepare your business for the cloud opportunity and plan your IT spending accordingly. Read More »

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