One of the great challenges every municipality faces is how to deliver higher quality services to its citizens and businesses while their budgets consistently seem to shrink. Several of Canada’s leading communities are taking a pro-active role and are experimenting with shared services (an outsourcing or regional consolidation model); and almost all of them are looking at the Internet to be a low-cost channel for services delivery. Both these and other strategies are all the right steps towards a smarter and connected reality. Municipal leaders, however, recognized that one can’t quite eliminate the much needed face to face interactions with its constituents while delivering high-touch services–both from a quality and a security perspective.
Surely, the transformation of governmental services can’t be a burden that should solely rest on the shoulders of the municipality, although it is understood that they are the closest connected to the real needs and concerns of citizens and businesses in Canada. But what about the Federal services for which I have to go to Service Canada (I truthfully sat in their waiting room this week for 90 minutes so I could submit paperwork for a passport renewal)? Or Provincial services for which I need to go to Service Ontario? Passports, driver licenses, health cards, marriage certificates…does anyone still know for what to go where? Add to this Canada Post with its 6,500 services outlets. Or the municipal library systems (where there is more than books). And community centers all around the country for outreach and engagement.
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Tags: 21st Century Government, citizen services, cloud, intelligent communities, local government, remote expert, remote expert for government services, shared services
Businesses and organizations are increasingly turning to private cloud delivery models to address their most pressing business and technology challenges. Next week, at the Microsoft Worldwide Partner Conference 2013 (WPC) in Houston, channel partners will be able to speak with Cisco executives and consult with Cisco experts, to learn how Cisco and Microsoft have teamed to provide integrated solutions for Microsoft Private Cloud. These validated solutions create opportunities for partners to: increase revenue; accelerate their customer’s journey to private cloud; and enable repeatable deployments.
The Cisco Unified Data Center is holistic data center infrastructure architecture. It combines compute (UCS), storage, network (Nexus), security, and management into a single fabric architecture that creates optimal environments for Microsoft Private Cloud and applications. Channel partners can take advantage of Cisco Validated Designs (CVDs) and Microsoft Private Cloud Fast Track solutions with integrated storage from NetApp or EMC for turnkey private cloud engagements.
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Tags: Cisco UCS, cloud, Cloud Computing, data center, FlexPod, Microsoft, UCS, vspex
Virtacore, a leading cloud services provider, aims to help clients shift to the cloud. But the company was aware that in order to help others, it first needed to help itself—which meant updating its own infrastructure to provide the best IT-as-a-Service (ITaaS) to customers.
By leveraging innovative technology from Cisco, like the Cisco Unified Computing System (UCS), based on Intel® Xeon® processors, Cisco Nexus Switches, and Cisco Catalyst Switches, Virtacore is now able to better leverage its internal IT to perform faster, more reliably, and on a larger scale. And, in turn, the company gained the ability to provide more cost effective, higher-standard services externally.
Reducing deployment from six weeks to just a few hours, providing a single-pane-of-glass management, and ensuring improved performance are a few of the benefits that have confirmed the worth of implementing new technology and rebuilding the IT environment.
Read the full article and learn just what Virtacore did to unleash their IT potential – and how they can continue to do so in the future.
Tags: Cisco UCS, cloud, Cloud Computing, ITaaS, Service Provider, unified computing
The Taiwan city of Taichung was in the spotlight twice this year. Not bad for a place few had heard of in most parts of the Western world -- at least until the Academy Awards broadcast in February. During that event, Asian-born director Ang Lee, after being named the recipient of four Oscars for his film Life of Pi, thanked Taichung in his acceptance speech for its technical prowess. Those bragging rights were celebrated. Four months later the city had something else to claim. In June, the city’s Secretary-General (the equivalent of City Manager in the United States), Ms Ching-Chih Liao, stood on the stage at Steiner Film Studios in New York to accept the Intelligent Community of the Year award on behalf of Taichung’s 2.7 million citizens and its charismatic mayor, Jason Hu. An international jury and a research company had ranked this city higher (by a few hundredths of a point) than the six other communities that had been invited to New York for their impressive achievement as innovative, job-creating places which used technology to enable growth.
Madame Liao noted the hard work that her community has done to balance its rural and urban economies, and the role that both broadband and the cloud play to support an infrastructure upon which innovation and technology companies thrive and add value in a place once known as “The Mechanical Kingdom.”
To understand why Taichung went so far in the awards program, it is important to understand that it first grasped the basic importance of the layer of physical infrastructure (telecommunications) and how it would next lead to its ability to exceed at ICF’s other five criteria, including innovation and a knowledge workforce poised to grow its middle-class.
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Tags: broadband, cloud, economic development, intelligent communities, local government, rural and urban economic balance, rural imperative, taichung, Technology innovation and development
Melrose wanted to maintain an active, innovative network that was efficient and made sense from a financial standpoint. The city chose the Cisco Unified Computing System (UCS) with FlexPod as the underlying technology to provide IT services to 18 sites within the city, including a variety of agencies such as the public school system and the police and fire departments.
The Melrose school district, for example, has about 1,300 computers spread across seven buildings, which requires a lot of networking infrastructure and the capability to meet many, diverse demands. The school system in Melrose is a particular source of pride for the city. In fact, Melrose High School was recently ranked among the 1,000 best public high schools in the nation by Newsweek. Thus, it was important for the city to meet expectations and future demand with technology that would help continue the tradition of educational excellence.
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Tags: Cisco Unified Computing System, cloud, education technology, FlexPod