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Improving Citizen Services: San Antonio Continues to Set the Bar High

Have you ever gotten a parking ticket? What about a speeding ticket? If so, wouldn’t it be nice to be able to settle that ticket your way…a more efficient way…a way that would enable you to settle it when convenient for you and that wouldn’t require you to take the day off of work to drive downtown to go to court?

Well, if you lived in San Antonio, that would be an option.  Click on the image below to read the full story from News 4 WOAI out of San Antonio.

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Where Cloud and BYOD Meet, Opportunities Abound for Service Providers

The explosive growth of mobility has had a transformative impact in recent years. Increasingly, it is viewed not just as an industry force but as an overall economic lever, driving expansion on a GDP level.

This was a core theme of the 2012 Canadian Telecom Summit, which I attended last week in Toronto. Certainly, Canada itself is a prime example, and there was much discussion about the vital role mobile video and data have played as key enablers in Canada’s economy as a whole.

My presentation and panel at the Summit focused on the opportunities afforded to service providers by this unbridled appetite for mobility, especially from a business-to-business perspective. In particular, I discussed the intersection between cloud and the bring-your-own-device (BYOD) movement. This evolution, I believe, will be a critical catalyst, ensuring the continuation of mobility-driven productivity and economic growth.

The fact is, service-provider-delivered business-to-business cloud services have not Read More »

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A New Type of Publication

Jon Ashley, the editor of the newish publication, Cisco Services Dynamics recently asked me if I’d be interested in providing an article on Cloud Computing.  I gladly agreed and after a quick briefing from Jon was off and typing.  While none of this is all that unusual, it turns out that Cisco Services Dynamics is a different sort of publication.

The first thing that sets Dynamics apart is the emphasis placed on having the articles be informative, concise and, focused on Services.  Since I was planning a piece on Cloud it seemed this would be a bit of a “no brainer”.  However, I found my first draft lacking in a couple of areas.   For starters I was not all that concise; I was frankly a bit long winded.  Secondly I missed the mark on being informative.  Seems I, like many marketers, confused informative with selling.   However with a bit of coaching from Jon I was able to re-work my piece and submit it for publication.

Recently I received an email letting me know Cisco Services Dynamics Edition 3 was officially available; and thanking me for my contribution.   This is where another nice feature of the publication came to light.  You can choose to receive the publication in a printed format, on-line, or both.   I choose the on-line version and found that it takes advantage of its on-line format and provides much more than a pleasing interface that allows you to “turn the pages”, share via Twitter and LinkedIn, and integrated video and expanding text boxes.

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Cloud: The Next Truly Transformative Innovation

From the IT Executive Symposium at Cisco Live 2012

We all dream of inventing the next breakthrough product, or creating the next company that no one can live without. The truth, however, is that innovation rarely occurs that way. Innovation isn’t just about invention—it’s about creating value. And it isn’t just important—it’s critical to a company’s growth and success.

Every few decades, something truly innovative occurs—a transformative development with global impact. The human species has pulled away from the rest of the animal kingdom predominantly because of our ability to communicate and collaborate. Every time we make a major improvement in the communication/collaboration arena, innovation accelerates at an exponential rate, and humankind moves forward dramatically. The printing press moved us from spoken transmission taking months, to printed materials that could reach the masses in weeks. The telephone gave us instant communication over any distance. The Internet moved us from paper to electronic processes. And today, we are on the cusp of the next truly transformative innovation: the cloud. Read More »

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Software Defined Networking for Service Providers: Data Center Fabric Analogies breakdown in the WAN

Lately I’ve been seeing some industry people trying to apply the principles of data center network fabric models to their Wide Area Networks (WANs), and implying that such can be extended through service provider WANs.  Data center fabrics and WANs are horses of very different colors with way too many differences for these perspectives to hold up.

Fundamentally they are different beasts with one more easily tamed than the other.   Data center networks generally have well known end points and well-ordered designs.

Multi-tenant Data Center Designs

Bandwidth within data centers is virtually unlimited relative to WAN bandwidth.  It is much more stable and constrained in its characteristics when it comes to things like latency, loss, jitter, capacity, restoration capabilities – all of which have significant influence on WAN services delivery.  The same data center network assumptions exist between each of the end points, which makes fabric modeling for data centers generally a good approximation and thus possible to use.

Some private WANs that interconnect data centers may align closely enough with a fabric model, making it a good enough approximation.  But this is a unique case and is essentially Read More »

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