Over the last decade I’ve studied the practical applications of ethnographic research. I’ve performed detailed use-case analysis of requirements, and I frequently volunteer as a participant in the development of prototypes for applications that are hosted in the cloud.
Why did I choose to invest my own time in alpha tests and beta trials? To gain the first-hand knowledge of what it really means to create a user experience that is remarkable.
While I’m not a user experience designer, I’ve developed a keen sense of the personal productivity gains that can be achieved by software UI ease-of-use improvements.
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Tags: cloud services, collaboration, enterprise software, productivity, usability, use case
Small and medium-sized businesses (SMBs) are leading the way to cloud services. In fact, SMBs represent two-thirds of the public cloud market, outpacing the growth of enterprise cloud adoption by about 10 points, according to a recent McKinsey report (“Outlook—Overcast and Bright: How the Cloud Is Transforming IT for SMEs,” McKinsey & Company, July 2011). Yet, many service providers (SPs) are wondering whether the rate of SMB cloud adoption makes it worthwhile to invest in cloud and managed services for SMBs. They are asking:
- Is now the time to invest in SMB-focused services?
- What do SMB customers want?
- How do SMBs want to consume cloud services?
SMB Cloud Watch is ongoing research from the Cisco Internet Business Solutions Group (IBSG) designed to answer these questions. Here are some highlights of our most recent findings: Read More »
Tags: Cisco, cloud, Cloud Computing, cloud services, IaaS, IBSG, infrastructure as a service, managed services, research, SaaS, Service Provider, small and medium-sized businesses, small medium business, SMB Cloud Watch, SMBs, software as a service, SP
Today we are announcing Cisco CloudVerse, an integrated set of capabilities that enables customers to deliver cloud applications and services by uniquely combining the unified data center and cloud intelligent network. CloudVerse is the culmination of Cisco’s data center and network innovation over the last few years and provides our customer with the platform for their journey to the cloud.
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Tags: Cisco, cloud services, cloudverse
Lower margins resulting from both the commoditization of transaction economics and the high cost of supporting IT-intensive infrastructures are putting tremendous pressure on financial-market companies. This is causing many firms to rethink their business models to create new revenue streams—and reduce costs—across traditional functions such as pre-trade analytics, risk management, and post-trade reconciliation. These functions are now seen as critical business processes that can be “shifted and lifted” into a cloud-enabled service delivery model.
Key enablers of success will include the development of new cloud operating models and strategic sourcing capabilities delivered via networked services. This will provide financial-market companies with greater business agility, and a path for effectively shedding capital-intensive assets from balance sheets for re-investment in new innovations and for producing positive company valuations.
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Tags: cloud, Cloud Computing, cloud operating models, cloud services, financial markets, IBSG
The telecommunications industry has seen a huge amount of change over the past decade, and carrier US Signal is a perfect example. Originally a wholesale and business carrier offering basic transport services from T1 to OC48, US Signal has recognized the need to move up the value chain if they are going to continue to provide maximum value to their customers. This transformation has been important as it seeks new markets and offers services, which are unique and provide greater profit potential than generic transport.
US Signal starts from a strong foundation. Today they operate one of the largest resilient fiber optic networks in the Midwest with over 1100 route miles in 23 metro markets and over 11,000 route miles of long-haul fiber. Recently they completed a successful evaluation of the first 100 Gigabit (100G) coherent dense wavelength division multiplexing (DWDM) trial based on the the Cisco ONS 15454 Multiservice Transport Platform (MSTP) system.
Cisco ONS15454 MSTP M6
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Tags: cloud networking, cloud services, dense wavelength division multiplexing, DWDM, global cloud index, mstp, multiservice transport platform, ONS 15454, Service Provider, transport services, us signal