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Cloud-based ITaaS: Transforming IT from Support to Service Brokerage

Cloud computing is more mainstream today than ever before, but it’s important to note that there are still significant opportunities for IT leaders to innovate and leverage cloud delivery options to capture new business opportunities and implement new IT models.

The Evolution of ITaaS: The Convergence of Two Roads

On one hand, traditional private cloud services within customer IT services are driving different degrees of completeness depending on organizational needs. Virtualization, consolidation and on-premise shared services are some of the drivers within the private cloud space.

On the other hand, public cloud services are evolving to include Infrastructure as a Service (IaaS), Software as a Service (SaaS), and Platform as a Service (PaaS).

Today, these two tracks are intersecting to create demand for a hybrid cloud model. While the concept of the “Hybrid” cloud has developed mostly as a consequence of the availability of different cloud services, this same availability is also driving the evolution of IT as a Service.

What does this mean for business? It means that fundamentally, IT is adopting a supply chain management logic by deciding whether to make or buy a specific service based on a variety of organizational goals, market pressures, and available options.

The Ongoing IT Sourcing Strategy: Make vs. Buy 

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Is Your Data Center Ready for ACI Transformation?

Disruptive technologies have become more frequent than ever before, making business agility and the ability to adapt key competitive differentiators.  Every day I speak with IT executives who are asking how Cisco can help them respond to new requirements across their physical, virtual, and cloud-based environments.  They feel compelled to accelerate the delivery of applications, better align IT with business activity, and reduce time to revenue.   They want to know if their initiatives will have the impact and outcomes they require.  Can they capture the full value of their technology investments?   How can they up their game when it comes to delivering IT services that their businesses need to succeed?

Today Cisco introduced its Application Centric Infrastructure (ACI) offerings to manage the health and performance of the applications that you rely upon to run your business.  A simplified, flexible, and agile framework, ACI aligns the needs of the entire application lifecycle, overcoming functional silos, and bringing together your infrastructure, security, application, and cloud teams through a holistic architecture and policy-driven framework.

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BYOD Spells Opportunity for Service Providers

There’s no doubt that BYOD—“bring your own device”—is a huge and growing phenomenon throughout the world. Recent research by the Cisco® Internet Business Solutions Group (IBSG) looked at BYOD and its economic impact in six countries: the United States, United Kingdom, Germany, China, India, and Brazil. In these countries alone, the number of BYOD devices is expected to more than double by 2016, to 405 million.

Clearly, introducing all those personal smartphones, tablets, and laptops into the workplace is causing complexity and uncertainty for many businesses. There is a strong appetite for BYOD, but our research shows that implementation has been largely reactive, resulting in a patchwork of ad-hoc capabilities and policies. Without a comprehensive approach, most companies are not realizing the potential value of BYOD—especially small or midsize businesses that do not have the IT resources or sophistication to manage all that complexity.

Enter the service provider (SP). BYOD opens the door to a number of SP opportunities: Read More »

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Preparing for an Uncertain Media Future: Even Challenging Scenarios Offer Ways To Grow

In the midst of tremendous disruption, it is impossible to tell where the global media industry is ultimately heading. But a recent analysis from the Cisco Internet Business Solutions Group (IBSG) explores four possible future scenarios for the media industry. While they do not “predict” the future, the scenarios help build our understanding of possible outcomes — and how various industry players could be affected.

The Shape of Things To Come: Four Scenarios

We explored the ways certain industry developments could swing future outcomes. Combining these drivers into logical groupings (consumer behavior, regulatory requirements, technology, and macroeconomic conditions), we were able to define the following four scenarios, as shown in Figure 1. These scenarios are differentiated by consumer demand, industry structure, and content supply:

  • Dark Ages — low demand, consolidated industry, and relatively low content supply
  • Survival of the Fittest — low demand, fragmented industry, and high content supply
  • Golden Age of Content — high demand, consolidated industry, and controlled content supply
  • Wonderland — high demand, fragmented industry, and high content supply

Obviously, each of the scenarios will have different winners and losers. The financial impact and the implications for players across the industry value chain will substantially change by scenario. And in each scenario, distributors and infrastructure providers will need to consider different types of investments. Consequently, each type of player will need to adapt its competitive responses to the future scenario taking shape.

Figure 1.   Four Future Scenarios Are Based on Various Groupings of Industry Drivers.

 cisco-ibsg-four-future-scenarios-based-on-industry-driversSource: Cisco IBSG, 2013

Following are examples of how two future scenarios could play out: Read More »

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Cloud for Local Government Global Blog Series, Be an Agent of Change in Your Organization: Embark on the Cloud Journey

April 25, 2013 at 7:20 am PST

Great challenges can bring great opportunities to any business, and with the inevitability of cloud on the horizon, IT organizations will need to embrace this change. Taking the first, second or even third step can be scary, but the return on taking such risks will pay off so long as the IT organization champions the deployment.

Cisco itself has also had to face these risks of deploying cloud, and has already embarked on the private cloud (IaaS) journey —all the way from virtualizing the compute, network, and storage resources to integrating change management, and metering services for “pay as you use”.

Some of the challenges that we encountered typical that other IT organizations could face in cloud adoption were:

• Ensuring security.
Each cloud solution has to be matched to appropriate security capabilities. The new capabilities may include centralized management (vs. trying to manage firewalls on ever-changing edges or trying to manage security on each endpoint), scalable multi-tenant architectures, real-time threat analysis and dynamic mitigation delivery.

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