Cisco Blogs

Cisco Blog > Government

Cloud for Local Government Global Blog Series, A Better Economy in the Cloud

My colleague Norm Jacknis (former CIO of Westchester County, New York) passed along a list of CIO concerns for 2013 that was prepared by Alan Shark of Public Technology Institute, a nonprofit that provides technology guidance to local government. The list for cities and counties included:

1. Big Data (Smart City)

2. Consolidation

3. GIS as centerpiece for strategic decision making

4. Mobility and broadband deployment

5. Cyber and network security

6. Cloud-based solutions

7. Legacy/modernization, RFP

8. Unified citizen engagement (311, social media)

9. Consumerization of technology (BYOD)

10. Shared services (across all jurisdictions)

What would you add or subtract?

I’d want to expand on a few of these items to include another emerging issue for CIOs and other government leaders: getting cities to embrace cloud and networking tools – while moving their urban economies forward.

Well, there’s good news to report on that overarching concern. There are several opportunities to learn more about how cities can embrace technology for economic growth:

Read More »

Tags: , , , , , , , , , , , , , , , ,

Cloud for Local Government Global Blog Series, Cloud and the Smart City: A Brighter Tomorrow

In my last blog, I discussed the benefits of Smart City cloud management capabilities. An intelligent IP-enabled network unites multiple services onto one infrastructure, allowing for tight operations management and lower expenses. Operating this network remotely, through the cloud, further enhances the capability for sustainable, effective city management.

As Smart City visions emerge in various projects in local government, we will see a combination of new ways of thinking, designing, planning, executing, and managing. Busan, South Korea has already discovered the powerful benefits of cloud infrastructure to create Smart+Connected Communities solutions. The government partnered with companies to create a Mobile Application Center to utilize city assets and the connected network. (You can also watch a video series, “Cities of the Future,” on Songdo, South Korea and how this new connected Smart City was designed, planned, and built.)

There are some important steps that other cities and governments can take to harness the power of the cloud to become more connected, efficient, and sustainable. A process on how to answer the Smart City call to action is further outlined in Cisco’s POV paper, “Smart City Framework,” and video.

1.     Use one intelligent, multiservice IP network.

This is the overarching mantra of a Smart City—connect systems and services to improve city livability. While it can seem daunting, it’s important to remember the long-term benefits of a connected city, especially using cloud management. Some of the most promising Smart City projects have shown that it’s possible to use the network to achieve some major goals of state and local government, including efficient city management and economic, social, and environmental sustainability.

Savvy government leaders are recognizing the untapped power of the network and incorporating its potential into the early stages of planning and development. Many cities have experimented with including information and communications technology (ICT) solutions through small-scale “proof of concept” projects. Since budgets are so limited, it can be difficult to adopt a purely centralized approach, which means trying new techniques and learning from the enterprise sector.

2.     Build a foundation for public-private partnerships.

Read More »

Tags: , , , , , , , , , , , , ,

Case Study: Cisco’s Private Cloud and Lessons Learned

This is my talk I gave last week at Cloud Connect in Santa Clara. One slide that did not make the deck are the top reasons why people struggle with building private clouds

  1. Management and operations process.
  2. Culture
  3. Funding Model
  4. Service description and self-service interface

As my deck says, “I got 99 problems, but the tech ain’t one”

Building a “real” cloud involves the following success factors

  1. Well articulated corporate strategy with phases (crawl, walk, run)
  2. Engage existing automation teams for skills
  3. Well-defined, achievable service definitions that are automatable, volume
  4. Platform that does not lock into a specific hypervisor or cloud API
  5. A team that is trained (with specific roles) on the solution so that they can extend it in combination with the vendor’s services organization
  6. Get into production ASAP to drive value and organizational learning
  7. Union of OOB features and specific configurations for your environment.
  8. Articulated strategy for integrating with certain existing/deployed IT assets, and using the new “Cloud” as a way to shed IT baggage
  9. Recognition that your Cloud Management Platform is extensible to other areas in the IT strategy and that partner products may be necessary as well
  10. Have a suite / framework so you can maintain in the long term. And use external resources
  11. Need clear articulation of career paths once you start removing “button pushers.” design, operations, not implementation
  12. Focus on process outcomes, not process activities. Or end up with innefficient processes

Tags: , , , , , , , ,

Cloud for Local Government Global Blog Series, Cloud and the Smart City: It’s All Connected

Cities around the world are facing some big and complicated problems, with few easy answers at the ready. Rising energy costs, environmental concerns, and new government initiatives have inspired a focus on sustainable IT operations. But how can cities be expected to solve these crises, while also improving citizen services and ensuring future economic success?

Advanced information and communications technology (ICT) is a great answer, but this is easier said than done. Cities frequently face logistical hurdles on the road to becoming Smart Cities. I believe the key is creating a more effective “connected transformation,” harnessing the power of cloud computing for cost reduction and the delivery of vital services.

We’ve seen this in the enterprise sector: An intelligent IP-enabled information network provides a single, multiservice infrastructure to support productivity and cost initiatives—all achieved remotely, via cloud management. Government agencies are beginning to follow this lead. The public sector, for example, is finding new ways to measure such things as power consumption, thereby controlling energy output, reducing costs, and increasing operational efficiency. For government as well, the cloud is becoming an important tool for achieving greater sustainability.

Overall, the cloud is helping to create more effective city management, and it enables the network to become:

  • Observable. Cities can monitor systems, power flows, and equipment, with no physical or location constraints.
  • Controllable. Providing remote two-way communications and data between stations, systems, and equipment will maintain effective operations.
  • Automated. Hands-off processes allow for greater cost efficiency.
  • Secure. Layers of defense throughout a cloud grid will assure service reliability, prevent outages, and protect citizens.

The result is an intelligent, integrated cloud infrastructure that is pivotal to a Smart City’s evolution. Some amazing technology advances are making it possible for complex systems to be managed—and self-managed—remotely and efficiently. A flood of recently published case studies show how, in practical terms, high connectivity is essential to a new future for buildings and cities, and to the urban economy as a whole.

Read More »

Tags: , , , , , , , , , ,

Cisco Management to Make Your Data Center More Efficient

There is a lot of buzz in the market about Cisco Cloupia and how it is
positioned relative to other Cisco solutions such as Cisco Intelligent Automation for Cloud.   The term cloud is often used interchangeably for automated infrastructure provisioning as well as for true clouds, as mentioned in my previous blog.  To better understand where these solutions should play in your data center’s cloud journey, I offer the following explanation.

Historically, to keep pace with the growth of business applications and the data they generate, IT infrastructure resources were deployed in a silo-like configuration.   One set of resources was devoted to one particular computer technology, business application or line of business.    These resources were not always optimized and could not be reconfigured or shared to support varying workloads. Read More »

Tags: , , , , , ,