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The Evolution of IT Process Automation: A Move Toward Service-Oriented Orchestration

Let’s talk about Cisco Process Orchestrator. We recently released version 3.0 — and there are a lot of exciting features that have been introduced with this new release of our IT Process Automation (ITPA) / Run Book Automation (RBA) software.

Cisco Process Orchestrator is the foundational engine on which Cisco has built a number of data center-, application-, and network-focused automation solutions. These include our cloud management solution (Cisco Intelligent Automation for Cloud), which embeds this orchestration engine for cloud service automation and helps organizations deploy private, public, or hybrid clouds; an SAP-focused solution resold by SAP (SAP IT Process Automation by Cisco), which lowers TCO of your SAP applications and databases by integrating events and alert management data with incident response information; and a network troubleshooting and triage solution, which helps customers manage repetitive tasks and aids remediation of common issues with network operations.

In this post, I’m going to feature a few of the major highlights of the new version 3.0 release:

  • A new service-oriented methodology for service encapsulation: design workflows that match to the service ordered by the business units
  • Flexible automation packs and solution accelerators: build, version, re-purpose content to drive solutions
  • Service automation integrated with Cisco Prime Service Catalog: optimizing the end-to-end service delivery process

Service-Oriented Orchestration

Building ITPA and RBA workflows has never been easier. With Cisco Process Orchestrator‘s service-oriented orchestration you can move away from traditional static, script-based run-book automation and IT process-level automation. We have built a modeling platform where automation aligns with the highest-level services and allows you to model IT service the way that a high-level service is delivered.

CPO SOO1A shift from static workflow design to dynamic, service-oriented design

In this “top down” approach, designing the services and their desired state is the initial step in automation design. The next step is defining the process actions for these services and then implementing the specific process workflows that traverse traditional IT boundaries to act on and automate the necessary elements to deliver the service.

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Introducing Cisco Intelligent Automation for Cloud 4.0

I’m at our annual Cisco Live Europe conference in Milan this week – it’s a great event and a great opportunity to introduce new innovations to customers.  In fact, today we announced the latest release of our cloud management software solution: Cisco Intelligent Automation for Cloud (Cisco IAC) version 4.0.

I recently wrote about the new Forrester Private Cloud Wave, and how Cisco was ranked in the top three overall and #1 in strategy.  Our high marks in strategy in that report were based in large part on the roadmap and strategic vision that is being delivered through this new cloud management release – together with the latest release of Cisco UCS Director for infrastructure management.

Cisco Intelligent Automation for Cloud is a cloud management platform designed for enterprise and public sector IT organizations building private and hybrid clouds, as well as service providers deploying public or virtual private cloud services.  This is the fourth major release for Cisco IAC – and it’s a big one.

With the new 4.0 release, Cisco is breaking ground by providing both the out-of-the-box functionality that our customers are asking for and the flexibility that we know they need as they extend their cloud deployments beyond basic IaaS.

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Data Center and Cloud Management Software at Cisco Live Milan

Ciao! The data center and cloud management software team is in Milan this week to showcase our Unified Management solutions in the Data Center and Cloud booth as well as the Cisco ONE Platform booth at our annual Cisco Live customer event in Europe.

In particular, we’ll be showcasing new software releases including Cisco UCS Director version 4.1, Cisco Intelligent Automation for Cloud (IAC) version 4.0, Cisco Prime Service Catalog version 10.0, and Cisco Prime Network Services Controller version 3.2.

So, please check out the live demos, join our breakout sessions, and take this opportunity to how our Cisco’s Unified Management software solutions can help your organization improve efficiency, become more agile, and reduce costs.

See below for details and stay tuned for some exciting announcements …

Milan-550x309

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New Independent Analyst Research on Private Cloud Software Solutions

In previous blog posts, my colleagues have written about Cisco’s leadership in cloud infrastructure (#1) and cloud professional services (#1). And as I’ve blogged about in the past, we have a growing portfolio of cloud and infrastructure management software solutions. Now Cisco is getting recognition as a strong performer in cloud software innovation and strategy.

Cisco was among the select companies that Forrester invited to participate in its new Forrester Wave report, The Forrester Wave: Private Cloud Solutions, Q4 2013. The report focuses on commercial software offerings for enterprise private cloud deployments, ranking the 10 most significant vendors (from an initial field of 27) based on 61 different criteria – with more than 100 customer interviews. You can download the full report here.

In this evaluation, Cisco received the highest score in strategy and is in the top three overall for our current offering.   Read More »

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Why Risk Organizational Concussion?

We have to propel new use cases for cloud because customers want more than IaaS. And they don’t want to be tied to vendors’ annual product release cycles to get it. But, as they extend cloud-based service delivery beyond IaaS and aim higher in the sky, their heads smack into the ceiling of cloud management. Naturally, they want to prevent the ensuing organizational concussion—the confusion, the fuzziness, the regrouping. So they are turning to Cisco for more flexible and extensible cloud management capabilities. Ask and you shall receive.

In a previous blog I explained how Cisco Intelligent Automation for Cloud (IAC) can scale from single to multi-cloud deployments in addition to expanding into the richer application sets. Our support for the why wait if you don’t have to philosophy has created the cloud accelerator program for Cisco IAC. Cloud accelerators prevent those concussions. They are content modules, or cartridges, that insert into the IAC framework. Developers use them to test new application capabilities and deploy them into production, all without costly architectural revisions.

Cisco now gives you two new cloud accelerators: Application Stack Accelerator and Cisco UCS Director Accelerator.

Application Stack Accelerator
This module provides a blueprint designer onto which stack designers create whole application stacks or platforms to their precise specification, allowing consumption through Cisco IAC. This accelerator mirrors the software development process, allowing:

o Blueprint creation
o Blueprint testing
o Blueprint revision based on test results
o Review and approval
o Publication for consumption

An edit-and-copy function is available when hypervisor-specific blueprints are required or new blueprints need to be created with servers in the same network zone.

Cisco UCS Director Accelerator
Managing infrastructure within the whole cloud context is a success factor for cloud. Therefore, this accelerator lets Cisco IAC discover Cisco UCS Director as a node in the cloud and then provision physical NAS storage into an existing virtual data center—specifically NetApp storage. When applications need additional capacity, cloud administrators can add it using the IAC management portal. You will hear about the integration between Cisco IAC and UCS Director and our unified management approach over the next 60 days.

Cisco has transformed cloud management and the new-release waiting game for the better.

Cisco IAC is proving that organizations no longer need to hit their head on the cloud management ceiling and risk concussion.

To learn about Cisco IAC, go here
Click here to learn more about cloud accelerators. First time visitors will need to register.

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