How quickly can your organization stand-up a new application or deploy new services? Most customers tell me, “not fast enough!” I am clearly hearing from them that the new standard expectation across the organization is to receive precise data center resources in “internet time,” easily and definitely on-demand.
But customers are not the only ones affected by these new expectation standards. Application developers also expect to receive the resources they need to support their efforts within one hour — without a lot of process meetings and repetitive, slow paperwork. They want what they want, when they need it, which is always now! Can’t get it now? Out comes the credit card and they go on a shopping spree to outside resources.
Developers don’t worry about security, governance or quality of service. If you are in operations, or you’re a C-level executive, you care. You need to meet compliance guidelines. So how can you get everyone on the same team, working together so the organization can succeed, the old “win-win-win?”
At CiscoLive Milan in January, we introduced the Cisco ONE Enterprise Cloud Suite. Watch this replay of our live broadcast.
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Tags: applications, Cisco, Cloud Management, devops, Enterprise Cloud Suite, Hybrid Cloud, IAC, private cloud, VMware, vRealize Suite
Forrester research indicates that private cloud has entered into the formal IT portfolio by becoming a core part of data center strategy. I have been writing about the sea change underway in private cloud. This sea change means that automating the provisioning of virtual machines and their infrastructure is inadequate in a world where your users expect continuous delivery.
Application developers want to accelerate application stack design and deployment. Your customers expect to consume applications and their supporting infrastructures on-demand and take delivery within minutes.
Doubt this fact? I consistently hear from senior executives about the growth of shadow IT within their organizations simply because the data center cannot meet delivery expectations.
At CiscoLive Milan today, the Cisco ONE Enterprise Cloud Suite was introduced. I can hear your response now…..What another cloud management platform? So I will respond: no way!
Many of today’s solutions are simple toolkits that require IT administrators to customize and maintain integrations between tools, processes, applications and teams. IT needs to become software and infrastructure engineers. End users have expectations of simplicity and out-of-box operation and these tools simply frustrate meeting end users expectations.
Cisco ONE Enterprise Cloud Suite is an engineered software solution not a platform. It delivers a hybrid-ready private cloud software solution that contains out-of-box installation and content. There are out-of-box utensils designed specifically to accelerate the design and deployment of your existing and cloud-first applications – across private and hybrid environments. Learn more by watching this video.
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Tags: application developers, application templates, Cisco, Cisco Enterprise Cloud Suite, Cisco ONE, Cloud Management, HP Helion, Hybrid Cloud, InterCloud, marketplace, paas, private cloud, vcac, VMware, vRealize Suite
Reducing costs remains amongst the top reasons why organizations use public cloud services. However, when calculating the costs of public cloud services organizations need to look well beyond the license fees and billed costs.
With Cisco Cloud Consumption Services, we have worked with numerous customers to discover their public cloud usage and analyze cloud spend. At Cisco Live Milan, taking place January 26-30, we are sharing public cloud spending trends with our customers. We have found that the hidden or soft costs of public cloud services can be four to eight times higher than visible costs. These soft costs fall in three areas and include business risk, network and security costs, as well as cloud operations and integration.
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Tags: Cisco Cloud Services, Cloud Consumption, Cloud Costs, Cloud Management, cloud risks, Cloud Spend, Public Cloud
As enterprise cloud use extends to public, private, and hybrid clouds, CIOs and IT leaders are realizing the need to evolve their IT business model to become enterprise cloud service brokerage (CSBs).
Cisco’s Scott Clark recently discussed the value of this new business approach for IT and highlighted that by adopting this approach IT can “provide the right private, hybrid or public cloud service, at the right time, and at the right cost.”
Most organizations are lagging behind in overhaul their business model and evolve into a CSB. Ovum came out with a report citing that only 50% of organizations participating had a cloud strategy in place and “only one-third or less of respondents said they have [cloud] governance, integration, or compliance strategies.” Read More »
Tags: Cisco Cloud Services, cloud, Cloud Consumption, Cloud Management, cloud service brokers, cloud services, Hybrid Cloud
Shadow IT is estimated to be 20-40 percent beyond the traditional IT budget. The ease by which organizations can purchase apps and services from cloud service providers (CSP) contributes significantly to this spending. This is an eye-catching number worthy of investigation—not only to identify and reduce costs, but to discover business risks. So, it is no surprise that CIOs and CFOs have started projects to identify and monitor unknown CSPs.
I often get questions from customers asking if it is possible for IT to monitor cloud service usage and discover shadow IT using existing technologies, and what the pros and cons would be.
The first CSP monitoring approach I am asked about is the use of secure web gateways. A gateway captures and categorizes incoming web traffic and blocks malicious malware. The benefit of this approach is that the gateways are typically already in place. However, there are several limitations in relying exclusively on this approach. Gateways cannot differentiate between a traditional website and a CSP which might be housing business data. They also have no way of discerning whether a given CSP poses a compliance or business risk. Most importantly, to use gateways to track CSPs, IT would need to create and maintain a database of thousands of CSPs, and create a risk profile for each CSP in order to truly understand the specific service being consumed.
The second approach I get asked about is whether organizations can use NetFlow traffic to monitor CSPs. Many customers feel that they can build scripts in a short amount of time to capture usage. Simply answered, yes this can be done. But organizations would face a similar challenge as if they were using web gateways. To capture CSP traffic using NetFlow, IT would need to develop scripts to capture every CSP (numbering in the tens of thousands). Then identify how each CSP is being used, the risk profile of the CSP to an organization, and how much the CSP costs to project overall spend. This is just the beginning. An IT department would then need to build reporting capabilities to access the information as well as continually maintain the database; and apply resources to this undertaking on a monthly basis to ensure the database was current.
The good news, Cisco has done this work for our customers! We have developed Cloud Consumption Services to help organizations identify and reduce shadow IT. Using collection tools in the network, we can discover what cloud services are being used by employees across an entire organization. Cloud Consumption includes a rich database of CSPs and can help customers identify the risk profile of each CSP being accessed, and identify an organization’s overall cloud spend.
Cisco has helped many IT organizations discover their shadow IT. For example, we worked with a large public sector customer in North America who was struggling to embrace the cloud, but were concerned about business risks. Employees were pushing for cloud services to improve productivity when 90% of Internet traffic was blocked by the organization’s policy. Despite these restrictions, 220 cloud providers were being used already and less than 1% were authorized by IT. Leveraging Cloud Consumption Services, the customer was not only able to manage risk, but also authorize future cloud services based on employee needs in a controlled manner.
It is a good practice for every IT organization to understand how employees are using cloud services and monitor usage on an on-going basis. I encourage our customers to determine which approach would work best for their organization; otherwise they may face unknown business risks and costs.
To learn more about avoiding the pitfalls of shadow IT and how you manage cloud services, please register to attend an upcoming webinar on Dec 11, 2014 at 9:00 a.m. PT.
Tags: Cisco Cloud Services, cloud, cloud concerns, Cloud Consumption, Cloud Management, cloud security, cloud services, data security, security, Shadow IT