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Unleash the Promise of Cloud: A Strategic Perspective – The Landscape

If you are reading this blog hoping to get a universal recipe for your cloud strategy, I believe you will be disappointed. But then, you already know…. there are no ‘universal’ cloud strategies. You have to formulate a cloud strategy that best fits your business objectives and IT priorities (among a number of other factors.)  Our Cisco services team for Cloud Strategy, Management and Operations has various tools including our Cisco DomainTen™ framework that will help you formulate the right cloud strategy for your organization. Parag’s blog is a great source of information in this regard.

This blog series instead will offer a set of perspectives on how I view the evolution of the World of Many Clouds ™ and what steps we are taking to align our cloud strategy to capitalize on it. This first blog will put our strategy in ‘context’ outlining our point of view in light of some important market dynamics.

The primary market research study that we conducted in collaboration with INTEL, along with additional secondary market research studies, clearly indicate that Line of Business (LoB) leaders have been playing a more important role in driving requirements for IT solutions and services. The reasons behind this trend are many, including and not limited to increasing market and competitive pressures, an uncertain business climate, variability of macroeconomic factors and a relentless need to innovate at a faster pace to stay ahead of the competition.  What’s more, LOBs now have greater ability to access IT solutions – such as Software as a Service -- outside the traditional enterprise IT value chain, creating “shadow IT” initiatives. In response, IT organizations are looking for new ways to retain their leadership, control, and at times, even relevancy. Furthermore, IT organizations are now expected to support strategic business objectives and enable business growth while also harnessing new technology trends, leading to innovation and new customer experiences. To remain relevant to the business, IT must become a “change agent” and be perceived as a true strategic enabler. The question is how?

We envision IT organizations transitioning to new roles as trusted ‘brokers of IT services’. This model enables IT to add value to one or more public or private cloud services on behalf of its users. IT does this by dynamically bringing together, integrating, and tailoring the delivery of cloud services to best meet the needs of the business.

In a wide-ranging study, Cisco, in partnership with Intel®, sought to pinpoint just how these powerful trends are impacting IT. The “Impact of Cloud on IT Consumption Models” study surveyed 4,226 IT leaders in 18 industries across nine key economies, developed as well as emerging: Brazil, Canada, China, Germany, India, Mexico, Russia, United Kingdom, and the United States. The study supports our point of view. Up to 76% of the survey respondents signaled that IT will act as a “broker” of cloud services across internal and external clouds for LoBs.

In other words, when formulating their sourcing strategies, IT organizations repeatedly face service-by-service, “build-versus-buy” decisions. Therefore, IT needs a plan and a set of governance criteria that support the consistent evaluation of their IT services sourcing options (e.g., time to market, value, sustainable differentiation that the service can provide, SLAs, cost, risk profile and the experience the IT department intrinsically has with that particular service etc..)

This “IT services sourcing flexibility” enables greater levels of business agility, transparency, and speed of deployment to help LoB leaders unlock innovation and achieve core business objectives.

However, let’s step back and see how this is all fitting together. If we rewind, we introduced the concept of the World of Many Clouds ™ a couple of years ago. You can view the evolution of this world as the outcome of the intersection and progressive integration between traditional IT environments and IT services offered by public cloud providers. The roads (in our metaphor) are converging. Lines are blurring. In theory, nothing is preventing a company that consumes IT services from becoming a cloud provider itself (public or private.)

I also believe that the debate regarding private versus public cloud is over. It is about having both at the same time. And to be able to bridge and take advantage of both; hybrid cloud is the new ‘normal.’

In turn, the ability to combine and dynamically aggregate cloud services from private and public clouds can truly occur if IT organizations can rely on an open and secure hybrid cloud environment. And for that to take place you should have the ability to move your cloud workloads (and more broadly your IT services) around. Both data and applications.

You can easily envision a scenario in which a workload -- based on a set of specifications -- ‘automatically discovers’ the best infrastructure to run on.  An exchange could facilitate the allocation process. An XML based standard could emerge along with a set of processes used by exchanges to match demand and supply of IT services based on SLAs, costs, data locality requirements etc… On the supply side you can also envision a scenario in which federation or capacity aggregation among suppliers of cloud services would enable increased economies of scale, consistency and a broader set of choices.

Ok … coming back to earth … our Cloud strategy intends to capitalize on some of these market dynamics and enable IT to retain control, relevance and increase its strategic profile by leveraging the evolution of the World of Many Clouds. In my next blog I will provide an overview of the actual strategy and begin focusing on it in more detail. But first I wanted to share the context.

And as always, to learn more you can begin here.

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Summary: Deliver what every CEO wants through Cloud Collaboration

During my years at Cisco, I’ve been able witness IT become incredibly pervasive. While traditional IT has been thought of to just help run a business (and make things work!), today’s expectation of IT is also how it can help change and grow the business.

In my conversations with CEOs across the globe, one major theme keeps coming up: CEOs want IT leaders to figure out how technology can help their businesses transform and expand, as much as make it operate.

Recently, I had the opportunity to participate in a new Cloud Insights video series to discuss IT’s role in driving business outcomes with cloud and collaboration technology. It’s an interesting time as the pace of change is at an all-time high. Communication, collaboration and cloud are front and center, helping drive the transformation CEOs want.

Here are a couple of insights from the series that discuss how IT leaders can embed the role of technology within a business to accelerate more efficiency and promote differentiation among competitors. One thing is certain, the time for IT leaders to lean forward with their business partners and think about how the right technology can solve their problem is now.

What is collaboration and is there proof it’s actually working?  Read more.

 

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Deliver what every CEO wants through Cloud Collaboration

During my years at Cisco, I’ve been able witness IT become incredibly pervasive. While traditionally IT has been thought of to just help run a business (and make things work!), today’s expectation of IT is also how it can help change and grow the business.

In my conversations with CEOs across the globe, one major theme keeps coming up: CEOs want IT leaders to figure out how technology can help their businesses transform and expand, as much as make it operate.

Recently, I had the opportunity to participate in a new Cloud Insights video series to discuss IT’s role in driving business outcomes with cloud and collaboration technology. It’s an interesting time as the pace of change is at an all-time high. Communication, collaboration and cloud are front and center, helping drive the transformation CEOs want.

Read More »

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Securing Cloud Transformation through Cisco Domain Ten Framework v2.0

Businesses of all sizes are looking for Cloud solutions to solve some of their biggest business and technology challenges—reducing costs, creating new levels of efficiency, transform to create agile environment and facilitate innovative business models. Along with the promise of Cloud comes top concern for Security. With rise of applications, transactions and data in the Cloud, business are losing control and have less visibility on who and what is moving in and out of the business boundaries. 

Any  transformation initiative with Cloud, whether a private, hybrid or public, with early focus on security from architecture, governance, risks, threats and compliance perspective can enable the business with a compelling return on investment with a faster time to business value – regardless of geographic, industry vertical, operational diversity or regulatory needs.

Here, I would like to bring to your attention on Cisco Domain Ten framework v2.0 and my blog on What’s New in Cisco Domain Ten Framework 2.0 that is born from Cisco’s hard won experience of deploying both private, hybrid and public Cloud environments, Cisco has developed the Cisco Domain Ten framework and capabilities to help customers accelerate IT transformation.

The Cisco Domain Ten does not prescribe that customers must build each domain into their strategy – rather it provides guidance on what aspects should be considered, what impacts should be identified, and what relationships exist between domains.  Cisco Domain Ten framework 2.0, we can establish the foundation of a true IT transformation and the factors you need to consider for success. Key is to identify, establish and track strategic, operational and technological outcomes for IT transformation initiates. A major thrust of the Cisco Domain Ten is to help customers strategize for transformation vision, standardize their technology components and operational procedures, and automate their management challenges, to deliver on the potential of IT Transformation– covering Internet, Branch, Campus and Data Center environments.

Security consistently tops CIO’s list of cloud concerns. The security domain highlights identification of security and compliance requirements, along with an assessment of current vulnerabilities and deviations from security best practices for multisite, multitenant physical and virtual environments for one’s IT transformation vision.

Security should be a major consideration in any IT transformation strategy. The architecture should be designed and developed with security for applications, network, mobile devices, data, and transactions across on-premise and off-premise solutions. Moreover, security considerations for people, process, tools, and compliance needs should be assessed by experts who understand how to incorporate security and compliance safeguards into complex IT transformation initiatives.

Security is an integral part of the Cisco Domain Ten framework, applies to all ten domains, and provides guidance to customers on all security aspects that they needs. Our Senior Architect from Security Practice – Ahmed Abro articulates well in Figure – 1 Cisco Domain Ten Framework with Security Overlay that there are security considerations for all ten domains for Cloud solutions.

 d10secoverlay

Figure – 1 Cisco Domain Ten with Security Overlay

Now that we understand how Cisco’s Domain Ten Overlay approach that helps one to discuss security for each domain of Cisco Domain Ten Framework, let’s now talk about the how Cisco Domain Ten aligns with Cloud Security Alliance’s (CSA) Cloud Control Matrix to discuss the completeness and depth of the approach.

CSA Cloud Control Matrix Alignment with Cisco Domain Ten

Application & Interface Security

  • D-8 – Application

Audit Assurance & Compliance

  • D-10 – Organization, Governance, processes

Business Continuity Mgmt & Op Resilience

  • D10 – Organization, Governance, processes

Change Control & Configuration Management

  • D10 – Organization, Governance, processes and
  • D-3 – Automation

Data Security & Information Lifecycle Mgmt

  • D-9 – Security and Compliance

Datacenter Security Encryption & Key Management

  • D-9 – Security and Compliance and
  • D-1 – Infrastructure

Governance & Risk Management

  • D10 – Organization, Governance, processes

Human Resources Security

  • D10 – Organization, Governance, processes

Identity & Access Management

  • D-4 -- Customer Interface

Infrastructure & Virtualization

  • D-1 – Infrastructure and Environment and
  • D-2 – Abstraction and Virtualization

Interoperability & Portability

  • D-7 – Platform and
  • D-8 – Application

Mobile Security

  • D-8 – Application and
  • D-1 – Infrastructure and Environment

Sec. Incident Mgmt , E-Disc & Cloud Forensics

  • D-9 – Security and Compliance and
  • D10 – Organization, Governance, processes

Supply Chain Mgmt, Transparency & Accountability

  • D10 – Organization, Governance, processes
Threat & Vulnerability Management
  • D-9 – Security and Compliance

 Table – 1 CSA Cloud Control Matrix Alignment

with Cisco Domain Ten Framework

From above table, one can see that Cloud Security Alliance Cloud Control Matrix and Cisco Domain Ten aligns well and it also highlights key facts that many areas such as Mobile security requires one to focus on Application and Infrastructure (network, virtual servers), etc to address security needs. One should also note that Cisco Domain Ten’s focus on Catalog (Domain 5) & Financials (Domain 6) that highlights security specific SLA and assurance discussions for security controls.

Now that that we discussed, Cisco Domain Ten approach for Security, In the next blog, I would try to discuss how Cisco Service’s focus on the strategy, structure, people, process, and system requirements for Security can help business address an increasingly hostile threat environment and help successful migration to Secure Cloud based transformation. We will also discuss current questions in business asks or should ask to understand security and privacy in the vendor’s agreements.

 

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What’s New in Cisco Domain Ten Framework 2.0

 Earlier this week, we announced the Cisco Domain Ten framework 2.0, enhanced by great input from customers, partners, and Cisco’s well-earned experience of strategizing and executing IT transformation.

The enhanced Cisco Domain Ten framework helps customers drive better strategic decisions, providing greater focus on business outcomes, providing deeper analysis of hybrid cloud implications, and extending the framework beyond data center and cloud to include all IT transformation initiatives.

You may have read Stephen Speirs earlier blogs about Cisco Domain Ten for cloud transformation. Today, let’s look at key changes in the Cisco Domain Ten framework 2.0 from the original version. These changes have been adopted to enhance discussions on three themes:

  1. Highlight importance of public clouds as part of IT transformation and solutions using IaaS, PaaS, and SaaS within the data center and across the entire business.
  2. Addition of “Organization” in Domain 10 to bring together the business and technology focus for strategy discussions.
  3. Name changes for some domains to facilitate ease of alignment and discussion on overall IT transformation across multiple architectures and technology solutions such as ITaaS, collaboration, mobility, video, etc. for both enterprise and provider perspectives.

Read More »

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