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Build and they will come…

“If you build it, they will come” is one of those cliches that have been proved wrong over and over again throughout history. Cities, railway systems, buildings, airports, luxury residents and other such structures have been built, but barely or ever used. There are many interesting reasons for such failures – cost, location, convenience, surrounding dependencies to name a few, but all of these boiled down to some aspects of planning or lack thereof.

It is always fun to build something, say for example, a new Cloud infrastructure. Ok, I am sure you saw this Cloud association coming ! With all the technology and tools available to us, building a Cloud environment to meet our business needs is a challenging but interesting venture. Once this infrastructure is built, now what ? It is one thing to have a kick-“donkey synonym” state-of-the-art Cloud Data Center, but a whole different ball game to actually put users on it ! This is what I want to focus on, the “..they will come” part.

For most enterprise environments applications and data have evolved over time and it’s fair to state that they have a very complex dependency model. At the same time, the network, servers, storage and other Data Center elements have also evolved. Cloud service providers, regardless of what flavor of Cloud (Private/Public/XaaS), will have to think about how to interface the new Cloud environment with existing, often legacy environments.

Migrating and on-boarding tenants and applications from an existing system to new Cloud environment is not an easy process. If this is not thought through and diligently planned, then you run the risk of a Cloud environment under-utilized or idle.

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Bring Your Own SaaS to Work (BYOS)

The popular trend to “bring your own device” (BYOD) to work is not surprising to those who are informed about the recent past. This phenomenon was preceded by savvy employees that would introduce useful consumer-grade software applications to the enterprise – without the approval of gatekeepers within the corporate IT organization.

The early adoption of online instant messaging, wiki and blog platforms are noteworthy examples of where many corporate IT departments have been slow to embrace online collaboration applications. Moreover, when the approved enterprise-grade vendor has been chosen and the “solution” is deployed, sometimes it’s inferior to the consumer-grade offering.

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Lessons on Cloud from the Enterprise Connect Conference

Another Enterprise Connect has come and gone; now that the booths have been rolled away and sales teams begin the process of doing follow up with prospects met at this year’s show, I had some thoughts about UC applications in the cloud.

Unified Communications services deployed from the cloud was all abuzz during the show; from Sprint announcing its Complete Collaboration suite to many vendors discussing how they are moving their contact center offerings to the cloud. Even analyst Zeus Kerravala offered his observations following a cloud panel he moderated during last week’s show.

Specifically, Zeus mentioned that one of the key takeaways he heard during his panel was when organizations are deciding when to implement a UCaaS model, they think about which UC service they currently don’t have and deploy it through the cloud. This had me thinking about what features an organization should look for as they explore the possibilities of a cloud collaboration model.

With our recent news with Sprint, we demonstrated to the market again that Cisco Hosted Collaboration Solution or HCS was designed from them ground up to support the needs of today’s business savvy organizations. Read More »

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Collaboration Becomes a More Human Experience

Has the collaborative experience become more human? Maybe the marketing line should read:

Technology has advanced to give us more choice in the devices, applications, and locations of our work.

But what does that mean to me as a person? Let’s think about what makes up today’s collaborative experience by looking back at where we started not so long ago. Read More »

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The Rise of Cisco UCS and the Cisco Services Data Center Transformation Experience

March 2009 was an exciting time for both for Cisco and for me personally.  Cisco launched the revolutionary Unified Computing System, with many observers across the industry doubting if we’d stay the course (and if we’re honest, some truly misplaced derision – I wonder who is on Planet Zircon now!).  And I joined the Cisco Data Center Services team from the Cisco R&D organization!  So with the recent third generation launch of Cisco UCS, described very well by my colleague Todd Brannon, I thought it would be a good time to reflect on our data center services portfolio around that time, and where we are now.  My previous blogs chronicle part of this journey, however I have to say, the direct comparison I draw here I personally think shows that we have indeed brought a new transformational experience to the data center for our customers. And I’d like to give you my personal recollections on how and what I found out about Cisco’s approach to shaking the incumbents’ lack of innovation in the blade server market.

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