‘Twas the week before Christmas, when all through IT, not a creature was stirring, not even a sysadmin?
Well, not quite. To support the global operations for a Fortune 100 company, the IT staff are always stirring things up at Cisco. But they may be just a little less busy this holiday season. Why? Because Cisco IT deployed a private cloud earlier this year, with a self-service portal and automated provisioning for infrastructure-as-a-service.
This means that employees throughout Cisco can provision and manage the infrastructure resources they need on their own, anytime and anywhere – so our sysadmins can take a break this holiday season (or more likely, they can focus on other IT priorities).
Management capabilities are key to the delivery of private, public, and hybrid cloud services, providing scalability, reliability, security, and economic feasibility. Learn about recently announced new management capabilities in Cisco Hosted Collaboration Solution (HCS) from Eric Schoch, leader of the Cisco HCS product teams. Eric shares how management enhancements are targeted at providing greater visibility and faster resolution of issues, resulting in better service level agreements and more scalable, economical operation benefiting both customers and partners. Eric also touches on what the future will bring in the area of management.
Before and after our Cisco Hosted Collaboration (HCS) announcement, we conducted a series of interviews with members of Read More »
Most of us cannot imagine our lives without our smartphones. When it comes to business, it’s no secret that most employees consider their smartphone their alternative to access work resources when away from their laptop or desktop. With this in mind, Cisco extends a number of additional services through HCS including one of the more popular collaboration features, enterprise dial, through something we’ve just added to our HCS portfolio called IP Multimedia Subsystem (IMS) integration.
Through this network integration of fixed to mobile, service providers offering our HCS portfolio can leverage their own infrastructure to differentiate and drive fixed mobile convergence and thus extend enterprise dial to its customers’ end users.
So what does this all mean?
Mobile Service Providers will now be enabled to deliver business call features onto all mobile devices, without being dependent upon the device being ‘smart’ or ‘client enabled’. These features include, single number reach, seamless call transfer and mid call transfer.
Another valuable benefit from IMS integration is that it facilitates access of multimedia and voice applications from wireless and wireline terminals. For example, this means if you are a smartphone and traditional mobile phone user away on business in China, and someone rings your desk-line, the call will now transcend through the network seamlessly and reach your mobile. Read More »
Small and medium-sized businesses (SMBs) are leading the way to cloud services. In fact, SMBs represent two-thirds of the public cloud market, outpacing the growth of enterprise cloud adoption by about 10 points, according to a recent McKinsey report (“Outlook—Overcast and Bright: How the Cloud Is Transforming IT for SMEs,” McKinsey & Company, July 2011). Yet, many service providers (SPs) are wondering whether the rate of SMB cloud adoption makes it worthwhile to invest in cloud and managed services for SMBs. They are asking:
Is now the time to invest in SMB-focused services?