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Connect to your colleagues through the cloud, no matter where you are

Most of us cannot imagine our lives without our smartphones. When it comes to business, it’s no secret that most employees consider their smartphone their alternative to access work resources when away from their laptop or desktop. With this in mind, Cisco extends a number of additional services through HCS including one of the more popular collaboration features, enterprise dial, through something we’ve just added to our HCS portfolio called IP Multimedia Subsystem (IMS) integration.

Through this network integration of fixed to mobile, service providers offering our HCS portfolio can leverage their own infrastructure to differentiate and drive fixed mobile convergence and thus extend enterprise dial to its customers’ end users.

So what does this all mean?

Mobile Service Providers will now be enabled to deliver business call features onto all mobile devices, without being dependent upon the device being ‘smart’ or ‘client enabled’.  These features include, single number reach, seamless call transfer and mid call transfer.

Another valuable benefit from IMS integration is that it facilitates access of multimedia and voice applications from wireless and wireline terminals. For example, this means if you are a smartphone and traditional mobile phone user away on business in China, and someone rings your desk-line, the call will now transcend through the network seamlessly and reach your mobile. Read More »

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Cloud or On-Prem Cisco Unified Communications? Enjoy the Same User Experience

Eric Schoch leads the Cisco Hosted Collaboration Solution product teams.  Eric highlights the newly announced unified communications enhancements to Cisco Hosted Collaboration Solution (HCS).

Before and after our Cisco Hosted Collaboration (HCS) announcement, we are conducting a series of interviews with

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Now Is the Time for Service Providers To Invest in Cloud Services for Small and Medium Businesses

Small and medium-sized businesses (SMBs) are leading the way to cloud services. In fact, SMBs represent two-thirds of the public cloud market, outpacing the growth of enterprise cloud adoption by about 10 points, according to a recent McKinsey report (“Outlook—Overcast and Bright: How the Cloud Is Transforming IT for SMEs,” McKinsey & Company, July 2011). Yet, many service providers (SPs) are wondering whether the rate of SMB cloud adoption makes it worthwhile to invest in cloud and managed services for SMBs. They are asking:

  • Is now the time to invest in SMB-focused services?
  • What do SMB customers want?
  • How do SMBs want to consume cloud services?

SMB Cloud Watch is ongoing research from the Cisco Internet Business Solutions Group (IBSG) designed to answer these questions. Here are some highlights of our most recent findings: Read More »

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A Cloud over the Global Marketplace

Earlier in my career, I helped Wall Street find cutting-edge solutions to the radical challenges posed by the first great wave of computerization. Today, the changes shaking the financial industry are no less extreme, as firms negotiate the combined forces of globalization and regulation, while adapting to next-level technology that is lightning-fast, hypermobile, and reaching for the cloud.

Several weeks ago, at the 8th Annual High Performance Computing Financial Markets Show and Conference in New York, I outlined Cisco’s vision for the Global Connected Marketplace and the transformational shift in the consumerization of IT that it portends.

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Cisco Unified Data Center : Changing the Economics of the Data Center

For the last decade, IT organizations have faced the challenge of managing budgets that are 70-80% channeled towards maintenance costs while business demands are growing faster than ever. The result is that many requests for new projects have to be turned down and more and more business opportunities are missed.

If we look within the data center, the majority of the costs is associated with people and software, but the the root cause of those costs is legacy infrastructure that is very complex and expensive to manage. The flaws of this legacy infrastructure are often masked by layers of complex management software, which have developed to stitch together systems that were not designed to be integrated.

Legacy infrastructure prevents business agility and financial efficiency because it was not designed for environments like Cloud that require fast deployment, automated provisioning of resources, open-API’s, and “self-service” consumption models by business users. Nor was it designed for environments where physical and virtual resources have to co-exist. Finally, it assumed operational models that can’t meet the Performance, High Availability and Security requirements in the context of workload mobility and deep integration between compute, network and storage environments.

As a result of all this, Data Centers have evolved towards an accidental architecture that still contains too many silos of applications that are difficult to maintain and manage.

For these reasons, Cisco has created the Unified Data Center platform, which provides a new approach to design the data center infrastructure and prepares our customers for the opportunities that Cloud will bring along in the future.

Cisco has a long history of anticipating the convergence of technologies in an effort to reduce costs, streamline operations, or unlock new ways for the business to leverage technology. Cisco has a deep understanding of these transitions, having helped reshape the industry numerous times in the past, most notably with the convergence of voice and data. We are now doing the same by bringing together Compute, Network, Storage and Management within and across Data Centers.

Successful transitions involve new ways of not only thinking about the business challenges, but also about designing the underlying technologies to be agile, efficient, and simplified. Bolting together existing technologies doesn’t deliver the desired result.

A Unified approach is needed to unlock this new business potential.

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