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A Customer Story: Hospital uses Cisco CleanAir technology to rapidly isolate radio interference in “noisy” environment

We all see a growing trend of using wireless technologies in hospitals due to its benefits in cutting healthcare costs and increasing accessibility for patients and healthcare providers. Wireless applications have the potential to improve care by providing real-time access to a patient's medical history including treatments, medications, laboratory tests, insurance information and more.

Our customer, Children’s Mercy Hospitals and Clinics – one of the leading children’s hospitals in the U.S.—works tirelessly to help ensure healthcare providers, administrators, and patients have access to leading technologies. So when it came to managing the hospitals’ wireless network, IT managers knew they needed a best-in-class solution.  Deploying the right wireless technologies is not only a matter of adopting reliable solutions – it’s also about putting the systems in place to identify and mitigate wireless interference, which can be a major challenge at a busy hospital.

To combat this, the hospital deployed the Cisco Aironet 3500 Series access points throughout the campus to enable high-performance 802.11n wireless services and Cisco CleanAir technology to both troubleshoot problem areas and optimize the wireless environment. The IT team quickly identified and addressed many areas of interference, including pinpointing that some interference was coming from public buses changing traffic lights at a nearby bus stop.  With the powerful Cisco environment, Children’s Mercy Hospitals is moving to a “self-healing” wireless network that will automatically fix itself when interference is encountered.

Listen to what the customer has to say about their deployment and Cisco CleanAir: Watch now. You can also read and download the PDF version.

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Tablets Welcomed. Can Your Wireless Network Support the User Experience Expected of These Sleek Devices?

Ok, so maybe you are starting to give in to the idea that, employees bringing personally owned tablets at work, is indeed not a fad and you have to deal with it. You have decided on a BYOD strategy that protects company and network resources, while (mostly?) satisfying user appetite for connectivity anywhere from any device.

Great! Now. Is your 802.11n wireless network capable of delivering the user experience that is associated with these new sleek gadgets?

If you thought your network is “good enough”, then think again. This client wave is about to disrupt everything in multiple ways.

  • First, more devices on the network translate to significantly higher demands for bandwidth. In many cases bandwidth requirements can grow exponentially because the ratio of user to devices is no longer 1:1 but 1:2 and often 1:3. We therefore expect to see network utilization significantly rise over time.
  • Second, tablet form factor now allows users to truly be mobile. Unlike laptops, users can now walk/move and be productive at the same time. This new type of behavior will increase the number of clients roaming between access points.
  • Finally, it has been observed that tablets are primarily used for content consumption (as opposed to creation), and video is one of the predominant types of content being consumed, which further complicates bandwidth issues, but also creates new challenges.

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CleanAir: “Open for Government Business”

Inclusion in some government lists may not be such a good thing… for example, the government “no fly list” could be a bummer as you board your flight on your next family vacation. Yet, other government lists can make or break you when it comes to doing business with the Federal Government. Last week, the award winning Cisco CleanAir technology was placed on the all important DoD Unified Capabilities APPROVED PRODUCT LIST (DoD UC/APL). The DoD APL happens to be the official product list that DoD agencies are required to work from when making new acquisitions for network equipment such as routers, switches, WLAN, voice, video etc. With the latest Cisco DoD APL certification, the Cisco CleanAir 3500 Series Access Point becomes the first DoD approved product that supports “built-in” system level spectrum intelligence in support of mission critical wireless networks.

In some ways, the DoD APL is like an exclusive club for a select group of IT vendors –either you are a club member or you stand outside the gate. The process to get products listed on the APL is no cakewalk. First, even before products can be considered for the APL process, the products must meet a series of stringent DoD requirements and certifications such as DISA STIGS, FIPS & Common Criteria. Next, a DoD sponsor must agree to represent the vendor’s products throughout the APL certification process. The actual certification process itself involves several months of rigorous interoperability and Information Assurance compliance testing.

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Automation in the Warehouse: Intermec Events Schedule

June 3, 2011 at 10:55 pm PST

One of many overlooked areas where manufacturers are finding real productifity and efficiency gains is in the Warehouse. Sure, Supply Chain Agility is key to the global recovery, but some companies are still not using the best technologies to address their business imperatives.

Cisco has most the best wireless LAN technologies available - market gains and customer adoption shows that. But then I would say that wouldn't I? Remember we do have the best people in Cisco in my view - check out my last blog on Wireless Innovation to prove it.

But we don't try to do absolutely everything ourselves. We recognize that there are other companies out there that have the same customer-centric focus that Cisco has.

Intermec is one of those companies. Cisco has been working with Intermec for years. We have joint RFID and Barcode based solutions and many of the Intermec devices are certified as Cisco Compatible interoperability tested. I recently met up with Dan Albaum, Intermec's Senior Director of Marketing. Dan told me that the technology continues to evolve and told me about the events Intermec had set up to spread the word.

Intermec have recently announced a refreshed product lin and is running events in various cities, some events for Intermec partners to understand the value propositions for their customers, and some aimed at customers and prospects showing how the Cisco Wireless LAN compatible devices and end points can address their business care-abouts.

San Francisco, CA: 8th June - Partners: Register here; 9th June - Customers: Register here.

Plano, TX: 13th June - Partners: Register here; 14th June - Customers: Register here.

Toronto, ON: 15th June - Partners: Register here; 16th June - Customers: Register here.

Houston, TX: 16th June - Partners: Register here; 17th June - Customers: Register here.

There's also a great opportunity for Cisco resellers to learn about how Intermec and the Cisco and Intermec Mobile warehouse Solution can help them build their Manufacturing Industry practice on 23rd June (more info on registering for that webex event here).

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Innovation: Wireless Networking Ingenuity from Cisco!

April 20, 2011 at 8:19 pm PST

Wow - I'm impressed. We have the best folks in Cisco. I'm sure of it. The best in the industry. And I don't just mean me (he jests)!

No, really, Cisco's innovation is 'on fire' as John Chambers puts it. I'm not just saying that because I work at Cisco. I'm saying it because I meet up with folks every day at Cisco who simply impress me with their down-and-out inventiveness. It might be products, processes or business architectures. Whatever it is, I'm often left thinking we have to tell our customers about that.

Innovators - here are just a couple I found at Cisco -  more where they came from! Actually Neil Dieder, Tech Leader, and Walt Shaw, Sr. Prod. Line Mgr, both from WNBU, the Cisco Wireless Networking Business Unit.

I speak to many customers at Executive Briefings (EBCs) and they echo my sentiment. When I talk about what we're doing in the manufacturing industry, many of them say 'Wow, I didn't know Cisco did that!'  Well, I guess that's the purpose of the EBC. Bring the customer to Cisco to tell them stuff they don't know. Add that to what they do know and, well, they're going to make a more informed decision.

It's hard to choose one innovation since there are so many, but since my blogs are about manufacturing, I decided to talk about something that, on the surface is not all that exciting. Wireless Networking. Been around for years right? Right. Easy-peasy, right? Wrong! Read More »

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