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The Top 5 OpenStack Adoption Challenges – View from Cisco Services’ Experts

November 3, 2014 at 11:34 am PST


openstackOpenStack is gaining increasing industry attention and, while it can deliver huge advantages, some may say it is “hyped”. Although OpenStack has an ever growing range of enthusiastic practitioners and advocates,  as you may be aware, OpenStack is not without its critics – including Gartner - who outline the challenges of OpenStack adoption. It’s therefore generally recommended that OpenStack adopters consider engaging professional services experts to help them avoid the pitfalls

With the November 2014 OpenStack Summit in Paris opening as I write this – you can find us at stand C3 along with our newest acquisition, Metacloud (Stand E37) if you are going - my thoughts turn to the issues and challenges facing our customers when they deploy OpenStack into production projects.  And who better to ask than our Cisco Services consultants who are delivering OpenStack adoption services (which we launched this time last year at the Summit in Hong Kong).

These consultants are at the “coal face” (as we say in my part of the world, Scotland) of OpenStack– they are the experts digging deep in the IT equivalent of the mines working with real customers going live with real-world OpenStack.    More than R&D investigations, these deployments are happening with customers who are betting their business dollars, pounds, yen and other currencies on OpenStack.  However as the video (below) shows, OpenStack has its deployment complexities.  Hence increasing numbers of our customers are engaging Cisco Services to help them on OpenStack.

To share our practical experiences with you, we sat down and came up with our “top 5” adoption challenges list which you may find useful if you are considering or embarking upon an OpenStack deployment:

  1. Cross-domain technical expertise is mandatory
  2. Going deep with Open Source
  3. “It’s just middleware”
  4. Don’t underestimate the learning curve
  5. Expect your OPEX to increase (sorry!)

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Delivering Business Outcomes: When Did You Last Reduce Time To Market?

June 18, 2014 at 5:48 am PST

Working in the Data Center and Cloud Professional Services team in Cisco on cloud and software defined networking, I am sometimes asked “What do you guys in Cisco Services really do?”  [especially by people in my office :-)]  I’ll use Cbeyond, one of our customers who offer differentiated cloud services enabled by Cisco Services, to illustrate.

I could tell you …..

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The We’re Listening Blog Series: Taking Action – The Power of Mobile

Here at Cisco, we take customer listening seriously. From the Global Annual Customer Satisfaction Survey to customer advisory boards to social media monitoring – and other avenues – we are constantly listening to what our customers and partners tell us they need from Cisco to enable their business success. One trend we hear in every feedback source is mobility: you want more options for managing your network from your mobile devices.

One way we’ve acted on this feedback is to develop the Cisco Technical Support mobile application, which allows you to:

  • Manage and update open support cases
  • Ask and answer questions in discussion forums
  • Research Cisco products and services.

Many of you are already using the Tech Support app, but we’ve recently added some great features that make it even easier to open a case and look up a contract. I’ve asked Jim Fuller, Senior Director of Services Entitlement, to share details on these new capabilities so that you can do more with Cisco while on the go. Read More »

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Are You Ready for Dev Ops and SDN Software Development with Cisco ONE?

April 5, 2014 at 3:10 pm PST

One of the great challenges of SDN – that many in my view underplay – is the change in paradigm from having a vendor deliver your network (hardware + software), to having (potentially) an ecosystem deliver your network – and this ecosystem may require you to develop software to perform network tasks or to integrate various SDN components together.  This was recognized quite astutely by consultant Jim Metzler, which I discussed in one of my earlier blogs“Applications can dynamically request services from the network” is what the SDN evangelists will tell you.  Jim astutely asked “How exactly do they do that?”.  Well ….. the true answer is that either (i) you need to buy [new] apps that do this off the shelf, as it were, or [more likely today] (ii) you need to modify your apps or develop new apps to do this. 

Coding - the New Networking?

Coding -- the New Networking?

So are you ready for procuring apps and/or developing software in your network design team now?  Don’t worry if you say “no”.  Let me first tell you a few customer reactions to this topic, and then let me update you on Cisco Services can help you develop new SDN apps that solve your specific network challenges.

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How a Snowboarding ‘Wipeout’ Can Guide You On SDN Deployment

February 27, 2014 at 10:49 am PST

 

As I was thinking about how best to advise you on how to “experiment” with SDN technologies, and more specifically why you should run a formal pilot to evaluate SDN technology options (a topic I covered in my previous blog), I was reminded of this “wipeout” picture I took last year at a “freeride” competition – the “Coe Cup”  -- at my local ski mountain, Glencoe Moutain Resort, here in the UK.   Let me tell you why!

Why you may want to "pilot" new technology adoption!

Why you may want to “pilot” new technology adoption!

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