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Video in 2016: Saving Holiday Plans, Bettering Business

This is the time of year for crystal-ball gazing when everyone starts talking about what the new year might bring.

It’s no secret that I’m passionate about video. I can pinpoint when this passion was sparked: November 2012. It was my first month at Cisco. Excited to dig in and meet my far-flung new team, I started booking flights… and contemplating spending November, December, and a good chunk of January on the road. But then video gear showed up on my desktop. Suddenly I didn’t need to take a 10-hour flight to be with the team in Oslo; I could be there with the touch of a “join” button.

To say this rocked my world is an understatement. It also saved my family’s holiday plans.

It’s also no secret that others share my passion for video. Our customers are buying video gear at an amazing rate: We’ve had double-digit revenue growth in video endpoints for four quarters in a row.

We still have a long way to go.

In fact, we estimate that fewer than 10% of the conference rooms in the world are connected via video today. I see a future where 100% of conference rooms have video. People will be communicating via video on their phones and other devices all day long, and naturally they’ll want it in all the rooms they work in too. We won’t get to 100% in the next 12 months but we will take some pretty huge steps forward. In fact, I predict that by the end of 2016 one in every four rooms will have video.

What steps will get us there? Here are my predictions: Read More »

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Changing the Equation

It’s been a little more than a year since we created Cisco’s first Office of Inclusion and Collaboration (OIC).   And it’s been a milestone year.  Today, we’re releasing our annual Corporate Social Responsibility report (CSR), which details Cisco’s high-level priorities for being socially and environmentally responsible, and I’m honored to share the highlights of our progress within Our People section of this amazing document.  As a critical part of Our People Deal, Inclusion and Collaboration are featured prominently in the report.  I invite you to dive in and understand what we’ve accomplished in FY15 and how we’re changing the equation for creating value moving forward.CSR Photo1

What does it mean to change the equation?  For Cisco and the OIC, it means we continue to expand our view on the factors driving inclusion, diversity and collaboration.  It means we leverage fresh perspectives, thought leadership, and data and analytics to gain new insights. It means we use those insights to inform bold new strategies.  We change the way we talk about inclusion, diversity and collaboration, the way we measure our progress, and the way we connect our business strategies and our inclusive practices. And we align with a higher vision of value creation in the work we do to drive transformation through our people.

A Foundational Year with Milestones. Changing the equation was a top priority in this first, foundational year for the OIC. We began by looking at the legacy work of the Global Inclusion & Diversity (I&D) function we were transforming, including over 400 well-intentioned programs designed to support diversity and inclusion across our company.  And while we recognized the progress made through those programs over the years, we knew that more programs would not result in more impact or move us forward in our higher vision of value creation. Read More »

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Building Scalable, Sustainable, Smart+Connected Communities with Fog Computing

This week, Cisco is showcasing innovations across our Smart+Connected Communities portfolio at the Smart City World Expo Congress in Barcelona.

We’ve entered the digital age and smart cities worldwide are embracing technologies to streamline their operations and meet the growing expectations of their citizens. Today, citizens in the most vibrant cities are already seeing many initiatives designed to make urban services smarter, whether for transportation, parking, lighting, traffic and waste management, safety or law enforcement.

Urban services powered by the Internet will certainly enhance citizen quality of life, but developing this new generation of services requires integrating together many disparate technologies and billions of “things,” or devices. Today, it’s estimated that some 15 billion devices are connected, and this number is set to explode to 50 billion by 2020, particularly in and around urban centers. This complex assemblage will generate and transmit unimaginable amounts of data from all kinds of sensors, mobile devices and smart “things” to and through the Internet.

As the network of connected things grows, an increasingly significant volume of the data will be produced at its edge, where the data will also need to be processed, analyzed, and secured. As a result, new computer processing technologies must also be placed at the network edge to manage this new deluge in a distributed way across a citywide network to intelligently connect and inform people, processes, data and things. These technologies must deliver computing power at an unprecedented scale and help cities ensure economic, social and environmental sustainability.

What does that mean in practical terms?

Read More »

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A Brief History of Cloud Collaboration

This is part of a blog series on the evolution of the Cisco Collaboration Cloud platform, which explores the technical and design principles behind its unique architecture.

I came to Cisco with the idea that, in many ways, enterprise communications technology had fallen behind consumer technology. And that we could apply to enterprise communications much of what the industry had learned in the mobile cloud revolution.

So it’s no surprise that I believed the next generation of business communications technology would be powered by the cloud, delivered on mobile devices and browsers, and used in larger settings (like conference rooms) through group systems.

The first thing we did as a team was define the “ultimate experience.” We assembled a small group of really smart people from around the world who had invented many of the collaboration technologies we all rely on today. We asked them to dream and dream big! From that dreaming, we created a vision of the future experience we could aim towards.

Assembling the Pieces
The missing piece of the puzzle was a cloud platform to power this next-generation experience. Just one minor catch: The cloud platform we needed simply didn’t exist, though many companies had built pieces and parts. WebEx had web conferencing to which it later added video. A handful of startups had video calling and bridges in the cloud. Some companies had cloud-based telephony systems. And others had even built closed networks to deliver 1:1 and small group video conferencing in the cloud.

To complicate things further, no one had a solid idea of how to build the platform we needed. Read More »

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The Digital Manufacturer: Advancing a New Revolution in Efficiency and Quality

With robotics and automation, manufacturers have advanced our industry over the last few decades, driving innovations and improvements in productivity and efficiency that were once only the imagination of science fiction writers and TV/movie producers. Today, however, the next wave of transformation is required—in order to take companies and the industry to even grander levels—with a digital revolution in manufacturing.

Pressures on manufacturers from global market upheavals, changing customer expectations, and digital disruption require companies to take every competitive advantage—at every step in the supply chain and beyond. To meet these demands and market transition, manufacturers must have deep organizational and technological progress, what we refer as digital business transformation.

To explore some of the mounting pressures on manufacturers—and the exciting opportunities to capture new value with digitization—Cisco recently undertook and released a comprehensive research study. This research includes Read More »

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