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Omni Channel Retailing—Connecting Anytime, Anywhere, Even at 30,000 Feet

At the National Retail Federation conference and expo this past week in New York, Cisco released its latest study on how consumers are hopping across multiple channels and how retailers can catch ‘Em and keep ‘Em. On my way from San Francisco to New York this week, I was shopping at the airport and did an e-book purchase and downloaded it to my tablet using the onboard wireless Internet service at 30,000 feet.

Think about the impact of this new consumer reality to retailers such as Sport Chalet, who needs to build a strong foundation to support customers anytime anywhere.

Sport Chalet CEO, Craig Levra, and CIO, Ted Jackson, discuss how they are satisfying shoppers and improving operations with Cisco technology.

Some of the capabilities that retailers need to provide going forward in the omnichannel world include:

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How to Give Your Customers a Space-Saving Network with Lower TCO and Increased Productivity

January 20, 2012 at 1:00 pm PST

Are your customers asking for a network with poor performance, inadequate security, lack of application visibility, and complex management? Probably not. More likely they ask for a network that’s efficient, easy to set up, and doesn’t take up too much space in the closet.

Just consider this hypothetical customer situation…

Your customer’s branch office has 150 employees, 45-Mbps WAN bandwidth, an IP voice system, and WAN acceleration to optimize the connection to the head office. The office also has custom applications it runs on a small server. Here’s your riddle: what vendor’s solution can you deploy that would support your customer’s needs and offer:

  • 50% fewer devices
  • 43% fewer capital expenditures
  • 57% fewer OpEx over 5 years
  • 49% less overall cost over 5 years

Find out the answer and read our white paper with all the details. Read More »

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Bringing Powerful TelePresence to Any Room or Space

January 20, 2012 at 12:16 pm PST

On the heels of the fifth anniversary of Cisco TelePresence, we recently released our latest telepresence solution, which speaks directly to Cisco’s goal to bring the “Power of In-Person” to everyone, everywhere. The Cisco TelePresence SX20 Quick Set is a follow-on product to the popular Quick Set C20.  With the SX20 Quick Set, we’ve taken flexibility and performance up a notch while preserving the affordable price points to ensure customers of all sizes can benefit from the power of telepresence.

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Cisco Common Crypto Hybrid Module (C3M-hybrid) is FIPS certified!

January 20, 2012 at 12:11 pm PST

The Global Certification team is pleased to announce the Cisco Common Crypto Hybrid Module, C3M-hybrid, has been awarded FIPS validation #1668 and is complete!  The C3M-hybrid module leverages AES-NI (C3M, #1643, completed in 2011). This is the first crypto module that leverages AES-NI.

http://csrc.nist.gov/groups/STM/cmvp/documents/140-1/140val-all.htm#1668

The Cisco Common Cryptographic Module (C3M) is a software library that that can be utilized by many Cisco products. The module provides FIPS validated cryptographic algorithms, including advanced (Suite B) cryptography requested by USG, for services such as sRTP, SSH, TLS, 802.1x etc. Once the FIPS validated C3M is integrated into our products, GCT can engage the FIPS lab to write letters of compliance. In the future, leveraging this FIPS validation while performing HW validation will reduce cost, time and effort.

FIPS-140 is a US and Canadian government standard that specifies security requirements for cryptographic modules. A cryptographic module is defined as “the set of hardware, software, and/or firmware that implements approved security functions (including cryptographic algorithms and key generation) and is contained within the cryptographic boundary.” The cryptographic module is what is being validated.

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Innovation in the 21st Century City

As a global director of the Cisco Internet Business Solutions Group’s Urban Innovation team, I’ve seen how broadband connectivity can radically transform urban life, while forcing us to rethink our entire approach to designing and managing cities. I recently had the opportunity to share some of my ideas on the subject at the 2011 World Council of UCLG (United Cities and Local Governments) in Florence, Italy.

The Council represents nearly half the world’s population, from 36 countries and more than 1,000 cities—everywhere from Istanbul and Dakar to Helsinki and New York. In Florence, more than 400 mayors, along with municipal ministers, directors, innovators and other experts, met to discuss the daunting challenges facing today’s cities, while offering solutions in a creative and interactive forum. Topics ranged from transportation, utilities, and infrastructure to tourism and environmental sustainability.

Mayor Matteo Renzi of Florence, the host of the event, has worked with Cisco on innovation initiatives in his city. In addition to helping him plan the conference, I was granted the opportunity to moderate some sessions on urban innovation. Read More »

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