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Transforming the Retail Experience with Video Collaboration

It’s happened to you many times – you’re in a store desperately trying to find a clerk to give you more information about a product you intend to purchase. But no such luck. Cisco is changing that with its Remote Expert Smart Solution for Retail.

Rob Lloyd - Remote ExpertA recent article recapping a keynote at last week’s Enterprise Connect with Cisco’s Robert Lloyd, highlighted how Cisco wants to make the customer experience not only easier, but more enjoyable. What’s the overarching goal? Making sure the customer has a highly-personalized experience and is equipped with information to make their final purchase decision.

Once retailers get that prospect into a store they can’t afford to risk losing sales from customers left unsatisfied with the service they receive. Cisco’s Remote Expert Smart Solution for Retail enables retailers to provide customers with consistent, fulfilling and positive shopping experiences. Using real-time, life-like video from screens positioned throughout stores, experts, can connect via video to share documents, videos, websites and any other content helpful to customers. This access to experts can reassure them about quality, functionality and how it might fit individual customer needs.

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Today’s the Day: Announcing the Cisco IOS Software Security Advisory Bundle

Today, Cisco is celebrating a milestone in its commitment to helping you act on security intelligence—our 10th bundle of Cisco IOS Software Security Advisories. We’re proud of our commitment to these predictable disclosures (on the fourth Wednesday of March and September annually) because they originated as a direct response to your feedback. Bundled publications allow you to plan ahead and ensure resources are available to analyze, test, and remediate vulnerabilities in your environments. In an upcoming post, my colleague John Stuppi will share how the Cisco Product Security Incident Response Team (PSIRT) drove the evolution from a traditional disclosure model to the current semiannual bundled publication. John’s post will also provide another vehicle to share feedback with PSIRT, the organization that manages the receipt, investigation, and public reporting of security vulnerability information that is related to Cisco products and networks.

Make sure you take a look at the Cisco Event Response—our “go to” document that correlates the full array of Cisco Security Intelligence Operations (SIO) resources for this bundle (including links to the advisories, mitigations, Cisco IntelliShield Alerts, CVSS scores, and OVAL content). Remember, this collateral is not unique to Cisco IOS Software Security Advisories but is part of Cisco SIO’s response to current security events.

Today’s edition of the Cisco IOS Software Security Advisory Bundled Publication includes seven advisories that affect the following technologies:

  • Network Address Translation
  • Resource Reservation Protocol
  • Internet Key Exchange
  • Zone-Based Firewall Session Initiation Protocol Inspection
  • Smart Install
  • Protocol Translation
  • IP Service Level Agreement  Read More »

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Segment Routing: Impact on Software Defined Networks

Segment routing (SR) is a concept that’s been working its way through the IETF standards process but is finally becoming ready for real world deployment. It’s a network technology that provides enhanced packet forwarding behavior while minimizing the need for maintaining awareness of mass volumes of network state. SR satisfies essential requirements for application-enabled routing in software defined networks, including the ability to provide strict network performance guarantees, efficient use of network resources and very high scalability for application-based transactions. Segment Routing relies on a small number of extensions to IS-IS and OSPF and can operate with an MPLS or an IPv6 data plane and integrates with the rich multi-service capabilities of MPLS such as L3VPN, VPWS, VPLS, E-VPN, etc.

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Activate the IT Transformation with Cisco Unified Access: Part 1

With the ever growing demands placed on IT organizations to “do more with less” it is becoming apparent that the way we deploy the network infrastructure, how we administer policies and how we manage the whole thing needs to evolve.

Why is IT spending so much time maintaining separate wired, wireless and VPN networks? We need to focus on the business that is banging on the door telling you to support more mobile and wired devices, more bandwidth hungry applications and extend that support well beyond the walls of corporate facilities.

How can we simplify how IT operates and still deliver a high-performance, high-quality connected experience? Cisco Unified Access can help! We announced the webinar series earlier this week, and part 1 is just around the corner.

In next Wednesday’s webinar (CLICK TO REGISTER) we will discuss:

  • The industry perspective regarding challenges surrounding, BYOD, Mobility and the Internet of Everything
  • The latest Cisco technology that can help you simplify and optimize you network
  • How a unified access network can improve performance and operations
  • Deploying consistent and contextual policies will improve access control and enforcement
  •  How reducing operational complexity can accelerate device deployment and end user problem resolution.

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Vote for the Winners of the DoGooder Video Awards

The field for this year’s DoGooder Video Awards is down to a handful of superb finalists. Now you can help choose the winners.

With great difficulty, the DoGooder team has narrowed an incredible array of funny, moving, and compelling videos that communicate important messages down to several finalists.

Voting is easy; just select your favorite video or videos in each category. Visitors can vote once per day through April 5, 2013. This is a great opportunity to get involved with cause video and have an impact on organizations doing crucial work.

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