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Exposing the Best-Kept Secret: Doing Good Behind Closed Doors

Doing good is not that easy, and sustaining good on a grand scale is almost impossible. But once again it is being done at the Clinton Global Initiative (CGI) annual meeting, Sept 22 to 24. I like to say it’s a place where highly influential people go behind closed doors to do good.

Established in 2005 by President Bill Clinton, CGI convenes global leaders to create and implement innovative solutions to the world’s most pressing challenges. CGI annual meetings have brought together more than 150 heads of state, 20 Nobel Prize laureates, hundreds of leading CEOs, heads of foundations and nongovernmental organizations, major philanthropists, and members of the media. To date CGI members have made more than 2100 commitments, which are already improving the lives of nearly 400 million people in more than 180 countries.

As part of our involvement in CGI, Cisco along with several nonprofit, NGO, and government partners, made a 4-year investment to support ICT-driven development strategies in five countries in sub-Saharan Africa -- primarily through establishment of locally managed and self-sustaining community knowledge centers (CKCs).

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Are Your Customers (and Prospects) Talking About You?

September 20, 2012 at 2:36 pm PST

I’m sure you know what your customers want – you talk to them all the time, right? But what do they say about you – or your products, employees, website – when you aren’t involved in the conversation?

Hopefully, what they say when they don’t know you are listening isn’t much different than what they’d say to your face. Well, the truth is, people are talking about you, whether you are listening or not. So if you COULD listen, wouldn’t you want to?

Forget the things you’d rather not hear – “What did she do to her hair? Does he really think that joke is funny?” – when it comes to your business, hearing more can only be a good thing.

Enter social media listening – a fancy phrase for reading relevant things that people post on social sites – and voila, your long-distance hearing just improved! And by hearing better, you can make significant improvements to how your business runs, deciding what to market and sell, focusing your resources, and strengthening your relationships with customers, prospects, and your entire business community.

How do I get started?
You can use sophisticated monitoring applications like Salesforce Radian6, Cymphony/Visible, and Cisco Social Miner, but you can also get started with free tools like Google Alerts, Technorati, TweetDeck or SocialMention. Before you invest in a paid application, it’s a good idea to play around with putting keywords into one of the free tools to get a sense of the type and volume of results you’ll get back.

What do I listen for?  Read More »

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The September 2012 Cisco Security Advisory Bundle is Coming Soon!

As previously discussed here on the Cisco Security blog, the Cisco Product Security Incident Response Team (PSIRT) follows a twice-per-year schedule for disclosing high-severity security vulnerabilities in Cisco IOS Software. The next Cisco IOS Software Security Advisory Bundle will be released on the 26th of September at 16:00 GMT. Our Security Vulnerability Policy describes the schedule best:

In direct response to customer feedback, Cisco releases bundles of Cisco IOS Software Security Advisories on the fourth Wednesday 16:00 GMT of the month in March and September of each calendar year. This schedule applies to the disclosure of Cisco IOS Software vulnerabilities and does not apply to the disclosure of vulnerabilities in other Cisco products.

We offer several convenient and timely ways to learn of new
Cisco Security Advisories and Cisco Security Advisory Bundles.

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Introducing: Engineers Unplugged (Video Podcast for Technical People with a Side of Unicorns)

September 19, 2012 at 10:26 am PST

So many of the best ideas, conversations, proposals happen outside of the typical workday. After hearing so many great conversations, or seeing references to them on cocktail napkins, we decided it was time to capture those stories and share.

Engineers Unplugged Featuring @drjmetz and @scott_lowe

Engineers Unplugged Featuring @drjmetz and @scott_lowe

Welcome to Engineers Unplugged, where technologists talk to each other the way they know best, with a whiteboard. The rules are simple:

  1. Episodes will publish weekly (or as close to it as we can manage)
  2. Subscribe to the podcast here: engineersunplugged.com
  3. Follow the #engineersunplugged conversation on Twitter
  4. Submit ideas for episodes or volunteer to appear by Tweeting to @CommsNinja
  5. Practice drawing unicorns

Special thanks to Cisco's own J Metz (@drjmetz) and EMC's Scott Lowe (@scott_lowe) for shooting our premiere episode, Engineers Unplugged: The Future of the Data Center

What are your predictions for the Data Center of the Future? Thoughts, comments, suggestions? Post them here or in the Twitterverse with #engineersunplugged as the hashtag.

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Dinosaur Water And Data Centers

September 19, 2012 at 10:00 am PST

I love it when a small discovery causes me think about the big picture.

I’ve been researching water-related factoids for this week’s Data Center Deconstructed video on hydropower.  Along the way, I uncovered this tidbit from the U.S. Geological Survey: Read More »

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