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Cisco Validated Designs for Cloud -Part 2- Cloud Service Assurance and Intelligent Automation

October 30, 2012 at 9:57 am PST

Welcome back to this series of blogs on Cisco Validated Designs (CVD)  for Cloud -- In my first blog, I talked with Tom Nallen on the concept and benefits of CVD for Cloud -- The second interview was with Laszlo Bojtos on a new CVD for Cloud : Cloud Service Assurance - Today we will explore one specific but critical aspect of this work, which is  the integration of Cisco Intelligent Automation for Cloud and Zenoss Cloud Service assurance.

So obviously  orchestration systems can make better decisions with performance KPIs, and can also be used to provide precise and immediate monitoring for newly created or changed tenant services. For advanced workflow integration, all Zenoss Cloud Service Assurance (CSA)  function and data is available using the documented JSON interface.

As mentioned , this CVD also features the integration of Cisco Intelligent Automation for Cloud and Zenoss CSA as an example of how Zenoss’ API can be used with Cisco’s cloud management software. It shows IA for Cloud provisioning VMs while sending information about the tenant and VM to Zenoss to enable the creation of a dependency map.

Zenoss CSA is designed to make it easy to integrate Cisco Cloud infrastructure and cloud management software, Cisco Intelligent Automation for Cloud, into an existing data center. Zenoss CSA will be integrated with client’s MoM system and configured for automated event forwarding.

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Summary: Water, Water Everywhere; Nor Any Drop to Drink

October 29, 2012 at 4:18 pm PST

Find out how data centers help to bring clean water to citizens. Read the full article: Water, Water Everywhere; Nor Any Drop to Drink

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Water, Water Everywhere; Nor Any Drop to Drink

October 29, 2012 at 4:11 pm PST

7,929 miles (12,761 kilometers) separate Melbourne, Australia from Sacramento, California. Despite being half a world away from each other, these cities have a few  things in common – both are capital cities, both had a rich history during the gold rush, and both enjoy a riverside view.

These cities have something else in common: their data centers are the backbone for supplying clean water to their citizens. And each data center is owned, operated, and managed by the local government.

 “780 million people lack access to clean water  – that’s more than 2.5 times the population of the United States,” — Water.org

Governments in cities like Melbourne and Sacramento aren’t unique in their quest to provide clean water to residents but the way they use technology, specifically their data centers, to accomplish this is something other organizations can learn from. The data center isn’t just the backbone for clean water…it’s the cornerstone of any network.

Business Challenge

The challenges faced by Melbourne Water and the California Department of Water Resources (DWR) are common to many organizations.

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In Amsterdam, a ‘Cloudy’ Forecast for Broadband

By Uwe Lambrette, Director, Cisco Internet Business Solutions Group

Amsterdam may be the one place on earth where it rains more than it does in London. So, it was no surprise that I encountered stormy weather on my flight to Broadband World Forum (BBWF) 2012. As things turned out, the conference theme and the weather were clearly aligned, since the BBWF is fiercely embracing evolution to cloud. Here are some core themes that emerged as I shared some of Cisco IBSG’s findings at the conference:

Cloud 2.0: Most service providers (SPs) have already launched an initial cloud offering and are now beginning to measure scaling and growth. The initial offering is often a stand-alone cloud solution, typically focused on infrastructure as a service (IaaS). Once their original implementation goes live, SPs often need to focus on the following improvements: Read More »

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Patient Experience – Top of the Mind for Healthcare Organizations

October 29, 2012 at 1:32 pm PST

Back in September, I had the opportunity to attend HIMSS APJC in Singapore and was really excited to learn more about the key trends in that part of the world, which houses some of the largest economies, populations, and economic growth.  After talking with several customers and listening to several panel discussions, one common theme kept recurring – patient experience.  It was my belief that patient experience was more of a USA hot-button as healthcare organizations in the USA are being forced by patient “consumerism”, whereby patients want their money’s worth and have a certain level of expectation.  I was surprised to learn that patient experience is more of a global trend and that got me thinking as to what exactly is patient experience and how healthcare organizations are addressing it.

After talking with customers on a world-wide basis, I have learned that customers really do not have a standard definition for “patient experience”.  In fact each one of them has a different interpretation and there are widely divergent views in the healthcare industry.  The 2009 HealthLeaders Media Patient Experience Leadership Survey — covering more than 200 healthcare CEOs, CFOs, COOs, CNOs, directors, senior vice presidents, and other C-suite high-ranking healthcare officials — found that 33.5% of respondents said the patient experience is their “top priority,” and 54.5% said it’s “among their top five priorities.” And most responders thought it would be a priority in the future as well: 45% said it would be their top priority five years from now, and 50.5% said it would be in their top five priorities. Read More »

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