Cisco CPAK 100G LR-4 Transceiver
Although we introduced the Cisco CPAK 100G pluggable transceiver back in March at OFC/NFOEC, many people hadn’t yet seen our CMOS photonics technology from our acquisition of Lightwire back in 2012. As a result we had a lot of interest at the WDM Monaco event this week to learn more about the solution capable of lowering the space, power, and complexity of deploying 100 Gbps interfaces by up to 70%. So much interest in fact that we won the “Best Optical Product – 100G” award!
Cisco Wins Best 100G Product.
Some in the Read More »
Tags: CFP2, Cisco, CPAK, MSA, Service Provider, WDM Monaco
In the first part of the “Evolution of Immersive Video in the Retail Bank Branch” series, I discussed how the retail banking industry is currently undergoing organizational changes that are affecting customers’ banking experience, including the knowledge and interaction they receive upon entering a bank.
Through these new organizational changes, banks are integrating new technology as part of their business processes to attract the more tech-savvy customers that desire choices and convenience when banking. Through Cisco’s Remote Expert solution, banks can meet these customer needs while making their business processes more cost and time-efficient and improving the customer experience. The Remote Expert solution enables virtual face-to-face meetings with high-definition audio and video.
Through Remote Expert’s integration with Cisco’s contact center, retail banks can leverage their existing database of enterprise-wide, skills-based information on the organization’s experts and make it available to customers at any time during business hours. Remote Expert allows a customer in the branch to find the right banking expert to meet their needs, including inquiries about annuities or questions specific to mortgage brokers.
Not only does Remote Expert enhance the bank’s existing channels and provide convenience for banking customers, it also reduces costs for all parties involved. Read More »
Tags: branch, Cisco, collaboration, customer, customerexperience, Financial Services, omnichannel, personalized service, remote expert, retail banking
Yesterday the Wi-Fi Alliance (WFA) launched their new certification program for 802.11ac Wi-Fi to ensure that the devices have been tested to interoperate with other 802.11ac products and older Wi-Fi products. As a part of the launch, the WFA also announced a list of the first published 11ac certified products, which included the Cisco Aironet 3600 Series Access Point and the Cisco Aironet Access Point Module for 802.11ac.
This makes us not only the first shipping Enterprise-class 802.11ac solution, but also the first commercial 11ac access point with a published certification!
Why is this important? For those of you unfamiliar with the WFA, certification is important for ensuring interoperability with future 802.11ac enabled products. With the expected rapid adoption of 802.11ac clients in the form of laptops, tablets and smartphones, interoperability of all these devices can be ensured through WFA certification. Read More »
Tags: 11ac, 802.11ac, access point, certification, Cisco, Enterprise, Enterprise Class, WFA, wi-fi, wifi
Service providers (SPs) have been wracked by wave after wave of disruption, creating new winners and losers on every front. Traditional carriers continue to look for ways to make up for lost voice revenues; over-the-top (OTT) players have redefined the ways video is delivered and consumed; exponential growth in mobile data traffic devours network capacity without creating comparable revenue; and new cloud services are transforming IT consumption and challenging old operating models. The industry is changing with whiplash speed—leaving service providers scrambling to get ahead of the next wave.
For years, the Cisco Internet Business Solutions Group has engaged with global and regional service providers to help them navigate and seize the opportunities afforded by industry disruptions. Now, as part of Cisco Consulting Services (CCS), we have identified key industry areas where SPs have transformative opportunities for new services, operations, and business models.
Five Areas of Opportunity for SP Growth and Transformation
Based on Cisco’s own market sensing of trends, tracking of customer behaviors and industry inflection points, and strategy engagements with leading SPs around the world, Cisco Consulting Services has developed unique expertise to help SPs address their challenges and capitalize on opportunities. We are specifically focused on transformative engagements with SPs in five key areas—helping them identify and address the strategic questions they need to answer to be successful: Read More »
Tags: business model strategy, Cisco, cloud, Consulting Services, mobile data, monetization, next-generation video, ott, Service Provider, small cell, small-to-medium business, smb, SP, wi-fi
It’s been a great Cisco Partner Summit season, and we’re excited to continue the momentum – and the vigorous partner and customer discussion – at Cisco Live in Orlando next week and throughout Cisco’s upcoming fiscal year 2014.
The final presentation of Partner Summit, on Day 3, came from Chuck Robbins, SVP, Worldwide Field Operations, so we thought it fitting to get Chuck’s takeaways for partners as we wrap up our coverage of Partner Summit here on the Channels blog. Chuck’s a true channel guy – he came up through the channel territory manager ranks and many partners got to know him well when he was U.S. and Canada channel chief years ago. Chuck told partners from the stage that “you can believe that I’ll continue to be your advocate inside Cisco.”
Let’s hear a little bit more about what Chuck wants partners to keep in mind:
Read on for a final lookback at the Partner Summit season that was. Read More »
Tags: chuck robbins, Cisco, ciscops13, partner, partner summit