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Cisco NRF 2013 — Cisco Remote Expert Smart Solution for Retail Demonstration

January 30, 2013 at 9:46 am PST

“Great show!” That’s what we’ve been hearing from retailers who visited Cisco’s booth and attended our Big Ideas Sessions at NRF 2013.

I led the demonstration of the Cisco Remote Expert Smart Solution for Retail in our booth. This solution transforms how you connect and interact with your customers. It offers a superior video and collaboration experience between shoppers and remote experts from any location within your store. It can help you entice shoppers to buy and more easily up-sell additional products and services while improving customer service.

Our retail customers were engaged and excited by this demo. Every time a live video call was placed to our Remote Expert in the booth, they immediately began discussing how this solution could be applied in their store environments to enhance the customer experience and train employees. Multiple customers returned to the demo several times, each time bringing different colleagues to re-experience the demo and discuss options for deploying it in their stores.

Visit our recently launched Cisco Remote Expert Smart Solution for Retail at  www.cisco.com/go/retail-remoteexpert for more information:

Read more about the solution in our brochure.

Watch the video of our NRF demonstration and share it with your colleagues:

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Acquisition of Cognitive Security Bolsters Cisco’s Cyber Threat Defense Capabilities

In a world where malware and advanced cyber threats are enterprises’ greatest concern, the need for innovation in security is at an all-time high. Mobility and cloud are drastically changing the IT security paradigm, and our attackers are radically increasing the sophistication of their attack methods. Cisco has been listening to our customers’ concerns and we are investing in threat intelligence and defense.

As part of our investment to strengthen the network with more analytics and intelligence to target today’s complex and disruptive threats, Cisco has announced the intent to acquire Cognitive Security, a privately held company headquartered in Prague, Czech Republic. Cognitive provides security software that is focused on applying artificial intelligence techniques to detect advanced cyber threats.

When Cognitive’s technology is combined with traditional firewalls, network security, content security, and Intrusion Detection and Prevention Systems, it provides a complete detection and mitigation solution that enables customers to protect against advanced attacks and zero day attacks in near real-time.

Why is this important? Well, think of this simple use case: An employee’s own personal device is infected outside the perimeter of the enterprise. Once the employee brings that device on to the network, the enterprise’s perimeter defense solution cannot protect against the threat because the device has already been infected. This can cause a full range of negative impacts on the enterprise and the data center. With Cognitive’s technology integrated in to existing security tools, unknown abnormal network behavior is quickly and automatically identified and subjected to further analysis and enforcement.

The Cognitive software will be integrated in to Cisco’s Security Intelligence Operations (SIO), bringing together global security intelligence from the cloud with local intelligence on a customer premise to protect against advanced cyber threats.

The acquisition of Cognitive supports Cisco’s focus and investment in security and is integral to all three key components of our security strategy: 1) Cloud-based threat intelligence and defense; 2) Common policy management and context; and 3) Network enforced policy – where we truly make the Network part of the security paradigm, as opposed to sticking yet another security “box” in the network and expecting it to do all the work for us.

I am delighted to welcome the Cognitive team to the Cisco family and look forward to working with them to ensure that we are delivering always on, integrated security that empowers our customers to realize the benefits of a mobile, cloud enabled business.

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Cisco Unified Access: Helping Partners Reduce Complexity and Maximize Productivity

Today, Cisco announced the latest additions to our Unified Access portfolio to enable One Network for wired and wireless access. I’m personally excited about this because it is finally closing a loop we started a year ago when we introduced Cisco Unified Access with One Policy, One Management, One Network. Now Cisco and partners can offer a truly converged wired and wireless experience.

Let’s take a look at what’s new and how these solutions present an excellent opportunity for you to help meet your customers’ needs.

What is being launched? Read More »

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Zero to 5000 Citrix VDI Users Logged-in and Working in Just 30 Minutes!

Making sure your users don’t go to sleep (or worse) waiting to log-on
Hi Everyone! I am the team lead Technical Marketing Engineer for Cisco Virtual Desktop Infrastructure (VDI) solutions on UCS and Nexus. While I have done some blogging in my time – this is my first blog for Cisco. I have been in this space for over 22 years, before “virtualization” was called that, working with published applications and published desktops (MetaFrame and early RDP.)
With the Citrix and EMC teams, I have been focused for the past few months on validating what I think is a really exciting solution -- even if I say so myself. So recently not much time for blogging I am afraid.
Over the last couple of years we have seen desktop virtualization, specifically Hosted Virtual Desktops (HVD,) become increasingly more mainstream -- but today we are really experiencing an upsurge of deployments -- and not just pilots -- but full blown multi-thousand seat deployments.
As you are probably aware the worst nightmare is that you deploy the solution and the users don’t adopt it because it doesn’t provide them the user experience they need or want.
One of the key requirements for success is an infrastructure that won’t just provide the right experience for the first few hundred users -- but that will scale linearly as you grow into the many thousands.
You can rely on Cisco Validated Designs to deliver for you! We use real world test scenarios to insure that you can implement our designs in your environment and be successful.
The keys to a successful deployment of a large scale HVD environment start with:

Read More »

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The Internet of Everything Has Begun

IoE is Here

When most people think of their early experiences with the internet, the memory comes with a sound: the scratchy noise of a dial-up modem.

What a long way we’ve come. We have gone from clumsy desktop computing to a world of mobile computing with smartphones, laptops, and tablets. Businesses can interact with customers real-time through video chats and CEOs can talk to shareholders from 20,000 feet in the air. As the capabilities of devices increase, the Internet of Things will quickly evolve into the Internet of Everything (IoE). And Cisco technology is fueling that transition, playing a big role in connecting the unconnected. Read More »

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