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Cloud for Local Government Global Blog Series, Cloud and Law Enforcement (Part One): U.K.’s Facewatch Service Benefits Police, Businesses, and Citizens

This is the first in a two-part blog series that examines the opportunities that cloud-based services offer to law enforcement agencies—along with the challenges of this fundamental shift in the way information resources are managed.

Police forces have a well-established culture of owning and managing systems directly founded on concerns about security and control of access to information. Three trends, however, make this position unsustainable:

  • Traditional models for acquiring and running systems, which slow the pace of innovation
  • Pressure to reduce costs
  • Increasing need to form partnerships with other police agencies, public-sector bodies, and the private sector. Partnership depends on information sharing and open approaches to developing systems.

One of the most radical—and successful—cloud-based public-safety and security services is Facewatch. Using a network-based model, Facewatch provides an online reporting tool that allows U.K. businesses and citizens to report crimes and attach video evidence. The service enables crime victims to cancel credit cards instantly through Facewatch’s partners; allows users to share images of wanted people; and provides a channel for feedback from the police on the outcomes of cases.

Facewatch offers immediate benefits to the public, businesses, and law enforcement:

  • Citizens: ease of reporting and rapid management of associated processes
  • Businesses: less time required to deal with incidents
  • Law enforcement: reduces or eliminates the need to interact directly with premises to recover video footage

For all users, there is greater transparency about processes and reporting on outcomes, as well as the ability for communities to share information about wanted persons and crime trends.

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Collaboration in the New Age of Convergence

I was in the grocery store when I realized that something new was going on: our entrance into the era of computing that I call convergence — the convergence of man and machine – is already changing the face of collaboration.DiM_Carlos_Blog_3_c#4AD694012

In the recent past, collaboration did a great job of connecting people to people through video, voice and the virtual workspace, which improved productivity and the intimacy of connection.  A video chat, whether for business or pleasure, communicates more than a simple phone call.  Add a collective workspace and you’re off like a rocket. In this collaboration between people, the technology served as a conduit.

But now I’m sensing the beginning of something different: collaborating with the machine itself. Here’s an example: I’m pretty focused on maintaining my health and my weight so when I go to the grocery store, I have a health app that’s connected to my online health profile and running with augmented reality.  When I show my phone my choice of broccoli, it votes thumbs up; when I grab my favorite cookies, it displays the calories and cholesterol they will add to my daily intake, notes that it’s contrary to medication I’m on, and advises me against it.  (Of course when I get to the beer aisle, I over-ride its displeasure: this is collaborative, after all, not dictatorial!)

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Cisco’s Microsoft Tech Ed 2013 Primer: All You Need to Know for New Orleans and Madrid Events

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Next week in New Orleans Microsoft’s trade show season kicks off in earnest with Microsoft Tech Ed North America which will be followed a few weeks later with Microsoft Tech Ed Europe 2013.  Cisco will be a gold sponsor at each event showcasing our datacenter assets.

Cisco continues to double-down on investments for Microsoft oriented datacenters – new UCS SMARTPlays and Solution Paks, Cisco CVD’s for Microsoft’s Fast Track private cloud program, Nexus 1000V support of Windows Server 2012, and award-winning UCS Manager integration with System Center 2012.

At Tech Ed we will be demonstrating key technologies and solutions such as our compute platform UCS and our FlexPod BOTE2013_Finalist_Partner and VSPEX reference architectures for Hyper-V private cloud environments. For the network platform of course Nexus 1000V will be getting the spotlight. Nominated for a Best of Tech Ed 2013 award in the virtualization category, Nexus 1000V delivers support for key advanced networking virtualization scenarios via integration with the Hyper-V Extensible Switch.

Our UCS Manager solution, with its strong integration into System Center 2012 continues to evolve. Stop by for a demo and see why it is was the 2012 Best of Tech Ed Breakthrough Technology award winner.

Finally, we will be making available demos of our Cisco Email Security for Microsoft Exchange offering. This  Gartner Magic Quadrant leader for Network Access Control delivers peace of mind for your messaging networks.

Please visit www.cisco.com/go/microsoft to learn more about these solutions and others that help us to deliver to you an optimal Microsoft oriented datacenter environment.

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TelePresence and WebEx Together – Giving Our Customers the Best of Both Worlds

Peanut butter and jelly. Sonny and Cher. Ying and yang. Can you think of other things that go together so well? I couldn’t until March’s Enterprise Connect when we announced that Cisco TelePresence and WebEx were uniting to deliver voice, two-way HD video and content sharing to any employee.

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Why is this significant? With tens of thousands of Cisco TelePresence endpoints and more than 30 million active WebEx users, we wanted to make B2B video collaboration easier than ever. By combining our market leading Web conference solution, WebEx, with the market leading enterprise high-quality video capabilities in our telepresence solutions we are enabling a seamless meeting with anyone, anywhere, on any device.

Optimized to work with any standards-based video endpoints, Cisco TelePresence and WebEx helps organizations broaden the reach of video collaboration and simplify the experience for all participants.

What can our customers expect by bringing together these two powerful collaboration tools?

I’ve outlined a few benefits below:

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Cisco Partner Weekly Rewind – May 24, 2013

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Every Friday, we’ll highlight the most important Cisco partner news and stories of the week, as well as point you to important Cisco-related content you may have missed along the way. Let’s have it.

Off The Top

It’s been a very busy week in the land of Cisco, what with our Q3 earnings report, a number of key technology and service launches, and the final countdown to Cisco Partner Summit 2013 now at the 10-days-to-go mark.

In case you missed it, Bruce Klein, Cisco senior vice president, Worldwide Partner Organization (WWPO) and Edison Peres, Cisco senior vice president, worldwide channels, offered a sneak peak of what’s to come at Cisco Partner Summit as well as some of what they’ve heard from many months of partner meetings around the world.  Read More »

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