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What’s the Value of Medianet for Video Collaboration?

Is interactive video an important business tool for your organisation? If yes, then read on.

Medianet is an architecture that Cisco often talks about and it seems like it’s been around for ages (well 5 years to be exact), but its true value is often obscured by complex diagrams and techno speak that Cisco engineers (like myself) love. So what exactly is the benefit of EX90 TE6 MSI firmware delivering Medianet metadata to an Access Layer Catalyst 4500? How does the combination of MSI, metadata, perfmon and Mediatrace save you time and money? Unless you have a degree in Cisco acronyms this might be hard to answer!

What I’m going to attempt in this short blog is to try and translate the Medianet architectural jargon into the potential cost savings that Medianet offers customers who deploy our video endpoints and applications over a Read More »

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Internet of Everything: Connecting your city, one home at a time

“Growth is inevitable and desirable, but destruction of community character is not. The question is not whether your part of the world is going to change. The question is how.”

– Edward T. McMahon

Does your housekeeping list look like mine? Turn on the lights. Take out the trash. Clean the living room. The list could go on.

Have you noticed that how we perform these simple, daily tasks is changing? Smart utilities are replacing our old ones. Home automation is on the rise. Smart appliances that make our lives easier are now for sale and coming home with us.

At first glance, this influx of new capabilities has a novel appeal. After all, who doesn’t want a refrigerator to make their grocery list? I know I do. However, a second look reveals deeper potential. Potential that allows us to achieve sustainability across an entire community.

Read More »

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Smart, Connected Vehicles Courtesy of the #IoE

As connections on the Internet of Everything (IoE) continue to grow, we’ve asked our employees to tell us how and what they’re connecting.

Cisco Fellow Flavio Bonomi describes how one team is helping to bring a collection of smart, connected vehicles online. What does that mean for us? Vehicles that can provide dynamic collision-avoidance systems, better fuel efficiency, and help decrease pollution and gridlock. And that’s just for starters. Here’s the entire story: Read More »

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Wi-Fi Value-Added Services Improve the Retail Bottom-line

Retailing has always been a tough business.  But, the move to online shopping, the challenging economy and changes in shopper’s behavior has placed even more pressure on traditional retail margins.  Retailers are constantly looking for ways to get more people in to their store and to spend more.  Traditional retailers have long envied the massive amounts of valuable data that online retailers have available to help them better understand customer behavior and implement winning marketing tactics.  Online retailers know such valuable information as: how frequently customers return, how long they spend on the site, what they looked at but didn’t buy and where they went before and after coming to the site.  With this information, online retailers are able to rapidly adjust prices, promote certain items, and re-configure the layout of the site in almost real-time in order to increase the probability and value of a sale.  None of these data and insights has been available to bricks-and-mortar retailers – until now.  The increasing availability of Wi-Fi in retail locations is changing all of that.

Shopping malls and retailers are increasingly offering Wi-Fi to their customers as a service to connect their mobile devices to the Internet.  Hidden in this Read More »

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Connecting Experts to Customers with Omnichannel Delivery

Are you familiar with the bank of yesterday? One where trying to meet with an expert can translate into being required to travel across town or deal with lengthy wait times and lines? Where it can take days and even weeks to receive and sign documents to close a mortgage or open a new account? And yet many other aspects of your life can be addressed from the privacy and security of your home, at a time that is convenient to you.

I suspect many have encountered these or similar frustrations while attempting to gain valuable advice and support from a financial expert at a bank. However, these are becoming issues of the past thanks to the emergence of the omnichannel banking model.

The bank of now is here. Customers may make their own choice of when, where, and how they want financial service interaction. The omnichannel model orients the bank to focus on the customer, independent of product or geography, enabling customers to connect with the right expert at the right time at their preferred channel. One key to executing this strategy is recognition that a bank has to go beyond yesterday’s multi-channel integration by leveraging technology to virtually connect customers with the people who are best suited to address their needs. To get started down the omnichannel path, Read More »

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